The role of gamified environmental interpretation in boosting destination perceived value

This study examines the effectiveness of a strategy designed to enhance destination perceived value (PV) by raising tourists’ awareness and understanding of sustainability. The approach uses information and communications technologies—specifically, gamification—to design an environmental interpretat...

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Main Authors: Ana Isabel Polo-Peña, María Lina Fernández-Ruano, Dolores María Frías-Jamilena
Format: Article
Language:English
Published: University of the Algarve - ESGHT - CIEO 2024-04-01
Series:Tourism & Management Studies
Subjects:
Online Access:https://www.tmstudies.net/index.php/ectms/article/view/1928
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author Ana Isabel Polo-Peña
María Lina Fernández-Ruano
Dolores María Frías-Jamilena
author_facet Ana Isabel Polo-Peña
María Lina Fernández-Ruano
Dolores María Frías-Jamilena
author_sort Ana Isabel Polo-Peña
collection DOAJ
description This study examines the effectiveness of a strategy designed to enhance destination perceived value (PV) by raising tourists’ awareness and understanding of sustainability. The approach uses information and communications technologies—specifically, gamification—to design an environmental interpretation (EI) program for tourists. While the literature has tended to approach gamification from a systemic perspective, this study addresses a significant gap by adding the experiential dimension. The research (a) designs an EI program based on a holistic gamified approach that takes game objectives, features, the context of the application, and the participant experience into consideration; (b) measures the tourist’s perspective on the design to test whether it successfully generated a motivating and enjoyable (gameful) experience that could positively impact their behaviours; and (c) determines whether a gameful EI experience positively influences destination PV. The results show that the proposed strategy contributes to enhancing destination PV. The gamification of EI experiences is thus found to be a valid strategy for enhancing destination sustainability, tourist behaviours, and, ultimately, destination competitiveness.
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institution Kabale University
issn 2182-8466
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publishDate 2024-04-01
publisher University of the Algarve - ESGHT - CIEO
record_format Article
series Tourism & Management Studies
spelling doaj-art-53a2c56aaef142c999c1c51c0b494af32025-01-08T13:44:30ZengUniversity of the Algarve - ESGHT - CIEOTourism & Management Studies2182-84662024-04-012025568The role of gamified environmental interpretation in boosting destination perceived valueAna Isabel Polo-Peña 0María Lina Fernández-Ruano 1Dolores María Frías-Jamilena 2Department of Marketing and Market Research at the University of Granada Programa de Doctorado en Ciencias Económicas y Empresariales at the University of Granada Department of Marketing and Market Research at the University of Granada This study examines the effectiveness of a strategy designed to enhance destination perceived value (PV) by raising tourists’ awareness and understanding of sustainability. The approach uses information and communications technologies—specifically, gamification—to design an environmental interpretation (EI) program for tourists. While the literature has tended to approach gamification from a systemic perspective, this study addresses a significant gap by adding the experiential dimension. The research (a) designs an EI program based on a holistic gamified approach that takes game objectives, features, the context of the application, and the participant experience into consideration; (b) measures the tourist’s perspective on the design to test whether it successfully generated a motivating and enjoyable (gameful) experience that could positively impact their behaviours; and (c) determines whether a gameful EI experience positively influences destination PV. The results show that the proposed strategy contributes to enhancing destination PV. The gamification of EI experiences is thus found to be a valid strategy for enhancing destination sustainability, tourist behaviours, and, ultimately, destination competitiveness.https://www.tmstudies.net/index.php/ectms/article/view/1928gamificationsustainabilityenvironmental interpretationholistic designperceived valueicts
spellingShingle Ana Isabel Polo-Peña
María Lina Fernández-Ruano
Dolores María Frías-Jamilena
The role of gamified environmental interpretation in boosting destination perceived value
Tourism & Management Studies
gamification
sustainability
environmental interpretation
holistic design
perceived value
icts
title The role of gamified environmental interpretation in boosting destination perceived value
title_full The role of gamified environmental interpretation in boosting destination perceived value
title_fullStr The role of gamified environmental interpretation in boosting destination perceived value
title_full_unstemmed The role of gamified environmental interpretation in boosting destination perceived value
title_short The role of gamified environmental interpretation in boosting destination perceived value
title_sort role of gamified environmental interpretation in boosting destination perceived value
topic gamification
sustainability
environmental interpretation
holistic design
perceived value
icts
url https://www.tmstudies.net/index.php/ectms/article/view/1928
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