Developing a Service Management Framework in the Agricultural Supply Chain with Fuzzy Weighted Average

The main objective of this research is to create a comprehensive and adaptable framework for assessing performance in agricultural supply chains and develop two improving approaches. The most relevant performance measures are selected to assess the current status of services in agricultural supply c...

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Main Author: M. Zangeneh
Format: Article
Language:English
Published: Ferdowsi University of Mashhad 2025-03-01
Series:Journal of Agricultural Machinery
Subjects:
Online Access:https://jame.um.ac.ir/article_46344_e469a464ab0e26b32a4efa69a0b75058.pdf
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author M. Zangeneh
author_facet M. Zangeneh
author_sort M. Zangeneh
collection DOAJ
description The main objective of this research is to create a comprehensive and adaptable framework for assessing performance in agricultural supply chains and develop two improving approaches. The most relevant performance measures are selected to assess the current status of services in agricultural supply chains (ASCs). The contribution of this research is related to the selection of key performance indicators (KPIs) and approaches for enhancing ASC performance. The proposed framework comprises performance measurement and a service selection process. Two approaches have been developed based on the selected KPIs of services in ASC to identify which services require improvement. The proposed approaches are robust and versatile tools for agricultural managers to strategize and enhance their supply chains. A case study is also presented from Iran. For this region, selection approaches prioritize agricultural services such as postproduction consulting, financial support, mechanization, business consulting, and input supply. The framework shows that these services should be improved in order to better meet the needs of the region under study.
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publishDate 2025-03-01
publisher Ferdowsi University of Mashhad
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series Journal of Agricultural Machinery
spelling doaj-art-5941b4e87e334ce4ab6405e4fc5e16482025-08-20T02:55:17ZengFerdowsi University of MashhadJournal of Agricultural Machinery2228-68292423-39432025-03-011519511310.22067/jam.2024.87618.123946344Developing a Service Management Framework in the Agricultural Supply Chain with Fuzzy Weighted AverageM. Zangeneh0Department of Biosystems Engineering, Faculty of Agricultural Sciences, University of Guilan, Rasht, IranThe main objective of this research is to create a comprehensive and adaptable framework for assessing performance in agricultural supply chains and develop two improving approaches. The most relevant performance measures are selected to assess the current status of services in agricultural supply chains (ASCs). The contribution of this research is related to the selection of key performance indicators (KPIs) and approaches for enhancing ASC performance. The proposed framework comprises performance measurement and a service selection process. Two approaches have been developed based on the selected KPIs of services in ASC to identify which services require improvement. The proposed approaches are robust and versatile tools for agricultural managers to strategize and enhance their supply chains. A case study is also presented from Iran. For this region, selection approaches prioritize agricultural services such as postproduction consulting, financial support, mechanization, business consulting, and input supply. The framework shows that these services should be improved in order to better meet the needs of the region under study.https://jame.um.ac.ir/article_46344_e469a464ab0e26b32a4efa69a0b75058.pdfagriculturefuzzyperformance measureservicesupply chain
spellingShingle M. Zangeneh
Developing a Service Management Framework in the Agricultural Supply Chain with Fuzzy Weighted Average
Journal of Agricultural Machinery
agriculture
fuzzy
performance measure
service
supply chain
title Developing a Service Management Framework in the Agricultural Supply Chain with Fuzzy Weighted Average
title_full Developing a Service Management Framework in the Agricultural Supply Chain with Fuzzy Weighted Average
title_fullStr Developing a Service Management Framework in the Agricultural Supply Chain with Fuzzy Weighted Average
title_full_unstemmed Developing a Service Management Framework in the Agricultural Supply Chain with Fuzzy Weighted Average
title_short Developing a Service Management Framework in the Agricultural Supply Chain with Fuzzy Weighted Average
title_sort developing a service management framework in the agricultural supply chain with fuzzy weighted average
topic agriculture
fuzzy
performance measure
service
supply chain
url https://jame.um.ac.ir/article_46344_e469a464ab0e26b32a4efa69a0b75058.pdf
work_keys_str_mv AT mzangeneh developingaservicemanagementframeworkintheagriculturalsupplychainwithfuzzyweightedaverage