Silo mentality in teams: emergence, repercussions and recommended options for change

Purpose – This article summarizes practitioner observations on three research questions. First, the factors that lead to the emergence and persistence of such teams. Second, the repercussions of siloed teams. And third, practical suggestions and recommendations that practitioners can employ to preve...

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Main Authors: Debora Jeske, Deborah Olson
Format: Article
Language:English
Published: Emerald Publishing 2025-04-01
Series:Journal of Work-Applied Management
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/JWAM-07-2023-0064/full/pdf
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author Debora Jeske
Deborah Olson
author_facet Debora Jeske
Deborah Olson
author_sort Debora Jeske
collection DOAJ
description Purpose – This article summarizes practitioner observations on three research questions. First, the factors that lead to the emergence and persistence of such teams. Second, the repercussions of siloed teams. And third, practical suggestions and recommendations that practitioners can employ to prevent silo formation or address existing silos. This article thus complements recent academic work that has previously explored the formation of silos. Design/methodology/approach – The authors used the input of current team leads from a focus group along with their consulting experience to explore these three research questions. The team lead input and consulting expertise are integrated with academic research on silos. Findings – The emergence and persistence of silos was mostly attributed to company characteristics (size, growth and stakeholder management) as well as communication inefficiencies (lack of role clarity and ownership within teams), which in turn were impacted by situational variables (pandemic and turnover). The authors noted the effect of team composition effects, team competition and organizational changes (rapid growth and restructuring) as potential contributors to the formation and persistence of silos. The team lead experts and our consulting experiences were congruent with the literature focused on repercussions of silos, from poor information exchanges to inefficiencies, divisions and perceived isolation of teams from the organization. Solutions focused on project organization and documentation as well as the adoption of new decision-making tools and practices, and the creation of more exchange and learning opportunities. The authors added additional options to promote more visibility, appreciation, proactive monitoring within teams and organizational identification initiatives. Originality/value – The current article adds a pragmatic perspective to silos and how organizations can address these when they become problematic and hinder performance and collaboration.
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spelling doaj-art-4ba015e77be94c82a84569596bb3b9ec2025-08-20T01:54:54ZengEmerald PublishingJournal of Work-Applied Management2205-20622205-149X2025-04-01171203310.1108/JWAM-07-2023-0064Silo mentality in teams: emergence, repercussions and recommended options for changeDebora Jeske0Deborah Olson1School of Applied Psychology, University College Cork, Cork, IrelandDepartment of Psychology, California State University, San Bernardino, California, USAPurpose – This article summarizes practitioner observations on three research questions. First, the factors that lead to the emergence and persistence of such teams. Second, the repercussions of siloed teams. And third, practical suggestions and recommendations that practitioners can employ to prevent silo formation or address existing silos. This article thus complements recent academic work that has previously explored the formation of silos. Design/methodology/approach – The authors used the input of current team leads from a focus group along with their consulting experience to explore these three research questions. The team lead input and consulting expertise are integrated with academic research on silos. Findings – The emergence and persistence of silos was mostly attributed to company characteristics (size, growth and stakeholder management) as well as communication inefficiencies (lack of role clarity and ownership within teams), which in turn were impacted by situational variables (pandemic and turnover). The authors noted the effect of team composition effects, team competition and organizational changes (rapid growth and restructuring) as potential contributors to the formation and persistence of silos. The team lead experts and our consulting experiences were congruent with the literature focused on repercussions of silos, from poor information exchanges to inefficiencies, divisions and perceived isolation of teams from the organization. Solutions focused on project organization and documentation as well as the adoption of new decision-making tools and practices, and the creation of more exchange and learning opportunities. The authors added additional options to promote more visibility, appreciation, proactive monitoring within teams and organizational identification initiatives. Originality/value – The current article adds a pragmatic perspective to silos and how organizations can address these when they become problematic and hinder performance and collaboration.https://www.emerald.com/insight/content/doi/10.1108/JWAM-07-2023-0064/full/pdfCommunicationTeam compositionOrganizational development and changeSilo formationSilo mentalityTeam competition
spellingShingle Debora Jeske
Deborah Olson
Silo mentality in teams: emergence, repercussions and recommended options for change
Journal of Work-Applied Management
Communication
Team composition
Organizational development and change
Silo formation
Silo mentality
Team competition
title Silo mentality in teams: emergence, repercussions and recommended options for change
title_full Silo mentality in teams: emergence, repercussions and recommended options for change
title_fullStr Silo mentality in teams: emergence, repercussions and recommended options for change
title_full_unstemmed Silo mentality in teams: emergence, repercussions and recommended options for change
title_short Silo mentality in teams: emergence, repercussions and recommended options for change
title_sort silo mentality in teams emergence repercussions and recommended options for change
topic Communication
Team composition
Organizational development and change
Silo formation
Silo mentality
Team competition
url https://www.emerald.com/insight/content/doi/10.1108/JWAM-07-2023-0064/full/pdf
work_keys_str_mv AT deborajeske silomentalityinteamsemergencerepercussionsandrecommendedoptionsforchange
AT deboraholson silomentalityinteamsemergencerepercussionsandrecommendedoptionsforchange