DEVELOPMENT OF THE TRAVEL SATISFACTION SCALE (TSS) FOR THE ASSESSMENT OF COMMUTERS’ SATISFACTION IN PUBLIC TRANSPORT: EVIDENCE FROM DELHI METRO (INDIA)

DEVELOPMENT OF THE TRAVEL SATISFACTION SCALE (TSS) FOR THE ASSESSMENT OF COMMUTERS’ SATISFACTION IN PUBLIC TRANSPORT: EVIDENCE FROM DELHI METRO (INDIA)

The Travel Satisfaction Scale (TSS) was created to gauge public opinion on Delhi Metro travel. It has two affective dimensions and one cognitive dimension. This study leverages data from the Delhi Metro commuter trips to undertake new tests because there has been little research on its reliability a...

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Bibliographic Details
Main Authors: Sachin SOLANKI, Sanu MEENA, Umesh KUMAR
Format: Article
Language:English
Published: Silesian University of Technology 2022-12-01
Series:Scientific Journal of Silesian University of Technology. Series Transport
Subjects:
delhi metro
travel satisfaction scale
emotions dimension
affective dimensions
cognitive dimension
public transportation
Online Access:https://sjsutst.polsl.pl/archives/2022/vol117/233_SJSUTST117_2022_Solanki_Meena_Kumar.pdf
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