Telemedicine career pursuance among nurses in healthcare business processing outsourcing industries from the Philippines: A task-technology fit and technology acceptance approach

The rapid evolution of telemedicine presents both opportunities and challenges for healthcare professionals, particularly nurses. This study addresses the critical need to understand the factors influencing Filipino nurses' intention to transition to the telemedicine sector amidst this evolving...

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Main Authors: Ray Ver V. Baldemor, Ardvin Kester S. Ong, Emmillie Joy B. Mejia, John Francis T. Diaz, Ma Janice J. Gumasing
Format: Article
Language:English
Published: Elsevier 2025-03-01
Series:Computers in Human Behavior Reports
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Online Access:http://www.sciencedirect.com/science/article/pii/S245195882500003X
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author Ray Ver V. Baldemor
Ardvin Kester S. Ong
Emmillie Joy B. Mejia
John Francis T. Diaz
Ma Janice J. Gumasing
author_facet Ray Ver V. Baldemor
Ardvin Kester S. Ong
Emmillie Joy B. Mejia
John Francis T. Diaz
Ma Janice J. Gumasing
author_sort Ray Ver V. Baldemor
collection DOAJ
description The rapid evolution of telemedicine presents both opportunities and challenges for healthcare professionals, particularly nurses. This study addresses the critical need to understand the factors influencing Filipino nurses' intention to transition to the telemedicine sector amidst this evolving landscape. The objective was to identify significant predictors of telemedicine adoption by surveying 316 Filipino nurses using a higher-ordered Partial Least Squares Structural Equation Modeling approach (PLS-SEM). Employing a comprehensive framework that integrates Task-Technology Fit and the Technology Acceptance Model, the study measured key variables such as behavioral intention, professional satisfaction, and career pursuance intention. The findings revealed that nurses’ attitudes significantly impact both behavioral intention and professional satisfaction, which subsequently influence career pursuance. Task-Technology Fit was also found to primarily affect professional satisfaction through its constructs of task characteristics and technology characteristics but did not have a significant impact on behavioral intention. These results highlight the importance of promoting positive attitudes towards telemedicine, ensuring that the technology is perceived as both useful and user-friendly, and enhancing Task-Technology Fit to facilitate successful telemedicine adoption. Moreover, the study highlights the need for targeted interventions, such as tailored training programs and support systems, to ease the transition for nurses into telemedicine roles. By addressing these areas, healthcare organizations can better support nurses, leading to improved telemedicine integration and overall professional satisfaction.
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spelling doaj-art-503e13866f33408e8fc430c5d1a565db2025-08-20T02:45:53ZengElsevierComputers in Human Behavior Reports2451-95882025-03-011710058810.1016/j.chbr.2025.100588Telemedicine career pursuance among nurses in healthcare business processing outsourcing industries from the Philippines: A task-technology fit and technology acceptance approachRay Ver V. Baldemor0Ardvin Kester S. Ong1Emmillie Joy B. Mejia2John Francis T. Diaz3Ma Janice J. Gumasing4School of Industrial Engineering and Engineering Management, Mapúa University, 658 Muralla St., Intramuros, Manila, 1002, PhilippinesSchool of Industrial Engineering and Engineering Management, Mapúa University, 658 Muralla St., Intramuros, Manila, 1002, Philippines; Corresponding author.School of Nursing, Mapúa University, 1191 Pablo Ocampo Sr. Ext., Makati, Metro Manila 1204, PhilippinesDepartment of Finance and Accounting, Asian Institute of Management, 123 Paseo de Roxas, Legazpi Village, Makati, 1229, Metro Manila, PhilippinesDepartment of Industrial and Systems Engineering Gokongwei College of Engineering, De La Salle University, 2401 Taft Ave., Manila, 1007, PhilippinesThe rapid evolution of telemedicine presents both opportunities and challenges for healthcare professionals, particularly nurses. This study addresses the critical need to understand the factors influencing Filipino nurses' intention to transition to the telemedicine sector amidst this evolving landscape. The objective was to identify significant predictors of telemedicine adoption by surveying 316 Filipino nurses using a higher-ordered Partial Least Squares Structural Equation Modeling approach (PLS-SEM). Employing a comprehensive framework that integrates Task-Technology Fit and the Technology Acceptance Model, the study measured key variables such as behavioral intention, professional satisfaction, and career pursuance intention. The findings revealed that nurses’ attitudes significantly impact both behavioral intention and professional satisfaction, which subsequently influence career pursuance. Task-Technology Fit was also found to primarily affect professional satisfaction through its constructs of task characteristics and technology characteristics but did not have a significant impact on behavioral intention. These results highlight the importance of promoting positive attitudes towards telemedicine, ensuring that the technology is perceived as both useful and user-friendly, and enhancing Task-Technology Fit to facilitate successful telemedicine adoption. Moreover, the study highlights the need for targeted interventions, such as tailored training programs and support systems, to ease the transition for nurses into telemedicine roles. By addressing these areas, healthcare organizations can better support nurses, leading to improved telemedicine integration and overall professional satisfaction.http://www.sciencedirect.com/science/article/pii/S245195882500003XBehavioral intentionCareer pursuanceHealthcare professionalsNursesTask-technology fitTelemedicine
spellingShingle Ray Ver V. Baldemor
Ardvin Kester S. Ong
Emmillie Joy B. Mejia
John Francis T. Diaz
Ma Janice J. Gumasing
Telemedicine career pursuance among nurses in healthcare business processing outsourcing industries from the Philippines: A task-technology fit and technology acceptance approach
Computers in Human Behavior Reports
Behavioral intention
Career pursuance
Healthcare professionals
Nurses
Task-technology fit
Telemedicine
title Telemedicine career pursuance among nurses in healthcare business processing outsourcing industries from the Philippines: A task-technology fit and technology acceptance approach
title_full Telemedicine career pursuance among nurses in healthcare business processing outsourcing industries from the Philippines: A task-technology fit and technology acceptance approach
title_fullStr Telemedicine career pursuance among nurses in healthcare business processing outsourcing industries from the Philippines: A task-technology fit and technology acceptance approach
title_full_unstemmed Telemedicine career pursuance among nurses in healthcare business processing outsourcing industries from the Philippines: A task-technology fit and technology acceptance approach
title_short Telemedicine career pursuance among nurses in healthcare business processing outsourcing industries from the Philippines: A task-technology fit and technology acceptance approach
title_sort telemedicine career pursuance among nurses in healthcare business processing outsourcing industries from the philippines a task technology fit and technology acceptance approach
topic Behavioral intention
Career pursuance
Healthcare professionals
Nurses
Task-technology fit
Telemedicine
url http://www.sciencedirect.com/science/article/pii/S245195882500003X
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