USE OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN CHINESE SMALL AND MEDIUM ENTERPRISES (SMES)
Major organizations are maturing and have extensively used Enterprise Resource Planning (ERP) System systems. However, due to intense rivalry, China's small and medium enterprises (SMEs) have not yet implemented ERP systems. Therefore, the study aimed to test a model for the use of ERP System...
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| Format: | Article |
| Language: | English |
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Regional Association for Security and crisis management, Belgrade, Serbia
2024-06-01
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| Series: | Operational Research in Engineering Sciences: Theory and Applications |
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| Online Access: | https://oresta.org/menu-script/index.php/oresta/article/view/763 |
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| author | Qing Ren Saichon Pinmanee Singha Chaveesuk |
| author_facet | Qing Ren Saichon Pinmanee Singha Chaveesuk |
| author_sort | Qing Ren |
| collection | DOAJ |
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Major organizations are maturing and have extensively used Enterprise Resource Planning (ERP) System systems. However, due to intense rivalry, China's small and medium enterprises (SMEs) have not yet implemented ERP systems. Therefore, the study aimed to test a model for the use of ERP System in Chinese SMEs. Using cross-sectional research design and purposive sampling technique data were collected from 660 Chinese SMEs ERP users. The SEM analysis results show that organizational, environmental, and service quality factors have a positive and significant impact on ERP usage in Chinese SMEs, while system and information quality also positively influence both ERP usage and user satisfaction. Task-technology fit, driven by task characteristics, has a positive effect on ERP usage, and human self-efficacy contributes positively to both ERP usage and user satisfaction. Additionally, ERP usage and user satisfaction both have a positive and significant impact on SME performance. These findings suggested that SMEs in China should focus on the enhancement of ERP-related factors to increase ERP adoption. Additionally, improving system and information quality, alongside fostering user confidence, can significantly enhance both ERP usage and performance.
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| format | Article |
| id | doaj-art-4be712a43a874bdab01852f471778cd7 |
| institution | DOAJ |
| issn | 2620-1607 2620-1747 |
| language | English |
| publishDate | 2024-06-01 |
| publisher | Regional Association for Security and crisis management, Belgrade, Serbia |
| record_format | Article |
| series | Operational Research in Engineering Sciences: Theory and Applications |
| spelling | doaj-art-4be712a43a874bdab01852f471778cd72025-08-20T02:48:43ZengRegional Association for Security and crisis management, Belgrade, SerbiaOperational Research in Engineering Sciences: Theory and Applications2620-16072620-17472024-06-0172USE OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN CHINESE SMALL AND MEDIUM ENTERPRISES (SMES)Qing Ren0Saichon Pinmanee1Singha Chaveesuk2KMITL Business School, King Mongkut's Institute of Technology Ladkrabang, Lat Krabang, Bangkok 10520, Thailand.KMITL Business School, King Mongkut's Institute of Technology Ladkrabang, Lat Krabang, Bangkok 10520, Thailand.KMITL Business School, King Mongkut's Institute of Technology Ladkrabang, Lat Krabang, Bangkok 10520, Thailand. Major organizations are maturing and have extensively used Enterprise Resource Planning (ERP) System systems. However, due to intense rivalry, China's small and medium enterprises (SMEs) have not yet implemented ERP systems. Therefore, the study aimed to test a model for the use of ERP System in Chinese SMEs. Using cross-sectional research design and purposive sampling technique data were collected from 660 Chinese SMEs ERP users. The SEM analysis results show that organizational, environmental, and service quality factors have a positive and significant impact on ERP usage in Chinese SMEs, while system and information quality also positively influence both ERP usage and user satisfaction. Task-technology fit, driven by task characteristics, has a positive effect on ERP usage, and human self-efficacy contributes positively to both ERP usage and user satisfaction. Additionally, ERP usage and user satisfaction both have a positive and significant impact on SME performance. These findings suggested that SMEs in China should focus on the enhancement of ERP-related factors to increase ERP adoption. Additionally, improving system and information quality, alongside fostering user confidence, can significantly enhance both ERP usage and performance. https://oresta.org/menu-script/index.php/oresta/article/view/763Enterprise resource planning (ERP)TOE modelD&M IS modelTask-Technology Fit theoryHuman self-efficacy |
| spellingShingle | Qing Ren Saichon Pinmanee Singha Chaveesuk USE OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN CHINESE SMALL AND MEDIUM ENTERPRISES (SMES) Operational Research in Engineering Sciences: Theory and Applications Enterprise resource planning (ERP) TOE model D&M IS model Task-Technology Fit theory Human self-efficacy |
| title | USE OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN CHINESE SMALL AND MEDIUM ENTERPRISES (SMES) |
| title_full | USE OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN CHINESE SMALL AND MEDIUM ENTERPRISES (SMES) |
| title_fullStr | USE OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN CHINESE SMALL AND MEDIUM ENTERPRISES (SMES) |
| title_full_unstemmed | USE OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN CHINESE SMALL AND MEDIUM ENTERPRISES (SMES) |
| title_short | USE OF ENTERPRISE RESOURCE PLANNING (ERP) SYSTEM IN CHINESE SMALL AND MEDIUM ENTERPRISES (SMES) |
| title_sort | use of enterprise resource planning erp system in chinese small and medium enterprises smes |
| topic | Enterprise resource planning (ERP) TOE model D&M IS model Task-Technology Fit theory Human self-efficacy |
| url | https://oresta.org/menu-script/index.php/oresta/article/view/763 |
| work_keys_str_mv | AT qingren useofenterpriseresourceplanningerpsysteminchinesesmallandmediumenterprisessmes AT saichonpinmanee useofenterpriseresourceplanningerpsysteminchinesesmallandmediumenterprisessmes AT singhachaveesuk useofenterpriseresourceplanningerpsysteminchinesesmallandmediumenterprisessmes |