Changes and backlogs in the provision and utilization of essential health services in Afghanistan during and after the COVID-19 pandemic

Abstract Introduction Afghanistan is a low-income country where providing essential healthcare services is lifesaving for millions. The COVID-19 pandemic, the government and the international aid changes have affected the overburdened and fragile health system and put a risk on universal health cove...

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Main Authors: Narges Neyazi, Ali Mirzazadeh, Abdul Ghani Ibrahimi, Ahmad Mirwais Ahmadzai, Jamshed Ali Tanoli
Format: Article
Language:English
Published: BMC 2025-07-01
Series:BMC Health Services Research
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Online Access:https://doi.org/10.1186/s12913-025-13093-x
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author Narges Neyazi
Ali Mirzazadeh
Abdul Ghani Ibrahimi
Ahmad Mirwais Ahmadzai
Jamshed Ali Tanoli
author_facet Narges Neyazi
Ali Mirzazadeh
Abdul Ghani Ibrahimi
Ahmad Mirwais Ahmadzai
Jamshed Ali Tanoli
author_sort Narges Neyazi
collection DOAJ
description Abstract Introduction Afghanistan is a low-income country where providing essential healthcare services is lifesaving for millions. The COVID-19 pandemic, the government and the international aid changes have affected the overburdened and fragile health system and put a risk on universal health coverage in Afghanistan. In this study, we aim to study the changes and backlogs to the essential health services during and after COVID-19 pandemic (Feb 2020 to Sep 2022) in Afghanistan. Method A cross-sectional study of health facilities was conducted in nine provinces of Afghanistan. A randomly selected 165 public and private primary care centers and hospitals in 49 districts were studied. A WHO standardized questionnaire was used for this survey. Trained staff met the facility managers in person and completed the questionnaire by individual interviews during September 2022. Result Hospitals located mostly in urban areas (n = 39, 65%) and clinics were located mostly in rural areas (n = 74, 71.1%) and governed by the government and the NGOs (76.6% of hospitals and 84.7% of clinics). The average number of staff per facility was 118 (SD = 180) for hospitals and 16(SD = 7) for clinics. 27 (46.5%) of hospitals and 44 (41.9%) of clinics reported that they experienced a higher outpatient service utilization in the previous month, compared to the month before. nearly half of the backlogs during the pandemic were related to routine preventive services such as annual check-ups antenatal care, and childhood immunization (55.0% for hospitals, and 45.7% for clinics). prioritizing high risk patients (86.7%), promoting self-care interventions wherever appropriate (75.0%), redirecting patients to alternative healthcare facilities (73.3%), providing all care in a single visit for multiple morbidities (60.0%), and providing home-based care for certain patients (58.3%) in hospitals. However, the most used strategies in clinics were prioritizing high risk patients (93.3%), redirecting patients to alternative healthcare facilities (75.2%), and providing home-based care for certain patients (66.7%). Conclusion The pandemic exacerbated existing health inequities and hindered progress toward Universal Health Coverage (UHC). Health facilities employed various strategies to cope with the disruptions, such as prioritizing high-risk patients, promoting self-care, and redirecting patients to alternative facilities. However, the increased cost of transportation and health services, along with limited availability of medicines, remained significant barriers to healthcare access.
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spelling doaj-art-5237b0c8d67e4b6b959882506a75b3bd2025-08-20T03:03:32ZengBMCBMC Health Services Research1472-69632025-07-0125111010.1186/s12913-025-13093-xChanges and backlogs in the provision and utilization of essential health services in Afghanistan during and after the COVID-19 pandemicNarges Neyazi0Ali Mirzazadeh1Abdul Ghani Ibrahimi2Ahmad Mirwais Ahmadzai3Jamshed Ali Tanoli4Health System Development Department, World Health OrganizationDepartment of Epidemiology and Biostatistics, Institute for Global Health Sciences, University of CaliforniaHealth System Development Department, World Health OrganizationGeneral Directorate for Policy and Planning, Ministry of Public HealthCountry Representative, World Health OrganizationAbstract Introduction Afghanistan is a low-income country where providing essential healthcare services is lifesaving for millions. The COVID-19 pandemic, the government and the international aid changes have affected the overburdened and fragile health system and put a risk on universal health coverage in Afghanistan. In this study, we aim to study the changes and backlogs to the essential health services during and after COVID-19 pandemic (Feb 2020 to Sep 2022) in Afghanistan. Method A cross-sectional study of health facilities was conducted in nine provinces of Afghanistan. A randomly selected 165 public and private primary care centers and hospitals in 49 districts were studied. A WHO standardized questionnaire was used for this survey. Trained staff met the facility managers in person and completed the questionnaire by individual interviews during September 2022. Result Hospitals located mostly in urban areas (n = 39, 65%) and clinics were located mostly in rural areas (n = 74, 71.1%) and governed by the government and the NGOs (76.6% of hospitals and 84.7% of clinics). The average number of staff per facility was 118 (SD = 180) for hospitals and 16(SD = 7) for clinics. 27 (46.5%) of hospitals and 44 (41.9%) of clinics reported that they experienced a higher outpatient service utilization in the previous month, compared to the month before. nearly half of the backlogs during the pandemic were related to routine preventive services such as annual check-ups antenatal care, and childhood immunization (55.0% for hospitals, and 45.7% for clinics). prioritizing high risk patients (86.7%), promoting self-care interventions wherever appropriate (75.0%), redirecting patients to alternative healthcare facilities (73.3%), providing all care in a single visit for multiple morbidities (60.0%), and providing home-based care for certain patients (58.3%) in hospitals. However, the most used strategies in clinics were prioritizing high risk patients (93.3%), redirecting patients to alternative healthcare facilities (75.2%), and providing home-based care for certain patients (66.7%). Conclusion The pandemic exacerbated existing health inequities and hindered progress toward Universal Health Coverage (UHC). Health facilities employed various strategies to cope with the disruptions, such as prioritizing high-risk patients, promoting self-care, and redirecting patients to alternative facilities. However, the increased cost of transportation and health services, along with limited availability of medicines, remained significant barriers to healthcare access.https://doi.org/10.1186/s12913-025-13093-xCOVID-19 pandemicPrimary health careRural settingsChanges in utilization of health servicesAfghanistan
spellingShingle Narges Neyazi
Ali Mirzazadeh
Abdul Ghani Ibrahimi
Ahmad Mirwais Ahmadzai
Jamshed Ali Tanoli
Changes and backlogs in the provision and utilization of essential health services in Afghanistan during and after the COVID-19 pandemic
BMC Health Services Research
COVID-19 pandemic
Primary health care
Rural settings
Changes in utilization of health services
Afghanistan
title Changes and backlogs in the provision and utilization of essential health services in Afghanistan during and after the COVID-19 pandemic
title_full Changes and backlogs in the provision and utilization of essential health services in Afghanistan during and after the COVID-19 pandemic
title_fullStr Changes and backlogs in the provision and utilization of essential health services in Afghanistan during and after the COVID-19 pandemic
title_full_unstemmed Changes and backlogs in the provision and utilization of essential health services in Afghanistan during and after the COVID-19 pandemic
title_short Changes and backlogs in the provision and utilization of essential health services in Afghanistan during and after the COVID-19 pandemic
title_sort changes and backlogs in the provision and utilization of essential health services in afghanistan during and after the covid 19 pandemic
topic COVID-19 pandemic
Primary health care
Rural settings
Changes in utilization of health services
Afghanistan
url https://doi.org/10.1186/s12913-025-13093-x
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