Health Communication Should do no Harm: Weight and Diabetes Stigma in Online Health Content

Stigmatizing language in online health communication negatively impacts patient experience and health outcomes. Journals, medical associations, and patient groups have affirmed the use of person-centered language; however, those changes have not been applied broadly to health systems’ patient-facing...

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Main Authors: Jennifer L Lonzer MA, Shannon Knapp BSN, RN, CDCES, Chelsea Frey BA, Ann Bakuniene-Milanowski BA, Brittney Rohr BS, Mary K Assad PhD, Marcio L Griebeler MD, Leslie Heinberg PhD, MA
Format: Article
Language:English
Published: SAGE Publishing 2023-05-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735231171561
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author Jennifer L Lonzer MA
Shannon Knapp BSN, RN, CDCES
Chelsea Frey BA
Ann Bakuniene-Milanowski BA
Brittney Rohr BS
Mary K Assad PhD
Marcio L Griebeler MD
Leslie Heinberg PhD, MA
author_facet Jennifer L Lonzer MA
Shannon Knapp BSN, RN, CDCES
Chelsea Frey BA
Ann Bakuniene-Milanowski BA
Brittney Rohr BS
Mary K Assad PhD
Marcio L Griebeler MD
Leslie Heinberg PhD, MA
author_sort Jennifer L Lonzer MA
collection DOAJ
description Stigmatizing language in online health communication negatively impacts patient experience and health outcomes. Journals, medical associations, and patient groups have affirmed the use of person-centered language; however, those changes have not been applied broadly to health systems’ patient-facing materials. Health communicators and providers can work together to develop medically accurate, person-centered content that avoids stigmatizing people, improves self-management of personal health, and enhances the online patient experience.
format Article
id doaj-art-52d68dd3fb6341fcb2c62aef359705b7
institution OA Journals
issn 2374-3743
language English
publishDate 2023-05-01
publisher SAGE Publishing
record_format Article
series Journal of Patient Experience
spelling doaj-art-52d68dd3fb6341fcb2c62aef359705b72025-08-20T01:58:52ZengSAGE PublishingJournal of Patient Experience2374-37432023-05-011010.1177/23743735231171561Health Communication Should do no Harm: Weight and Diabetes Stigma in Online Health ContentJennifer L Lonzer MA0Shannon Knapp BSN, RN, CDCES1Chelsea Frey BA2Ann Bakuniene-Milanowski BA3Brittney Rohr BS4Mary K Assad PhD5Marcio L Griebeler MD6Leslie Heinberg PhD, MA7 Division of Marketing and Communications, , Cleveland, OH, USA Endocrinology and Metabolism Institute, , Cleveland, OH, USA Division of Marketing and Communications, , Cleveland, OH, USA Division of Marketing and Communications, , Cleveland, OH, USA Division of Marketing and Communications, , Cleveland, OH, USA Division of Marketing and Communications, , Cleveland, OH, USA Endocrinology and Metabolism Institute, , Cleveland, OH, USA Department of Psychiatry and Psychology, , Cleveland, OH, USAStigmatizing language in online health communication negatively impacts patient experience and health outcomes. Journals, medical associations, and patient groups have affirmed the use of person-centered language; however, those changes have not been applied broadly to health systems’ patient-facing materials. Health communicators and providers can work together to develop medically accurate, person-centered content that avoids stigmatizing people, improves self-management of personal health, and enhances the online patient experience.https://doi.org/10.1177/23743735231171561
spellingShingle Jennifer L Lonzer MA
Shannon Knapp BSN, RN, CDCES
Chelsea Frey BA
Ann Bakuniene-Milanowski BA
Brittney Rohr BS
Mary K Assad PhD
Marcio L Griebeler MD
Leslie Heinberg PhD, MA
Health Communication Should do no Harm: Weight and Diabetes Stigma in Online Health Content
Journal of Patient Experience
title Health Communication Should do no Harm: Weight and Diabetes Stigma in Online Health Content
title_full Health Communication Should do no Harm: Weight and Diabetes Stigma in Online Health Content
title_fullStr Health Communication Should do no Harm: Weight and Diabetes Stigma in Online Health Content
title_full_unstemmed Health Communication Should do no Harm: Weight and Diabetes Stigma in Online Health Content
title_short Health Communication Should do no Harm: Weight and Diabetes Stigma in Online Health Content
title_sort health communication should do no harm weight and diabetes stigma in online health content
url https://doi.org/10.1177/23743735231171561
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