Integrated Balanced Scorecard and DEA Approach for Performance Evaluation with Non-Discretionary Factors
Measuring the performance of production systems is a critical management task, which the Balanced Scorecard (BSC) framework addresses by providing a clear representation of key performance indicators across financial, customer, internal process, and learning and growth perspectives. In contrast, tra...
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Main Authors: | Seyed Najafi, Mir Aryanezhad, Farhad Hosseinzadeh Lotfi, Seyyed Ebnerasoul |
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Format: | Article |
Language: | English |
Published: |
REA Press
2023-09-01
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Series: | Big Data and Computing Visions |
Subjects: | |
Online Access: | https://www.bidacv.com/article_190170_956efdfeed286f0b806e03852ce3f3c2.pdf |
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