A systematic review of the literature on the use of information technologies in supply chain management

Purpose – The purpose of this study is to explore the opportunities provided by information technologies (IT) to improve supply chain processes. It aims to conduct a systematic literature review (SLR) to identify research areas that require further exploration to leverage IT and enhance supply chain...

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Main Authors: Moayad Al-Talib, Walid Al-Saad, Anan Alzoubi, Anthony I. Anosike
Format: Article
Language:English
Published: Emerald Publishing 2025-07-01
Series:International Journal of Industrial Engineering and Operations Management
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/IJIEOM-09-2023-0073/full/pdf
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author Moayad Al-Talib
Walid Al-Saad
Anan Alzoubi
Anthony I. Anosike
author_facet Moayad Al-Talib
Walid Al-Saad
Anan Alzoubi
Anthony I. Anosike
author_sort Moayad Al-Talib
collection DOAJ
description Purpose – The purpose of this study is to explore the opportunities provided by information technologies (IT) to improve supply chain processes. It aims to conduct a systematic literature review (SLR) to identify research areas that require further exploration to leverage IT and enhance supply chain performance. Design/methodology/approach – This study employs a systematic literature review methodology to analyse a set of 177 publications, including journal papers, conference papers, periodicals, theses, and books published between 2013 and 2023. Thematic synthesis was chosen as the most appropriate approach to amalgamate the findings obtained from the systematic literature review conducted in the study. This method involves interpreting thematic information and facilitating the development of a comprehensive understanding of the literature being reviewed. Findings – The literature review reveals that certain information technologies, such as the Internet of Things (IoT), Big Data, artificial intelligence (AI), Blockchain, information and communications technology (ICT) and information sharing, offer significant potential for improving supply chain processes. However, the application of these technologies in the field of supply chain is currently under-researched. The findings highlight the need for further exploration of these technologies and their impact on supply chain redesign and enhancement. Originality/value – This study contributes to the existing body of knowledge by providing a systematic overview of the potential benefits of IT in the context of supply chains. It emphasises the under-researched nature of specific technologies and their potential to support organisations in improving their supply chain processes. The originality of this study lies in its comprehensive analysis of relevant literature and its identification of research gaps that need to be addressed in future studies.
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spelling doaj-art-578c24eafc2741398aad2ef4e80ff7ce2025-08-20T03:28:32ZengEmerald PublishingInternational Journal of Industrial Engineering and Operations Management2690-60902690-61042025-07-017324726810.1108/IJIEOM-09-2023-0073A systematic review of the literature on the use of information technologies in supply chain managementMoayad Al-Talib0Walid Al-Saad1Anan Alzoubi2Anthony I. Anosike3University of Derby, Derby, UKCentre for Supply Chain Improvement, University of Derby, Derby, UKFaculty of Business and Law, Anglia Ruskin University, Cambridge, UKCentre for Supply Chain Improvement, University of Derby, Derby, UKPurpose – The purpose of this study is to explore the opportunities provided by information technologies (IT) to improve supply chain processes. It aims to conduct a systematic literature review (SLR) to identify research areas that require further exploration to leverage IT and enhance supply chain performance. Design/methodology/approach – This study employs a systematic literature review methodology to analyse a set of 177 publications, including journal papers, conference papers, periodicals, theses, and books published between 2013 and 2023. Thematic synthesis was chosen as the most appropriate approach to amalgamate the findings obtained from the systematic literature review conducted in the study. This method involves interpreting thematic information and facilitating the development of a comprehensive understanding of the literature being reviewed. Findings – The literature review reveals that certain information technologies, such as the Internet of Things (IoT), Big Data, artificial intelligence (AI), Blockchain, information and communications technology (ICT) and information sharing, offer significant potential for improving supply chain processes. However, the application of these technologies in the field of supply chain is currently under-researched. The findings highlight the need for further exploration of these technologies and their impact on supply chain redesign and enhancement. Originality/value – This study contributes to the existing body of knowledge by providing a systematic overview of the potential benefits of IT in the context of supply chains. It emphasises the under-researched nature of specific technologies and their potential to support organisations in improving their supply chain processes. The originality of this study lies in its comprehensive analysis of relevant literature and its identification of research gaps that need to be addressed in future studies.https://www.emerald.com/insight/content/doi/10.1108/IJIEOM-09-2023-0073/full/pdfSupply chainResilienceAgilityVulnerabilityUncertaintyIT
spellingShingle Moayad Al-Talib
Walid Al-Saad
Anan Alzoubi
Anthony I. Anosike
A systematic review of the literature on the use of information technologies in supply chain management
International Journal of Industrial Engineering and Operations Management
Supply chain
Resilience
Agility
Vulnerability
Uncertainty
IT
title A systematic review of the literature on the use of information technologies in supply chain management
title_full A systematic review of the literature on the use of information technologies in supply chain management
title_fullStr A systematic review of the literature on the use of information technologies in supply chain management
title_full_unstemmed A systematic review of the literature on the use of information technologies in supply chain management
title_short A systematic review of the literature on the use of information technologies in supply chain management
title_sort systematic review of the literature on the use of information technologies in supply chain management
topic Supply chain
Resilience
Agility
Vulnerability
Uncertainty
IT
url https://www.emerald.com/insight/content/doi/10.1108/IJIEOM-09-2023-0073/full/pdf
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