Un cadre interprétatif pour enrichir la réflexivité : le cas d’une formation à la médiation civile et commerciale

Reflection on professional practices by professionals themselves in collective discussions allows them to improve their understanding of work activities, and to develop reflexivity skills. In the educational field, one challenge is to offer new interpretive frameworks allowing professionals to perce...

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Main Authors: Valérie Saint‑Dizier de Almeida, Flora Ilardo, Isabelle Serre, Olivier Cachard, Guy Deloffre
Format: Article
Language:English
Published: Association Recherche et Pratique sur les Activités 2019-10-01
Series:Activités
Subjects:
Online Access:https://journals.openedition.org/activites/4678
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author Valérie Saint‑Dizier de Almeida
Flora Ilardo
Isabelle Serre
Olivier Cachard
Guy Deloffre
author_facet Valérie Saint‑Dizier de Almeida
Flora Ilardo
Isabelle Serre
Olivier Cachard
Guy Deloffre
author_sort Valérie Saint‑Dizier de Almeida
collection DOAJ
description Reflection on professional practices by professionals themselves in collective discussions allows them to improve their understanding of work activities, and to develop reflexivity skills. In the educational field, one challenge is to offer new interpretive frameworks allowing professionals to perceive their activity in a new light and enhance reflection on practices in collective discussion. The goal of this paper is to present a new interpretive framework that can be used to study professional practices that take place through linguistic interactions. This framework includes models, theories, concepts and methodologies taken from language sciences and the psychology of communication. The issue in this paper is to study how this framework contributes to the process of training lawyers and notaries in civil and commercial mediation. The training system uses: (i) the role-play technique, (ii) the results of the analysis of verbal productions voiced during role-play (analysis based on the framework), (iii) a collective discussion consecutive to the role-play and (iv) a discussion in allo-confrontation, during which the results of the analysis are presented. From this study, we can see that the restitution of the results of the role play analysis based on the framework clarifies the communicational activity from viewpoints that are not immediately accessible to the trainees. It also makes it possible to revise dysfunctions/phenomena that have so far gone unnoticed. Above all, it provides conceptual tools for a reflexivity that might be useful in the optimization of professional practice.
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spelling doaj-art-5319f5c614654a2aba5ca3bcc22dab2d2025-08-20T03:08:12ZengAssociation Recherche et Pratique sur les ActivitésActivités1765-27232019-10-0116210.4000/activites.4678Un cadre interprétatif pour enrichir la réflexivité : le cas d’une formation à la médiation civile et commercialeValérie Saint‑Dizier de AlmeidaFlora IlardoIsabelle SerreOlivier CachardGuy DeloffreReflection on professional practices by professionals themselves in collective discussions allows them to improve their understanding of work activities, and to develop reflexivity skills. In the educational field, one challenge is to offer new interpretive frameworks allowing professionals to perceive their activity in a new light and enhance reflection on practices in collective discussion. The goal of this paper is to present a new interpretive framework that can be used to study professional practices that take place through linguistic interactions. This framework includes models, theories, concepts and methodologies taken from language sciences and the psychology of communication. The issue in this paper is to study how this framework contributes to the process of training lawyers and notaries in civil and commercial mediation. The training system uses: (i) the role-play technique, (ii) the results of the analysis of verbal productions voiced during role-play (analysis based on the framework), (iii) a collective discussion consecutive to the role-play and (iv) a discussion in allo-confrontation, during which the results of the analysis are presented. From this study, we can see that the restitution of the results of the role play analysis based on the framework clarifies the communicational activity from viewpoints that are not immediately accessible to the trainees. It also makes it possible to revise dysfunctions/phenomena that have so far gone unnoticed. Above all, it provides conceptual tools for a reflexivity that might be useful in the optimization of professional practice.https://journals.openedition.org/activites/4678trainingreflexivityperson-to-person communicationrole-play
spellingShingle Valérie Saint‑Dizier de Almeida
Flora Ilardo
Isabelle Serre
Olivier Cachard
Guy Deloffre
Un cadre interprétatif pour enrichir la réflexivité : le cas d’une formation à la médiation civile et commerciale
Activités
training
reflexivity
person-to-person communication
role-play
title Un cadre interprétatif pour enrichir la réflexivité : le cas d’une formation à la médiation civile et commerciale
title_full Un cadre interprétatif pour enrichir la réflexivité : le cas d’une formation à la médiation civile et commerciale
title_fullStr Un cadre interprétatif pour enrichir la réflexivité : le cas d’une formation à la médiation civile et commerciale
title_full_unstemmed Un cadre interprétatif pour enrichir la réflexivité : le cas d’une formation à la médiation civile et commerciale
title_short Un cadre interprétatif pour enrichir la réflexivité : le cas d’une formation à la médiation civile et commerciale
title_sort un cadre interpretatif pour enrichir la reflexivite le cas d une formation a la mediation civile et commerciale
topic training
reflexivity
person-to-person communication
role-play
url https://journals.openedition.org/activites/4678
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