Empathy fatigue among physicians and its influencing factors: a cross-sectional survey from Southwest China

Abstract Background Empathy fatigue refers to the excessive empathy required of medical staff in the process of helping patients, which can produce traumatic experiences and emotional exhaustion. Severe empathy fatigue can even lead to medical disputes and errors, exacerbating increasingly tense doc...

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Main Authors: Qing Ye, Xuemin Zhong, Qiang Zhou, Hua Liu, Gongbo Li
Format: Article
Language:English
Published: BMC 2024-11-01
Series:BMC Psychiatry
Subjects:
Online Access:https://doi.org/10.1186/s12888-024-06217-w
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author Qing Ye
Xuemin Zhong
Qiang Zhou
Hua Liu
Gongbo Li
author_facet Qing Ye
Xuemin Zhong
Qiang Zhou
Hua Liu
Gongbo Li
author_sort Qing Ye
collection DOAJ
description Abstract Background Empathy fatigue refers to the excessive empathy required of medical staff in the process of helping patients, which can produce traumatic experiences and emotional exhaustion. Severe empathy fatigue can even lead to medical disputes and errors, exacerbating increasingly tense doctor–patient relationships. Most studies on empathy fatigue focus on nurses, with few studies on physicians. Methods A cross-sectional questionnaire was used to assess empathy fatigue among physicians in public tertiary general hospitals in southwest China using convenience sampling. Results A total of 562 physicians participated in the survey; average empathy satisfaction scores were 32.1 ± 6.85, 28.2 ± 5.30, and 26.2 ± 6.04 for empathy satisfaction disorder, job burnout, and secondary traumatic stress domains, respectively. We identified 291 (51.8%) physicians with severe empathy fatigue. Working two or three night shifts per week was associated with severe empathy fatigue. In total, 424 (75.4%) physicians had thoughts of resigning. Weekly rest time, empathic satisfaction disorder, job burnout, and secondary traumatic stress disorder influenced thoughts of resigning. Conclusions The majority of hospital physicians experience empathy fatigue and have considered resigning; this study provides reference data that demonstrate the extent of this issue. Efforts are urgently needed to address empathy fatigue in physicians and, therefore, increase physician retention.
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spelling doaj-art-5a0452edf0ea42898a5d9d62e8b61f9e2024-11-10T12:36:39ZengBMCBMC Psychiatry1471-244X2024-11-0124111010.1186/s12888-024-06217-wEmpathy fatigue among physicians and its influencing factors: a cross-sectional survey from Southwest ChinaQing Ye0Xuemin Zhong1Qiang Zhou2Hua Liu3Gongbo Li4The affiliated hospital of Southwest Jiaotong University & The Third People’s Hospital of ChengduChengdu Second People’s HospitalThe affiliated hospital of Southwest Jiaotong University & The Third People’s Hospital of ChengduThe affiliated hospital of Southwest Jiaotong University & The Third People’s Hospital of ChengduThe second affiliated hospital of Chongqing Medical UniversityAbstract Background Empathy fatigue refers to the excessive empathy required of medical staff in the process of helping patients, which can produce traumatic experiences and emotional exhaustion. Severe empathy fatigue can even lead to medical disputes and errors, exacerbating increasingly tense doctor–patient relationships. Most studies on empathy fatigue focus on nurses, with few studies on physicians. Methods A cross-sectional questionnaire was used to assess empathy fatigue among physicians in public tertiary general hospitals in southwest China using convenience sampling. Results A total of 562 physicians participated in the survey; average empathy satisfaction scores were 32.1 ± 6.85, 28.2 ± 5.30, and 26.2 ± 6.04 for empathy satisfaction disorder, job burnout, and secondary traumatic stress domains, respectively. We identified 291 (51.8%) physicians with severe empathy fatigue. Working two or three night shifts per week was associated with severe empathy fatigue. In total, 424 (75.4%) physicians had thoughts of resigning. Weekly rest time, empathic satisfaction disorder, job burnout, and secondary traumatic stress disorder influenced thoughts of resigning. Conclusions The majority of hospital physicians experience empathy fatigue and have considered resigning; this study provides reference data that demonstrate the extent of this issue. Efforts are urgently needed to address empathy fatigue in physicians and, therefore, increase physician retention.https://doi.org/10.1186/s12888-024-06217-wempathy fatigueempathy satisfactionjob burnoutsecondary stress traumahospital physicians
spellingShingle Qing Ye
Xuemin Zhong
Qiang Zhou
Hua Liu
Gongbo Li
Empathy fatigue among physicians and its influencing factors: a cross-sectional survey from Southwest China
BMC Psychiatry
empathy fatigue
empathy satisfaction
job burnout
secondary stress trauma
hospital physicians
title Empathy fatigue among physicians and its influencing factors: a cross-sectional survey from Southwest China
title_full Empathy fatigue among physicians and its influencing factors: a cross-sectional survey from Southwest China
title_fullStr Empathy fatigue among physicians and its influencing factors: a cross-sectional survey from Southwest China
title_full_unstemmed Empathy fatigue among physicians and its influencing factors: a cross-sectional survey from Southwest China
title_short Empathy fatigue among physicians and its influencing factors: a cross-sectional survey from Southwest China
title_sort empathy fatigue among physicians and its influencing factors a cross sectional survey from southwest china
topic empathy fatigue
empathy satisfaction
job burnout
secondary stress trauma
hospital physicians
url https://doi.org/10.1186/s12888-024-06217-w
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AT qiangzhou empathyfatigueamongphysiciansanditsinfluencingfactorsacrosssectionalsurveyfromsouthwestchina
AT hualiu empathyfatigueamongphysiciansanditsinfluencingfactorsacrosssectionalsurveyfromsouthwestchina
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