Analysis of e-banking activity from the sample point of view of commercial bank managers in Erbil city / 2018

The banking industry has witnessed a significant expansion in banking technology in recent decades; one of the most popular aspects of it, is electronic banking, which is differs from traditional banks because of its features. The research aims to identify the importance and advantages of electroni...

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Main Authors: Yaseen Othman Abdullah, Luqman Othman Omar, Kochar Mohammad Abdullah
Format: Article
Language:Arabic
Published: Salahaddin University-Erbil 2020-02-01
Series:Zanco Journal of Humanity Sciences
Subjects:
Online Access:https://zancojournal.su.edu.krd/index.php/JAHS/article/view/3439
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author Yaseen Othman Abdullah
Luqman Othman Omar
Kochar Mohammad Abdullah
author_facet Yaseen Othman Abdullah
Luqman Othman Omar
Kochar Mohammad Abdullah
author_sort Yaseen Othman Abdullah
collection DOAJ
description The banking industry has witnessed a significant expansion in banking technology in recent decades; one of the most popular aspects of it, is electronic banking, which is differs from traditional banks because of its features. The research aims to identify the importance and advantages of electronic banking, in addition, the obstacles those face its spread in the Erbil city in order to do its commercial activities electronically. Therefore, this paper has concluded with a number of points:  The electronic channels those used in the commercial banks of the study’s sample are ATM, phone banking, messaging and instant bank, as well as internet bank, add to The electronic channels in commercial banks are an easy way to enter the local and international markets. In addition, it is a positive power point to develop the electronic commercial, as well as Electronic banking faces with many obstacles, such as the lacks of laws encourage banks to adopt electronic banking and the lack of trained employees as well as the lack of technological infrastructure. The research, also, has reached to a number of recommendations, such as: To strength the infrastructure of the banking system by increasing the investment spending in information technology field and expanding the use of the network to provide variety of modern services to customers with higher efficiency and lower cost, add to Legislating laws to control electronic banking transactions, especially those related to relationship between the bank and the customer and determining the rights and duties of each party. And, the central bank could be powers point to execute those laws, as well as Prepare a plan for the training of human resources in a wide, continuous and parallel with the rapid developments in electronic systems and enhance the efficiency of human cadres for dealing with the electronic banking system.
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issn 2412-396X
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publisher Salahaddin University-Erbil
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spelling doaj-art-4e1fd2c4f11b4959a184d8afe41d46eb2025-08-20T03:06:17ZaraSalahaddin University-ErbilZanco Journal of Humanity Sciences2412-396X2020-02-0124110.21271/zjhs.24.1.4Analysis of e-banking activity from the sample point of view of commercial bank managers in Erbil city / 2018Yaseen Othman Abdullah 0Luqman Othman Omar 1Kochar Mohammad Abdullah 2Department of Economics - College of Administration and Economics / Salahadin University-ErbilDepartment of Economics - College of Administration and Economics / Salahadin University-ErbilDepartment of Economics - College of Administration and Economics / Salahadin University-Erbil The banking industry has witnessed a significant expansion in banking technology in recent decades; one of the most popular aspects of it, is electronic banking, which is differs from traditional banks because of its features. The research aims to identify the importance and advantages of electronic banking, in addition, the obstacles those face its spread in the Erbil city in order to do its commercial activities electronically. Therefore, this paper has concluded with a number of points:  The electronic channels those used in the commercial banks of the study’s sample are ATM, phone banking, messaging and instant bank, as well as internet bank, add to The electronic channels in commercial banks are an easy way to enter the local and international markets. In addition, it is a positive power point to develop the electronic commercial, as well as Electronic banking faces with many obstacles, such as the lacks of laws encourage banks to adopt electronic banking and the lack of trained employees as well as the lack of technological infrastructure. The research, also, has reached to a number of recommendations, such as: To strength the infrastructure of the banking system by increasing the investment spending in information technology field and expanding the use of the network to provide variety of modern services to customers with higher efficiency and lower cost, add to Legislating laws to control electronic banking transactions, especially those related to relationship between the bank and the customer and determining the rights and duties of each party. And, the central bank could be powers point to execute those laws, as well as Prepare a plan for the training of human resources in a wide, continuous and parallel with the rapid developments in electronic systems and enhance the efficiency of human cadres for dealing with the electronic banking system. https://zancojournal.su.edu.krd/index.php/JAHS/article/view/3439Electronic banking, Technology Infrastructure, Erbil city.
spellingShingle Yaseen Othman Abdullah
Luqman Othman Omar
Kochar Mohammad Abdullah
Analysis of e-banking activity from the sample point of view of commercial bank managers in Erbil city / 2018
Zanco Journal of Humanity Sciences
Electronic banking, Technology Infrastructure, Erbil city.
title Analysis of e-banking activity from the sample point of view of commercial bank managers in Erbil city / 2018
title_full Analysis of e-banking activity from the sample point of view of commercial bank managers in Erbil city / 2018
title_fullStr Analysis of e-banking activity from the sample point of view of commercial bank managers in Erbil city / 2018
title_full_unstemmed Analysis of e-banking activity from the sample point of view of commercial bank managers in Erbil city / 2018
title_short Analysis of e-banking activity from the sample point of view of commercial bank managers in Erbil city / 2018
title_sort analysis of e banking activity from the sample point of view of commercial bank managers in erbil city 2018
topic Electronic banking, Technology Infrastructure, Erbil city.
url https://zancojournal.su.edu.krd/index.php/JAHS/article/view/3439
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AT luqmanothmanomar analysisofebankingactivityfromthesamplepointofviewofcommercialbankmanagersinerbilcity2018
AT kocharmohammadabdullah analysisofebankingactivityfromthesamplepointofviewofcommercialbankmanagersinerbilcity2018