‘We tend to get pad happy’: a qualitative study of health practitioners’ perspectives on the quality of continence care for older people in hospital

Background Bladder and bowel control difficulties affect 20% and 10% of the UK population, respectively, touch all age groups and are particularly prevalent in the older (65+ years) population. However, the quality of continence care is often poor, compromising patient health and well-being, increas...

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Main Authors: Jenny L Donovan, John Percival, Katharine Abbott, Theresa Allain, Rachel Bradley, Fiona Cramp, Candy McCabe, Kyra Neubauer, Nikki Cotterill
Format: Article
Language:English
Published: BMJ Publishing Group 2021-05-01
Series:BMJ Open Quality
Online Access:https://bmjopenquality.bmj.com/content/10/2/e001380.full
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author Jenny L Donovan
John Percival
Katharine Abbott
Theresa Allain
Rachel Bradley
Fiona Cramp
Candy McCabe
Kyra Neubauer
Nikki Cotterill
author_facet Jenny L Donovan
John Percival
Katharine Abbott
Theresa Allain
Rachel Bradley
Fiona Cramp
Candy McCabe
Kyra Neubauer
Nikki Cotterill
author_sort Jenny L Donovan
collection DOAJ
description Background Bladder and bowel control difficulties affect 20% and 10% of the UK population, respectively, touch all age groups and are particularly prevalent in the older (65+ years) population. However, the quality of continence care is often poor, compromising patient health and well-being, increasing the risk of infection, and is a predisposing factor to nursing and residential home placement.Objective To identify factors that help or hinder good continence care for patients aged 65 years and over in hospital medical ward settings. Medical care, not surgical, was our exclusive focus.Methods We conducted 27 qualitative interviews with nursing, medical and allied health practitioners in three hospitals. We used a purposive sample and analysed data thematically, both manually and with the aid of NVivo software.Results Interviews revealed perspectives on practice promoting or inhibiting good quality continence care, as well as suggestions for improvements. Good continence care was said to be advanced through person-centred care, robust assessment and monitoring, and a proactive approach to encouraging patient independence. Barriers to quality care centred on lack of oversight, automatic use of incontinence products and staffing pressures. Suggested improvements centred on participatory care, open communication and care planning with a higher bladder and bowel health profile. In order to drive such improvements, hospital-based practitioners indicate a need and desire for regular continence care training.Conclusions Findings help explain the persistence of barriers to providing good quality care for patients aged 65 years and over with incontinence. Resolute continence promotion, in hospitals and throughout the National Health Service, would reduce reliance on products and the accompanying risks of patient dependency and catheter-associated gram-negative bacteraemia. Robust assessment and care planning, open communication and regular continence care training would assist such promotion and also help mitigate resource limitations by developing safer, time-efficient continence care.
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spelling doaj-art-4db8610453734c03b2129cfbf6bb5b202025-08-20T02:10:53ZengBMJ Publishing GroupBMJ Open Quality2399-66412021-05-0110210.1136/bmjoq-2021-001380‘We tend to get pad happy’: a qualitative study of health practitioners’ perspectives on the quality of continence care for older people in hospitalJenny L Donovan0John Percival1Katharine Abbott2Theresa Allain3Rachel Bradley4Fiona Cramp5Candy McCabe6Kyra Neubauer7Nikki Cotterill8University Hospitals Bristol NHS Foundation Trust, NIHR ARC West, Bristol, UKCollege of Health, Science and Society; School of Health and Social Wellbeing, University of the West of England, Bristol, UKNorth Bristol NHS Trust, Bristol, UKDepartment of Medicine for Older Persons, University Hospitals Bristol and Weston NHS Foundation Trust, Bristol, UKDepartment of Geriatric & Orthogeriatric Medicine, University Hospitals Bristol and Weston NHS Foundation Trust, Bristol, UK1 School of Health and Social Wellbeing, University of the West of England, Bristol, UKSchool for Health and Social Wellbeing, University of the West of England, Bristol, UKNorth Bristol NHS Trust, Bristol, UKDepartment of Nursing & Midwifery, University of the West of England, Bristol, UKBackground Bladder and bowel control difficulties affect 20% and 10% of the UK population, respectively, touch all age groups and are particularly prevalent in the older (65+ years) population. However, the quality of continence care is often poor, compromising patient health and well-being, increasing the risk of infection, and is a predisposing factor to nursing and residential home placement.Objective To identify factors that help or hinder good continence care for patients aged 65 years and over in hospital medical ward settings. Medical care, not surgical, was our exclusive focus.Methods We conducted 27 qualitative interviews with nursing, medical and allied health practitioners in three hospitals. We used a purposive sample and analysed data thematically, both manually and with the aid of NVivo software.Results Interviews revealed perspectives on practice promoting or inhibiting good quality continence care, as well as suggestions for improvements. Good continence care was said to be advanced through person-centred care, robust assessment and monitoring, and a proactive approach to encouraging patient independence. Barriers to quality care centred on lack of oversight, automatic use of incontinence products and staffing pressures. Suggested improvements centred on participatory care, open communication and care planning with a higher bladder and bowel health profile. In order to drive such improvements, hospital-based practitioners indicate a need and desire for regular continence care training.Conclusions Findings help explain the persistence of barriers to providing good quality care for patients aged 65 years and over with incontinence. Resolute continence promotion, in hospitals and throughout the National Health Service, would reduce reliance on products and the accompanying risks of patient dependency and catheter-associated gram-negative bacteraemia. Robust assessment and care planning, open communication and regular continence care training would assist such promotion and also help mitigate resource limitations by developing safer, time-efficient continence care.https://bmjopenquality.bmj.com/content/10/2/e001380.full
spellingShingle Jenny L Donovan
John Percival
Katharine Abbott
Theresa Allain
Rachel Bradley
Fiona Cramp
Candy McCabe
Kyra Neubauer
Nikki Cotterill
‘We tend to get pad happy’: a qualitative study of health practitioners’ perspectives on the quality of continence care for older people in hospital
BMJ Open Quality
title ‘We tend to get pad happy’: a qualitative study of health practitioners’ perspectives on the quality of continence care for older people in hospital
title_full ‘We tend to get pad happy’: a qualitative study of health practitioners’ perspectives on the quality of continence care for older people in hospital
title_fullStr ‘We tend to get pad happy’: a qualitative study of health practitioners’ perspectives on the quality of continence care for older people in hospital
title_full_unstemmed ‘We tend to get pad happy’: a qualitative study of health practitioners’ perspectives on the quality of continence care for older people in hospital
title_short ‘We tend to get pad happy’: a qualitative study of health practitioners’ perspectives on the quality of continence care for older people in hospital
title_sort we tend to get pad happy a qualitative study of health practitioners perspectives on the quality of continence care for older people in hospital
url https://bmjopenquality.bmj.com/content/10/2/e001380.full
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