Consumer Inertia, the New Economy and EU Competition Law

Services and goods in the new economy, such as social media platforms and applications, are often offered to end-consumers for “free”. This may cause problems for the application of traditional antitrust doctrines, such as tying or other forms of leveraging, which normally have been applied to prod...

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Main Author: Vladimir Bastidas Venegas
Format: Article
Language:English
Published: Universidade Católica Editora 2018-04-01
Series:Market and Competition Law Review
Subjects:
Online Access:https://revistas.ucp.pt/index.php/mclawreview/article/view/332
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author Vladimir Bastidas Venegas
author_facet Vladimir Bastidas Venegas
author_sort Vladimir Bastidas Venegas
collection DOAJ
description Services and goods in the new economy, such as social media platforms and applications, are often offered to end-consumers for “free”. This may cause problems for the application of traditional antitrust doctrines, such as tying or other forms of leveraging, which normally have been applied to products and services offered at a price. As illustrated by the Microsoft I decision (Windows Media Player), it is not self-evident that the bundling of an application with an operating system results in coercion, the pressure to consume the “tied” product, if consumers have a de facto possibility to download competing products for free. Moreover, the availability of competing products for free may also affect the long-term effects in the market, as both the existing customer base and new customers may easily shift their consumption, which decreases potential “lock-in” effects. This propensity and capability of customers to choose products or services other than the predefined “default” option, e.g. by being included in a bundle, was also relevant in the recent Google decision (Shopping), which concerned the company’s preferential placement of its own advertising messages in internet searches. In both Microsoft I and the Google decision, it was found that consumers were unable to choose products and services other than the default option, so-called consumer inertia. Consumer inertia has been explained both by the traditional law and economics literature and behavioural economics with switching costs, information costs and the status quo bias. Accordingly, this article explores the concept of consumer inertia in the light of the law and economics literature, in particular behavioural economics, to determine the factors which are relevant for establishing the presence of consumer inertia in individual antitrust cases concerning the new economy. Moreover, the article evaluates to what extent the use of consumer inertia in cases from the Union courts and the Commission is consistent with economic theory.
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spelling doaj-art-4c0bc537062e484580fcd153a04ac2bb2025-01-02T23:23:37ZengUniversidade Católica EditoraMarket and Competition Law Review2184-00082018-04-012110.7559/mclawreview.2018.332Consumer Inertia, the New Economy and EU Competition LawVladimir Bastidas Venegas0Uppsala University, Uppsala, Sweden Services and goods in the new economy, such as social media platforms and applications, are often offered to end-consumers for “free”. This may cause problems for the application of traditional antitrust doctrines, such as tying or other forms of leveraging, which normally have been applied to products and services offered at a price. As illustrated by the Microsoft I decision (Windows Media Player), it is not self-evident that the bundling of an application with an operating system results in coercion, the pressure to consume the “tied” product, if consumers have a de facto possibility to download competing products for free. Moreover, the availability of competing products for free may also affect the long-term effects in the market, as both the existing customer base and new customers may easily shift their consumption, which decreases potential “lock-in” effects. This propensity and capability of customers to choose products or services other than the predefined “default” option, e.g. by being included in a bundle, was also relevant in the recent Google decision (Shopping), which concerned the company’s preferential placement of its own advertising messages in internet searches. In both Microsoft I and the Google decision, it was found that consumers were unable to choose products and services other than the default option, so-called consumer inertia. Consumer inertia has been explained both by the traditional law and economics literature and behavioural economics with switching costs, information costs and the status quo bias. Accordingly, this article explores the concept of consumer inertia in the light of the law and economics literature, in particular behavioural economics, to determine the factors which are relevant for establishing the presence of consumer inertia in individual antitrust cases concerning the new economy. Moreover, the article evaluates to what extent the use of consumer inertia in cases from the Union courts and the Commission is consistent with economic theory. https://revistas.ucp.pt/index.php/mclawreview/article/view/332Consumer inertiaBehavioural economicsNew economyTying
spellingShingle Vladimir Bastidas Venegas
Consumer Inertia, the New Economy and EU Competition Law
Market and Competition Law Review
Consumer inertia
Behavioural economics
New economy
Tying
title Consumer Inertia, the New Economy and EU Competition Law
title_full Consumer Inertia, the New Economy and EU Competition Law
title_fullStr Consumer Inertia, the New Economy and EU Competition Law
title_full_unstemmed Consumer Inertia, the New Economy and EU Competition Law
title_short Consumer Inertia, the New Economy and EU Competition Law
title_sort consumer inertia the new economy and eu competition law
topic Consumer inertia
Behavioural economics
New economy
Tying
url https://revistas.ucp.pt/index.php/mclawreview/article/view/332
work_keys_str_mv AT vladimirbastidasvenegas consumerinertiatheneweconomyandeucompetitionlaw