A Model for Automated Business Writing Assessment

This study is aimed at building an automated model for business writing assessment, based on 14 rubrics that integrate EFL teacher assessment frameworks and identify expected performance against various criteria (including language, task fulfillment, content knowledge, register, format, and cohesion...

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Main Authors: Daniil Dmitrievich Zafievsky, Nadezhda Stanislavona Lagutina, Oksana Andreyevna Melnikova, Anatoliy Yurievich Poletaev
Format: Article
Language:English
Published: Yaroslavl State University 2022-12-01
Series:Моделирование и анализ информационных систем
Subjects:
Online Access:https://www.mais-journal.ru/jour/article/view/1751
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author Daniil Dmitrievich Zafievsky
Nadezhda Stanislavona Lagutina
Oksana Andreyevna Melnikova
Anatoliy Yurievich Poletaev
author_facet Daniil Dmitrievich Zafievsky
Nadezhda Stanislavona Lagutina
Oksana Andreyevna Melnikova
Anatoliy Yurievich Poletaev
author_sort Daniil Dmitrievich Zafievsky
collection DOAJ
description This study is aimed at building an automated model for business writing assessment, based on 14 rubrics that integrate EFL teacher assessment frameworks and identify expected performance against various criteria (including language, task fulfillment, content knowledge, register, format, and cohesion). We developed algorithms for determining the corresponding numerical features using methods and tools for automatic text analysis. The algorithms are based on a syntactic analysis with the use of dictionaries. The model performance was subsequently evaluated on a corpus of 20 teacher-assessed business letters. Heat maps and UMAP results represent comparison between teachers’ and automated score reports. Results showed no significant discrepancies between teachers’ and automated score reports, yet detected bias in teachers’ reports. Findings suggest that the developed model has proved to be an efficient tool for natural language processing with high interpretability of the results, the roadmap for further improvement and a valid and unbiased alternative to teachers’ assessment. The results may lay the groundwork for developing an automatic students’ language profile. Although the model was specifically designed for business letter assessment, it can be easily adapted for assessing other writing tasks, e.g. by replacing dictionaries.
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institution DOAJ
issn 1818-1015
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language English
publishDate 2022-12-01
publisher Yaroslavl State University
record_format Article
series Моделирование и анализ информационных систем
spelling doaj-art-4db076bc41ea42dfb1a7b2ad3b17de102025-08-20T03:22:03ZengYaroslavl State UniversityМоделирование и анализ информационных систем1818-10152313-54172022-12-0129434836510.18255/1818-1015-2022-4-348-3651356A Model for Automated Business Writing AssessmentDaniil Dmitrievich Zafievsky0Nadezhda Stanislavona Lagutina1Oksana Andreyevna Melnikova2Anatoliy Yurievich Poletaev3P. G. Demidov Yaroslavl State UniversityP. G. Demidov Yaroslavl State UniversityP. G. Demidov Yaroslavl State UniversityP. G. Demidov Yaroslavl State UniversityThis study is aimed at building an automated model for business writing assessment, based on 14 rubrics that integrate EFL teacher assessment frameworks and identify expected performance against various criteria (including language, task fulfillment, content knowledge, register, format, and cohesion). We developed algorithms for determining the corresponding numerical features using methods and tools for automatic text analysis. The algorithms are based on a syntactic analysis with the use of dictionaries. The model performance was subsequently evaluated on a corpus of 20 teacher-assessed business letters. Heat maps and UMAP results represent comparison between teachers’ and automated score reports. Results showed no significant discrepancies between teachers’ and automated score reports, yet detected bias in teachers’ reports. Findings suggest that the developed model has proved to be an efficient tool for natural language processing with high interpretability of the results, the roadmap for further improvement and a valid and unbiased alternative to teachers’ assessment. The results may lay the groundwork for developing an automatic students’ language profile. Although the model was specifically designed for business letter assessment, it can be easily adapted for assessing other writing tasks, e.g. by replacing dictionaries.https://www.mais-journal.ru/jour/article/view/1751natural language processingtext featuresautomated essay scoringbusiness letter
spellingShingle Daniil Dmitrievich Zafievsky
Nadezhda Stanislavona Lagutina
Oksana Andreyevna Melnikova
Anatoliy Yurievich Poletaev
A Model for Automated Business Writing Assessment
Моделирование и анализ информационных систем
natural language processing
text features
automated essay scoring
business letter
title A Model for Automated Business Writing Assessment
title_full A Model for Automated Business Writing Assessment
title_fullStr A Model for Automated Business Writing Assessment
title_full_unstemmed A Model for Automated Business Writing Assessment
title_short A Model for Automated Business Writing Assessment
title_sort model for automated business writing assessment
topic natural language processing
text features
automated essay scoring
business letter
url https://www.mais-journal.ru/jour/article/view/1751
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