Effectiveness of the Implementation of e-filing and e-billing and Taxation Understanding on Taxpayer Compliance in the City of Bandung (Case Study at the Bandung Cibeunying Primary Tax Office)

One of Indonesia's main sources of income is taxes. By putting in place an e-filing and e-billing system, the government is attempting to increase tax compliance. This study's goal is to determine how e-filing, e-billing, and a better understanding of taxes affect taxpayer compliance in th...

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Main Authors: Tiolina Devi Panjaitan, Rini Handayani
Format: Article
Language:English
Published: Maranatha Christian University 2023-11-01
Series:Jurnal Akuntansi
Online Access:https://journal.maranatha.edu/index.php/jam/article/view/6082
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author Tiolina Devi Panjaitan
Rini Handayani
author_facet Tiolina Devi Panjaitan
Rini Handayani
author_sort Tiolina Devi Panjaitan
collection DOAJ
description One of Indonesia's main sources of income is taxes. By putting in place an e-filing and e-billing system, the government is attempting to increase tax compliance. This study's goal is to determine how e-filing, e-billing, and a better understanding of taxes affect taxpayer compliance in the city of Bandung. Quantitative research methodologies were used for this study. Taxpayers who are registered with KPP Pratama Bandung Cibeunying make up the study's population. 100 individual taxpayer respondents that were enrolled with KPP Pratama Bandung Cibeunying made up the research sample. Multiple regression analysis was used in this study to test the hypothesis. The findings demonstrated that growing taxpayer compliance in the City of Bandung was not impacted by the partial adoption of e-filing and e-billing, and that it was impacted somewhat by the level of tax understanding. According to this research, it can boost socialization of taxation to the larger community so that they can better understand the necessity of taxation and improve system performance and public comprehension of e-filing and e-billing uniformly. Keywords: e-filing, e-billing, Understanding of Taxation, and Taxpayer Compliance
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spelling doaj-art-51aa22c327434224bd2bdb015f3010b72025-08-20T03:06:46ZengMaranatha Christian UniversityJurnal Akuntansi2085-86982598-49772023-11-011522262405680Effectiveness of the Implementation of e-filing and e-billing and Taxation Understanding on Taxpayer Compliance in the City of Bandung (Case Study at the Bandung Cibeunying Primary Tax Office)Tiolina Devi Panjaitan0Rini Handayani1Program Studi Akuntansi – Fakultas Bisnis – Univ. Kristen MaranathaProgram Studi Akuntansi – Fakultas Bisnis – Univ. Kristen MaranathaOne of Indonesia's main sources of income is taxes. By putting in place an e-filing and e-billing system, the government is attempting to increase tax compliance. This study's goal is to determine how e-filing, e-billing, and a better understanding of taxes affect taxpayer compliance in the city of Bandung. Quantitative research methodologies were used for this study. Taxpayers who are registered with KPP Pratama Bandung Cibeunying make up the study's population. 100 individual taxpayer respondents that were enrolled with KPP Pratama Bandung Cibeunying made up the research sample. Multiple regression analysis was used in this study to test the hypothesis. The findings demonstrated that growing taxpayer compliance in the City of Bandung was not impacted by the partial adoption of e-filing and e-billing, and that it was impacted somewhat by the level of tax understanding. According to this research, it can boost socialization of taxation to the larger community so that they can better understand the necessity of taxation and improve system performance and public comprehension of e-filing and e-billing uniformly. Keywords: e-filing, e-billing, Understanding of Taxation, and Taxpayer Compliancehttps://journal.maranatha.edu/index.php/jam/article/view/6082
spellingShingle Tiolina Devi Panjaitan
Rini Handayani
Effectiveness of the Implementation of e-filing and e-billing and Taxation Understanding on Taxpayer Compliance in the City of Bandung (Case Study at the Bandung Cibeunying Primary Tax Office)
Jurnal Akuntansi
title Effectiveness of the Implementation of e-filing and e-billing and Taxation Understanding on Taxpayer Compliance in the City of Bandung (Case Study at the Bandung Cibeunying Primary Tax Office)
title_full Effectiveness of the Implementation of e-filing and e-billing and Taxation Understanding on Taxpayer Compliance in the City of Bandung (Case Study at the Bandung Cibeunying Primary Tax Office)
title_fullStr Effectiveness of the Implementation of e-filing and e-billing and Taxation Understanding on Taxpayer Compliance in the City of Bandung (Case Study at the Bandung Cibeunying Primary Tax Office)
title_full_unstemmed Effectiveness of the Implementation of e-filing and e-billing and Taxation Understanding on Taxpayer Compliance in the City of Bandung (Case Study at the Bandung Cibeunying Primary Tax Office)
title_short Effectiveness of the Implementation of e-filing and e-billing and Taxation Understanding on Taxpayer Compliance in the City of Bandung (Case Study at the Bandung Cibeunying Primary Tax Office)
title_sort effectiveness of the implementation of e filing and e billing and taxation understanding on taxpayer compliance in the city of bandung case study at the bandung cibeunying primary tax office
url https://journal.maranatha.edu/index.php/jam/article/view/6082
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