Adapting to an Unconventional Use of a Chat Environment in Workplace Training

This article investigates how a digital chat tool is used during a face-to-face workshop where it is projected on a screen for everyone to see. Importantly, the chat is not used as an interactional tool but rather, in an unconventional way, as an archive for photographs the participants have taken...

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Main Authors: Piia Mikkola, Esa Lehtinen, Riikka Nissi
Format: Article
Language:English
Published: University of Copenhagen 2024-12-01
Series:Social Interaction
Subjects:
Online Access:https://tidsskrift.dk/socialinteraction/article/view/144223
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author Piia Mikkola
Esa Lehtinen
Riikka Nissi
author_facet Piia Mikkola
Esa Lehtinen
Riikka Nissi
author_sort Piia Mikkola
collection DOAJ
description This article investigates how a digital chat tool is used during a face-to-face workshop where it is projected on a screen for everyone to see. Importantly, the chat is not used as an interactional tool but rather, in an unconventional way, as an archive for photographs the participants have taken for a workshop task. Thus, in order to discuss the photographs, the facilitator using the computer needs to navigate in the digital space with the help of the photographer to find each photograph. Drawing on multimodal conversation analysis and the concept of affordance, we show how the participants, during the course of the workshop, adapt to the task-relevant affordances and learn to conduct the navigation in an increasingly collaborative fashion.
format Article
id doaj-art-4c90c25c77494d708d2a32d4571ba05e
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publisher University of Copenhagen
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spelling doaj-art-4c90c25c77494d708d2a32d4571ba05e2025-08-20T02:19:27ZengUniversity of CopenhagenSocial Interaction2446-36202024-12-017410.7146/si.v7i4.144223Adapting to an Unconventional Use of a Chat Environment in Workplace TrainingPiia Mikkola0Esa Lehtinen1Riikka Nissi2University of JyväskyläJyväskylä UniversityUniversity of Jyväskylä This article investigates how a digital chat tool is used during a face-to-face workshop where it is projected on a screen for everyone to see. Importantly, the chat is not used as an interactional tool but rather, in an unconventional way, as an archive for photographs the participants have taken for a workshop task. Thus, in order to discuss the photographs, the facilitator using the computer needs to navigate in the digital space with the help of the photographer to find each photograph. Drawing on multimodal conversation analysis and the concept of affordance, we show how the participants, during the course of the workshop, adapt to the task-relevant affordances and learn to conduct the navigation in an increasingly collaborative fashion. https://tidsskrift.dk/socialinteraction/article/view/144223digital navigationadaptationaffordancesworkshopmultimodal conversation analysis
spellingShingle Piia Mikkola
Esa Lehtinen
Riikka Nissi
Adapting to an Unconventional Use of a Chat Environment in Workplace Training
Social Interaction
digital navigation
adaptation
affordances
workshop
multimodal conversation analysis
title Adapting to an Unconventional Use of a Chat Environment in Workplace Training
title_full Adapting to an Unconventional Use of a Chat Environment in Workplace Training
title_fullStr Adapting to an Unconventional Use of a Chat Environment in Workplace Training
title_full_unstemmed Adapting to an Unconventional Use of a Chat Environment in Workplace Training
title_short Adapting to an Unconventional Use of a Chat Environment in Workplace Training
title_sort adapting to an unconventional use of a chat environment in workplace training
topic digital navigation
adaptation
affordances
workshop
multimodal conversation analysis
url https://tidsskrift.dk/socialinteraction/article/view/144223
work_keys_str_mv AT piiamikkola adaptingtoanunconventionaluseofachatenvironmentinworkplacetraining
AT esalehtinen adaptingtoanunconventionaluseofachatenvironmentinworkplacetraining
AT riikkanissi adaptingtoanunconventionaluseofachatenvironmentinworkplacetraining