What Must be Considered when to Perform Consumption Analytics with Facebook Posts?

This paper aims to discuss and present empirical evidences about whether online recommendations posted on Facebook can be related with consumption intention of its users. Moreover, the perceived reputation of the source of the information, the perceived value of the recommended product, and the perc...

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Main Authors: Nelson Siqueira Rangel Netto, Teresa Cristina Janes Carneiro, Marcos Paulo Valadares de Oliveira, Rogério Antônio Monteiro
Format: Article
Language:English
Published: FUCAPE Business School 2016-01-01
Series:BBR: Brazilian Business Review
Subjects:
Online Access:http://www.redalyc.org/articulo.oa?id=123046404001
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author Nelson Siqueira Rangel Netto
Teresa Cristina Janes Carneiro
Marcos Paulo Valadares de Oliveira
Rogério Antônio Monteiro
author_facet Nelson Siqueira Rangel Netto
Teresa Cristina Janes Carneiro
Marcos Paulo Valadares de Oliveira
Rogério Antônio Monteiro
author_sort Nelson Siqueira Rangel Netto
collection DOAJ
description This paper aims to discuss and present empirical evidences about whether online recommendations posted on Facebook can be related with consumption intention of its users. Moreover, the perceived reputation of the source of the information, the perceived value of the recommended product, and the perceived risk associated with the product were also considered as possible mediators of this relationship. In this sense, the structural relationship among the variables was assessed through SEM - Structural Equation Modeling. To conduct the study, the Facebook contacts of the author himself were screened using the Snow Ball sampling technique. A total of 402 valid cases were obtained. Among the mediating variables, the one that exerted the least total effect in the relationship was the perceived risk associated with the recommended product. The variable for the consumption intention had a value for R² of 47%, which indicates that the model significantly contributes to the explanation of the influence of the tested factors in the consumption intention of Facebook users. This finding indicates that organizations should invest in monitoring these behaviors and in proactive measures to stimulate consumption.
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institution Kabale University
issn 1807-734X
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publisher FUCAPE Business School
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series BBR: Brazilian Business Review
spelling doaj-art-54010dd695254d31a9c01a9588367df82025-02-06T23:39:31ZengFUCAPE Business SchoolBBR: Brazilian Business Review1807-734X2016-01-01134123What Must be Considered when to Perform Consumption Analytics with Facebook Posts?Nelson Siqueira Rangel NettoTeresa Cristina Janes CarneiroMarcos Paulo Valadares de OliveiraRogério Antônio MonteiroThis paper aims to discuss and present empirical evidences about whether online recommendations posted on Facebook can be related with consumption intention of its users. Moreover, the perceived reputation of the source of the information, the perceived value of the recommended product, and the perceived risk associated with the product were also considered as possible mediators of this relationship. In this sense, the structural relationship among the variables was assessed through SEM - Structural Equation Modeling. To conduct the study, the Facebook contacts of the author himself were screened using the Snow Ball sampling technique. A total of 402 valid cases were obtained. Among the mediating variables, the one that exerted the least total effect in the relationship was the perceived risk associated with the recommended product. The variable for the consumption intention had a value for R² of 47%, which indicates that the model significantly contributes to the explanation of the influence of the tested factors in the consumption intention of Facebook users. This finding indicates that organizations should invest in monitoring these behaviors and in proactive measures to stimulate consumption.http://www.redalyc.org/articulo.oa?id=123046404001facebooksocial networksinternetconsumptionelectronic word of mouth
spellingShingle Nelson Siqueira Rangel Netto
Teresa Cristina Janes Carneiro
Marcos Paulo Valadares de Oliveira
Rogério Antônio Monteiro
What Must be Considered when to Perform Consumption Analytics with Facebook Posts?
BBR: Brazilian Business Review
facebook
social networks
internet
consumption
electronic word of mouth
title What Must be Considered when to Perform Consumption Analytics with Facebook Posts?
title_full What Must be Considered when to Perform Consumption Analytics with Facebook Posts?
title_fullStr What Must be Considered when to Perform Consumption Analytics with Facebook Posts?
title_full_unstemmed What Must be Considered when to Perform Consumption Analytics with Facebook Posts?
title_short What Must be Considered when to Perform Consumption Analytics with Facebook Posts?
title_sort what must be considered when to perform consumption analytics with facebook posts
topic facebook
social networks
internet
consumption
electronic word of mouth
url http://www.redalyc.org/articulo.oa?id=123046404001
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