Determinants of repurchase intention in the Indonesian e-commerce platforms

Determinants of repurchase intention in the Indonesian e-commerce platforms

Purpose — This study aims to investigate the influence of e-service quality, customer trust, and customer satisfaction on repurchase intention in the Indonesian e-commerce platforms. Method — The type of research used is causal research, which examines the relationship between variables through qua...

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Bibliographic Details
Main Authors: Lukman Zaini Abdullah, Nanang Apriliyanto, Sherli Junianingrum
Format: Article
Language:English
Published: Universitas Islam Negeri (UIN) Mataram, Faculty of Islamic Economics and Business 2023-08-01
Series:Journal of Enterprise and Development
Subjects:
e-service quality
customer satisfaction
repurchase intention
Online Access:https://journal.uinmataram.ac.id/jed/article/view/8059
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