DEVELOPMENT OF THE TRAVEL SATISFACTION SCALE (TSS) FOR THE ASSESSMENT OF COMMUTERS’ SATISFACTION IN PUBLIC TRANSPORT: EVIDENCE FROM DELHI METRO (INDIA)
The Travel Satisfaction Scale (TSS) was created to gauge public opinion on Delhi Metro travel. It has two affective dimensions and one cognitive dimension. This study leverages data from the Delhi Metro commuter trips to undertake new tests because there has been little research on its reliability a...
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| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Silesian University of Technology
2022-12-01
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| Series: | Scientific Journal of Silesian University of Technology. Series Transport |
| Subjects: | |
| Online Access: | https://sjsutst.polsl.pl/archives/2022/vol117/233_SJSUTST117_2022_Solanki_Meena_Kumar.pdf |
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