End Users’ Perspective of Digital Logistics Management Information System (eLMIS) Performance at Public Health Facilities of Amhara Region, Ethiopia
The healthcare supply chain relies on real-time logistics Management Information System (LMIS). Despite Ethiopia’s adoption of a digital LMIS in 2009, ongoing evaluation of software, infrastructure, and sustainability remains essential for improving performance from users’ and health system’s perspe...
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| Format: | Article |
| Language: | English |
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SAGE Publishing
2025-02-01
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| Series: | Inquiry: The Journal of Health Care Organization, Provision, and Financing |
| Online Access: | https://doi.org/10.1177/00469580251319086 |
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| author | Zelalem Tilahun Mekonen MSc Denny J. Cho PhD Naoufel Cheikhrouhou PhD Karl Blanchet PhD Teferi Gedif Fenta PhD |
| author_facet | Zelalem Tilahun Mekonen MSc Denny J. Cho PhD Naoufel Cheikhrouhou PhD Karl Blanchet PhD Teferi Gedif Fenta PhD |
| author_sort | Zelalem Tilahun Mekonen MSc |
| collection | DOAJ |
| description | The healthcare supply chain relies on real-time logistics Management Information System (LMIS). Despite Ethiopia’s adoption of a digital LMIS in 2009, ongoing evaluation of software, infrastructure, and sustainability remains essential for improving performance from users’ and health system’s perspectives. The study aimed to evaluate the performance of the facility version of digital LMIS at public health facilities in the Amhara Region, Ethiopia. An institution-based cross-sectional study was used. Out of 102 surveyed facilities, only 37 implemented the digital LMIS. Data was collected using interviewer-administered questionnaires. Out of 37 facilities using digital LMIS, 28 (75.7%) were functional. The average frequency of use across 27 sub-dashlets was 3.13 ± 0.67 out of 4. End users rated the digital LMIS performance as 3.21 ± 0.43 out of 5 (64.2%). Significant differences in LMIS performance related to organizational support were found due to varying end users’ experience and internet access ( P -value < .05). The digital LMIS performance from end users’ perspective was 64.2%, with significant differences in agreement related to health system and organizational support, influenced by internet access and users’ experience. |
| format | Article |
| id | doaj-art-551f25d686114009aae9dbbddfaf743c |
| institution | OA Journals |
| issn | 0046-9580 1945-7243 |
| language | English |
| publishDate | 2025-02-01 |
| publisher | SAGE Publishing |
| record_format | Article |
| series | Inquiry: The Journal of Health Care Organization, Provision, and Financing |
| spelling | doaj-art-551f25d686114009aae9dbbddfaf743c2025-08-20T02:01:19ZengSAGE PublishingInquiry: The Journal of Health Care Organization, Provision, and Financing0046-95801945-72432025-02-016210.1177/00469580251319086End Users’ Perspective of Digital Logistics Management Information System (eLMIS) Performance at Public Health Facilities of Amhara Region, EthiopiaZelalem Tilahun Mekonen MSc0Denny J. Cho PhD1Naoufel Cheikhrouhou PhD2Karl Blanchet PhD3Teferi Gedif Fenta PhD4Addis Ababa University, Addis Ababa, EthiopiaKyrgyz State Technical University, Bishkek, KyrgyzstanUniversity of Applied Sciences Western Switzerland (HES-SO), Carouge, SwitzerlandGeneva Centre of Humanitarian Studies, Geneva, SwitzerlandAddis Ababa University, Addis Ababa, EthiopiaThe healthcare supply chain relies on real-time logistics Management Information System (LMIS). Despite Ethiopia’s adoption of a digital LMIS in 2009, ongoing evaluation of software, infrastructure, and sustainability remains essential for improving performance from users’ and health system’s perspectives. The study aimed to evaluate the performance of the facility version of digital LMIS at public health facilities in the Amhara Region, Ethiopia. An institution-based cross-sectional study was used. Out of 102 surveyed facilities, only 37 implemented the digital LMIS. Data was collected using interviewer-administered questionnaires. Out of 37 facilities using digital LMIS, 28 (75.7%) were functional. The average frequency of use across 27 sub-dashlets was 3.13 ± 0.67 out of 4. End users rated the digital LMIS performance as 3.21 ± 0.43 out of 5 (64.2%). Significant differences in LMIS performance related to organizational support were found due to varying end users’ experience and internet access ( P -value < .05). The digital LMIS performance from end users’ perspective was 64.2%, with significant differences in agreement related to health system and organizational support, influenced by internet access and users’ experience.https://doi.org/10.1177/00469580251319086 |
| spellingShingle | Zelalem Tilahun Mekonen MSc Denny J. Cho PhD Naoufel Cheikhrouhou PhD Karl Blanchet PhD Teferi Gedif Fenta PhD End Users’ Perspective of Digital Logistics Management Information System (eLMIS) Performance at Public Health Facilities of Amhara Region, Ethiopia Inquiry: The Journal of Health Care Organization, Provision, and Financing |
| title | End Users’ Perspective of Digital Logistics Management Information System (eLMIS) Performance at Public Health Facilities of Amhara Region, Ethiopia |
| title_full | End Users’ Perspective of Digital Logistics Management Information System (eLMIS) Performance at Public Health Facilities of Amhara Region, Ethiopia |
| title_fullStr | End Users’ Perspective of Digital Logistics Management Information System (eLMIS) Performance at Public Health Facilities of Amhara Region, Ethiopia |
| title_full_unstemmed | End Users’ Perspective of Digital Logistics Management Information System (eLMIS) Performance at Public Health Facilities of Amhara Region, Ethiopia |
| title_short | End Users’ Perspective of Digital Logistics Management Information System (eLMIS) Performance at Public Health Facilities of Amhara Region, Ethiopia |
| title_sort | end users perspective of digital logistics management information system elmis performance at public health facilities of amhara region ethiopia |
| url | https://doi.org/10.1177/00469580251319086 |
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