Job Demands and Resources Perceived by Dentists in a Digital Dental Workplace and Perceived Effects on Job Satisfaction and Stress: A Qualitative Study

<b>Background:</b> Digitalisation is becoming increasingly integrated into the field of dentistry; therefore, it is crucial to understand both the challenges it introduces and the opportunities it provides. By doing so, the research will offer insights into how digital tools can affect t...

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Main Authors: Julia Sofie Gebhardt, Volker Harth, David A. Groneberg, Stefanie Mache
Format: Article
Language:English
Published: MDPI AG 2025-05-01
Series:Clinics and Practice
Subjects:
Online Access:https://www.mdpi.com/2039-7283/15/5/92
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author Julia Sofie Gebhardt
Volker Harth
David A. Groneberg
Stefanie Mache
author_facet Julia Sofie Gebhardt
Volker Harth
David A. Groneberg
Stefanie Mache
author_sort Julia Sofie Gebhardt
collection DOAJ
description <b>Background:</b> Digitalisation is becoming increasingly integrated into the field of dentistry; therefore, it is crucial to understand both the challenges it introduces and the opportunities it provides. By doing so, the research will offer insights into how digital tools can affect the work environment and contribute to the overall well-being and performance of dental professionals. <b>Objectives:</b> The present study aims to explore how dentists perceive the demands and resources within a digitalised dental practice. <b>Methods:</b> The present study adopted a qualitative design, incorporating guideline-based interviews. A total of 30 interviews were conducted with dentists from various German dental practices, with a focus on key topics such as job demands, job resources, digital stress factors, job satisfaction, and support needs in the context of digital dentistry. The interview data were analysed using qualitative content analysis. <b>Results:</b> The findings highlight that digital systems in dental practices offer benefits such as reduced errors and time savings, but also pose challenges, especially for less experienced users. While they improve efficiency, precision, and professional development, they can also lead to negative effects like dependence on technology, loss of manual skills, technical failures, and increased stress, particularly during the adaptation phase. These results suggest that successful integration of digital technologies requires adequate support to overcome initial learning curves and ensure long-term benefits. <b>Conclusions:</b> The results of the study underline the importance of effective implementation, comprehensive staff training, and technological reliability to maximise the benefits of digital tools and minimise their drawbacks. Maintaining a balance between digital stressors and resources is crucial to promoting a healthy work environment. Future research should focus on the long-term effects of training programmes and the integration of digital technologies into dental practices to increase their effectiveness in terms of job satisfaction and reduce potential risks.
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spelling doaj-art-52a2d55458874b45a4827fac804ad4832025-08-20T01:56:16ZengMDPI AGClinics and Practice2039-72832025-05-011559210.3390/clinpract15050092Job Demands and Resources Perceived by Dentists in a Digital Dental Workplace and Perceived Effects on Job Satisfaction and Stress: A Qualitative StudyJulia Sofie Gebhardt0Volker Harth1David A. Groneberg2Stefanie Mache3Institute for Occupational and Maritime Medicine (ZfAM), University Medical Center Hamburg-Eppendorf (UKE), Seewartenstraße 10, 20459 Hamburg, GermanyInstitute for Occupational and Maritime Medicine (ZfAM), University Medical Center Hamburg-Eppendorf (UKE), Seewartenstraße 10, 20459 Hamburg, GermanyInstitute of Occupational, Social and Environmental Medicine, Goethe University, 60596 Frankfurt, GermanyInstitute for Occupational and Maritime Medicine (ZfAM), University Medical Center Hamburg-Eppendorf (UKE), Seewartenstraße 10, 20459 Hamburg, Germany<b>Background:</b> Digitalisation is becoming increasingly integrated into the field of dentistry; therefore, it is crucial to understand both the challenges it introduces and the opportunities it provides. By doing so, the research will offer insights into how digital tools can affect the work environment and contribute to the overall well-being and performance of dental professionals. <b>Objectives:</b> The present study aims to explore how dentists perceive the demands and resources within a digitalised dental practice. <b>Methods:</b> The present study adopted a qualitative design, incorporating guideline-based interviews. A total of 30 interviews were conducted with dentists from various German dental practices, with a focus on key topics such as job demands, job resources, digital stress factors, job satisfaction, and support needs in the context of digital dentistry. The interview data were analysed using qualitative content analysis. <b>Results:</b> The findings highlight that digital systems in dental practices offer benefits such as reduced errors and time savings, but also pose challenges, especially for less experienced users. While they improve efficiency, precision, and professional development, they can also lead to negative effects like dependence on technology, loss of manual skills, technical failures, and increased stress, particularly during the adaptation phase. These results suggest that successful integration of digital technologies requires adequate support to overcome initial learning curves and ensure long-term benefits. <b>Conclusions:</b> The results of the study underline the importance of effective implementation, comprehensive staff training, and technological reliability to maximise the benefits of digital tools and minimise their drawbacks. Maintaining a balance between digital stressors and resources is crucial to promoting a healthy work environment. Future research should focus on the long-term effects of training programmes and the integration of digital technologies into dental practices to increase their effectiveness in terms of job satisfaction and reduce potential risks.https://www.mdpi.com/2039-7283/15/5/92digitisationdentistrydental workplacedentistsjob demandsjob resources
spellingShingle Julia Sofie Gebhardt
Volker Harth
David A. Groneberg
Stefanie Mache
Job Demands and Resources Perceived by Dentists in a Digital Dental Workplace and Perceived Effects on Job Satisfaction and Stress: A Qualitative Study
Clinics and Practice
digitisation
dentistry
dental workplace
dentists
job demands
job resources
title Job Demands and Resources Perceived by Dentists in a Digital Dental Workplace and Perceived Effects on Job Satisfaction and Stress: A Qualitative Study
title_full Job Demands and Resources Perceived by Dentists in a Digital Dental Workplace and Perceived Effects on Job Satisfaction and Stress: A Qualitative Study
title_fullStr Job Demands and Resources Perceived by Dentists in a Digital Dental Workplace and Perceived Effects on Job Satisfaction and Stress: A Qualitative Study
title_full_unstemmed Job Demands and Resources Perceived by Dentists in a Digital Dental Workplace and Perceived Effects on Job Satisfaction and Stress: A Qualitative Study
title_short Job Demands and Resources Perceived by Dentists in a Digital Dental Workplace and Perceived Effects on Job Satisfaction and Stress: A Qualitative Study
title_sort job demands and resources perceived by dentists in a digital dental workplace and perceived effects on job satisfaction and stress a qualitative study
topic digitisation
dentistry
dental workplace
dentists
job demands
job resources
url https://www.mdpi.com/2039-7283/15/5/92
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