Innovative Potential of the Knowledge-Intensive Services Sector in Russia
Knowledge-intensive services (KIS), described in a large qualitative literature, are essential to high innovation performance and are thus one of the key segments of the knowledge economy. This paper addresses theinnovative capacity of the KIS from data obtained from an annual monitoring survey of...
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| Format: | Article |
| Language: | English |
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National Research University Higher School of Economics
2011-12-01
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| Series: | Foresight and STI Governance |
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| Online Access: | https://foresight-journal.hse.ru/article/view/19434 |
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| author | Marina Doroshenko |
| author_facet | Marina Doroshenko |
| author_sort | Marina Doroshenko |
| collection | DOAJ |
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Knowledge-intensive services (KIS), described in a large qualitative literature, are essential to high innovation performance and are thus one of the key segments of the knowledge economy. This paper addresses theinnovative capacity of the KIS from data obtained from an annual monitoring survey of the KIS sector performed by the HSE ISSEK since 2006.It shows that the evolution of the KIS sector is dominated by two vectors, aimed respectively at standardizing and customizing services. The latter is especially gaining momentum–distinctiveness is a key competitive advantage for a service provider and is likely to remain so, as innovative and diversified production expand. Also, the recent financial and economic crisis significantly spurred service firms’ innovation activity.
A distinctive feature of the KIS sector is the ability to improve consumers’ innovative capacity by means of “smart” services. Accounting for a growing demand for product, organizational, governance and marketing innovations tailored to customers, customization will move forward into other sectors. This makes a significant contribution to the evolving economics of knowledge.
KIS will also serve as an effective tool to foster innovative behavior among managers. As customers’ innovate more and more across a range of services and demand more innovation, manufacturers will be motivated to develop more advanced services. The process is thus self-reinforcing.
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| format | Article |
| id | doaj-art-563be94f28a44e849a6e0ab9276ac6bf |
| institution | Kabale University |
| issn | 2500-2597 |
| language | English |
| publishDate | 2011-12-01 |
| publisher | National Research University Higher School of Economics |
| record_format | Article |
| series | Foresight and STI Governance |
| spelling | doaj-art-563be94f28a44e849a6e0ab9276ac6bf2025-08-20T03:56:42ZengNational Research University Higher School of EconomicsForesight and STI Governance2500-25972011-12-015410.17323/1995-459X.2011.4.50.65Innovative Potential of the Knowledge-Intensive Services Sector in RussiaMarina Doroshenko0HSE University Knowledge-intensive services (KIS), described in a large qualitative literature, are essential to high innovation performance and are thus one of the key segments of the knowledge economy. This paper addresses theinnovative capacity of the KIS from data obtained from an annual monitoring survey of the KIS sector performed by the HSE ISSEK since 2006.It shows that the evolution of the KIS sector is dominated by two vectors, aimed respectively at standardizing and customizing services. The latter is especially gaining momentum–distinctiveness is a key competitive advantage for a service provider and is likely to remain so, as innovative and diversified production expand. Also, the recent financial and economic crisis significantly spurred service firms’ innovation activity. A distinctive feature of the KIS sector is the ability to improve consumers’ innovative capacity by means of “smart” services. Accounting for a growing demand for product, organizational, governance and marketing innovations tailored to customers, customization will move forward into other sectors. This makes a significant contribution to the evolving economics of knowledge. KIS will also serve as an effective tool to foster innovative behavior among managers. As customers’ innovate more and more across a range of services and demand more innovation, manufacturers will be motivated to develop more advanced services. The process is thus self-reinforcing. https://foresight-journal.hse.ru/article/view/19434Service innovationinnovation performanceknowledge-intensive business services,standard servicesservice industrializationcustomization |
| spellingShingle | Marina Doroshenko Innovative Potential of the Knowledge-Intensive Services Sector in Russia Foresight and STI Governance Service innovation innovation performance knowledge-intensive business services, standard services service industrialization customization |
| title | Innovative Potential of the Knowledge-Intensive Services Sector in Russia |
| title_full | Innovative Potential of the Knowledge-Intensive Services Sector in Russia |
| title_fullStr | Innovative Potential of the Knowledge-Intensive Services Sector in Russia |
| title_full_unstemmed | Innovative Potential of the Knowledge-Intensive Services Sector in Russia |
| title_short | Innovative Potential of the Knowledge-Intensive Services Sector in Russia |
| title_sort | innovative potential of the knowledge intensive services sector in russia |
| topic | Service innovation innovation performance knowledge-intensive business services, standard services service industrialization customization |
| url | https://foresight-journal.hse.ru/article/view/19434 |
| work_keys_str_mv | AT marinadoroshenko innovativepotentialoftheknowledgeintensiveservicessectorinrussia |