The factors influencing user loyalty in virtual green games: An empirical study based on ant forest

As companies ramp up investments in environmental protection, green virtual games such as Ant Forest have gained prominence, making sustained user engagement a critical challenge. This study investigates the factors driving user loyalty in green virtual games by extending the Technology Acceptance M...

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Main Authors: Haodong Wu, Yinying Tao, Manshu Huang
Format: Article
Language:English
Published: Elsevier 2025-12-01
Series:Sustainable Futures
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666188825005738
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author Haodong Wu
Yinying Tao
Manshu Huang
author_facet Haodong Wu
Yinying Tao
Manshu Huang
author_sort Haodong Wu
collection DOAJ
description As companies ramp up investments in environmental protection, green virtual games such as Ant Forest have gained prominence, making sustained user engagement a critical challenge. This study investigates the factors driving user loyalty in green virtual games by extending the Technology Acceptance Model (TAM) and applying it to Ant Forest. This study extend the TAM framework by integrating corporate social responsibility (CSR), corporate credibility (CC), and corporate image (CI) with achievement (ACH) and social interaction (SI) motivations, to examine how perceived ease of use (PEOU) and perceived usefulness (PU) influence user loyalty. Structural equation modeling analysis of 422 valid responses reveals that all examined constructs—including corporate factors (CSR, CC, CI), user motivations (ACH, SI), and technology acceptance factors (PU, PEOU)—significantly and positively affect user loyalty, with corporate credibility (CC) demonstrating the strongest predictive effect. This study uncovers the intrinsic relationships among CSR, CC, and CI, emphasizing the value of green virtual games in guiding user behavior toward sustainability. It provides a proactive approach for businesses to engage in environmental protection and demonstrates the potential of these games to lead society toward a greener, more sustainable future.
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spelling doaj-art-4d0605178d334848b6f2957d8df4afbe2025-08-20T02:39:59ZengElsevierSustainable Futures2666-18882025-12-011010100910.1016/j.sftr.2025.101009The factors influencing user loyalty in virtual green games: An empirical study based on ant forestHaodong Wu0Yinying Tao1Manshu Huang2School of Design, Jiangnan University, No. 1800 Lihu Avenue, Binhu District, Wuxi City, Jiangsu Province, PR ChinaSchool of Design and Fashion, Zhejiang University of Science and Technology, No.318 Liuhe Road Xihu District, Hangzhou, Zhejiang, PR China; College of Architecture and Urban Planning, Tongji University, 1239 Siping Road, Yangpu District, Shanghai, PR ChinaSchool of Art, Zhejiang Shuren University, No. 8 Shuren Road, Gongshu District, Hangzhou, Zhejiang, PR China; Corresponding author.As companies ramp up investments in environmental protection, green virtual games such as Ant Forest have gained prominence, making sustained user engagement a critical challenge. This study investigates the factors driving user loyalty in green virtual games by extending the Technology Acceptance Model (TAM) and applying it to Ant Forest. This study extend the TAM framework by integrating corporate social responsibility (CSR), corporate credibility (CC), and corporate image (CI) with achievement (ACH) and social interaction (SI) motivations, to examine how perceived ease of use (PEOU) and perceived usefulness (PU) influence user loyalty. Structural equation modeling analysis of 422 valid responses reveals that all examined constructs—including corporate factors (CSR, CC, CI), user motivations (ACH, SI), and technology acceptance factors (PU, PEOU)—significantly and positively affect user loyalty, with corporate credibility (CC) demonstrating the strongest predictive effect. This study uncovers the intrinsic relationships among CSR, CC, and CI, emphasizing the value of green virtual games in guiding user behavior toward sustainability. It provides a proactive approach for businesses to engage in environmental protection and demonstrates the potential of these games to lead society toward a greener, more sustainable future.http://www.sciencedirect.com/science/article/pii/S2666188825005738Technology acceptance modelUser loyaltyAnt forestCorporate credibilityCorporate ImageGame Motivation
spellingShingle Haodong Wu
Yinying Tao
Manshu Huang
The factors influencing user loyalty in virtual green games: An empirical study based on ant forest
Sustainable Futures
Technology acceptance model
User loyalty
Ant forest
Corporate credibility
Corporate Image
Game Motivation
title The factors influencing user loyalty in virtual green games: An empirical study based on ant forest
title_full The factors influencing user loyalty in virtual green games: An empirical study based on ant forest
title_fullStr The factors influencing user loyalty in virtual green games: An empirical study based on ant forest
title_full_unstemmed The factors influencing user loyalty in virtual green games: An empirical study based on ant forest
title_short The factors influencing user loyalty in virtual green games: An empirical study based on ant forest
title_sort factors influencing user loyalty in virtual green games an empirical study based on ant forest
topic Technology acceptance model
User loyalty
Ant forest
Corporate credibility
Corporate Image
Game Motivation
url http://www.sciencedirect.com/science/article/pii/S2666188825005738
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