Requirements engineering for crossover services: Issues, challenges and research directions

Abstract Crossover services involve deep convergence of services in different domains. Requirements analysis of crossover services often requires the collaboration of engineers in different domains and various organizations. The industry has a demand for sophisticated requirements engineering (RE) m...

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Main Authors: Zhengli Liu, Bing Li, Jian Wang, Rong Yang
Format: Article
Language:English
Published: Wiley 2021-02-01
Series:IET Software
Subjects:
Online Access:https://doi.org/10.1049/sfw2.12014
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author Zhengli Liu
Bing Li
Jian Wang
Rong Yang
author_facet Zhengli Liu
Bing Li
Jian Wang
Rong Yang
author_sort Zhengli Liu
collection DOAJ
description Abstract Crossover services involve deep convergence of services in different domains. Requirements analysis of crossover services often requires the collaboration of engineers in different domains and various organizations. The industry has a demand for sophisticated requirements engineering (RE) methods to address challenges brought by crossover and convergence. However, many methods proposed by researchers have not been widely used in the industry, and the reason is that these methods provide technological solutions to the problems and challenges that may not be considered accurate or even real by practitioners in the crossover services industry. A great effort is needed to explore what needs, expectations, and constraints that RE approaches must satisfy and promote the adoption of novel RE approaches in the crossover services industry. The authors have conducted an industrial study to gain an in‐depth understanding of practitioners' needs concerning RE research and method development. The study involved qualitative interviews as well as questionnaires to collect data. The objective of this study is to investigate issues, challenges, and practices of crossover services RE from practitioners' perspectives and to reveal potential guidelines for researchers and tools developers. Findings from five aspects of RE methods are reported and some research directions for future crossover services RE research are provided.
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spelling doaj-art-57284324b944489592bc7ac0a48ae0702025-02-03T06:47:27ZengWileyIET Software1751-88061751-88142021-02-0115110712510.1049/sfw2.12014Requirements engineering for crossover services: Issues, challenges and research directionsZhengli Liu0Bing Li1Jian Wang2Rong Yang3School of Computer Science Wuhan University Wuhan ChinaSchool of Computer Science Wuhan University Wuhan ChinaSchool of Computer Science Wuhan University Wuhan ChinaCollege of Computer Science and Technology Hubei University of Science and Technology Xian 'Ning ChinaAbstract Crossover services involve deep convergence of services in different domains. Requirements analysis of crossover services often requires the collaboration of engineers in different domains and various organizations. The industry has a demand for sophisticated requirements engineering (RE) methods to address challenges brought by crossover and convergence. However, many methods proposed by researchers have not been widely used in the industry, and the reason is that these methods provide technological solutions to the problems and challenges that may not be considered accurate or even real by practitioners in the crossover services industry. A great effort is needed to explore what needs, expectations, and constraints that RE approaches must satisfy and promote the adoption of novel RE approaches in the crossover services industry. The authors have conducted an industrial study to gain an in‐depth understanding of practitioners' needs concerning RE research and method development. The study involved qualitative interviews as well as questionnaires to collect data. The objective of this study is to investigate issues, challenges, and practices of crossover services RE from practitioners' perspectives and to reveal potential guidelines for researchers and tools developers. Findings from five aspects of RE methods are reported and some research directions for future crossover services RE research are provided.https://doi.org/10.1049/sfw2.12014formal specificationgroupwarehealth careknowledge managementorganisational aspectsservice industries
spellingShingle Zhengli Liu
Bing Li
Jian Wang
Rong Yang
Requirements engineering for crossover services: Issues, challenges and research directions
IET Software
formal specification
groupware
health care
knowledge management
organisational aspects
service industries
title Requirements engineering for crossover services: Issues, challenges and research directions
title_full Requirements engineering for crossover services: Issues, challenges and research directions
title_fullStr Requirements engineering for crossover services: Issues, challenges and research directions
title_full_unstemmed Requirements engineering for crossover services: Issues, challenges and research directions
title_short Requirements engineering for crossover services: Issues, challenges and research directions
title_sort requirements engineering for crossover services issues challenges and research directions
topic formal specification
groupware
health care
knowledge management
organisational aspects
service industries
url https://doi.org/10.1049/sfw2.12014
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AT bingli requirementsengineeringforcrossoverservicesissueschallengesandresearchdirections
AT jianwang requirementsengineeringforcrossoverservicesissueschallengesandresearchdirections
AT rongyang requirementsengineeringforcrossoverservicesissueschallengesandresearchdirections