Strengthening Employee Retention in Islamic Microfinance
Human resources are an important aspect of an organization that cannot be separated from turnover problems. The high turnover rate remains a serious problem that organizations must minimize. One of the factors that can cause high turnover rates is the employee workload. Despite this, some factors c...
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| Format: | Article |
| Language: | Arabic |
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Institut Agama Islam Negeri Ponorogo
2025-05-01
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| Series: | Invest Journal of Sharia & Economic Law |
| Subjects: | |
| Online Access: | https://jurnal.iainponorogo.ac.id/index.php/invest/article/view/10270 |
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| author | Laila Khoirunisa Muhammad Zakiy Purbo Jadmiko Ardian Samsuddin |
| author_facet | Laila Khoirunisa Muhammad Zakiy Purbo Jadmiko Ardian Samsuddin |
| author_sort | Laila Khoirunisa |
| collection | DOAJ |
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Human resources are an important aspect of an organization that cannot be separated from turnover problems. The high turnover rate remains a serious problem that organizations must minimize. One of the factors that can cause high turnover rates is the employee workload. Despite this, some factors can be highlighted to reduce turnover rates due to high workload, namely, perceived organizational support (POS) and continuance commitment. This study aimed to determine the effect of workload on turnover intention, with perceived organizational support (POS) and continuance commitment as moderating variables. This study used a quantitative method. Data were collected using questionnaires distributed to employees of BMT BIF Yogyakarta. The research respondents were 75 people collected using a saturated sampling method. Data analysis in this study used Structural Equation Modeling (SEM) in the Smart PLS 3.2.9 application. The results of the study show that there is an influence between workload and turnover intention. In addition, the perceived organizational support variable can also moderate the effect of workload on turnover intention, while continuance commitment cannot moderate the effect of workload on turnover intention. The managerial implications lead to the organization's role to always pay attention to the workload assigned to employees and to increase the perceived organizational support for employees so that turnover intention can be minimized.
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| format | Article |
| id | doaj-art-4b736a587af840ef9e761bb9846af22a |
| institution | OA Journals |
| issn | 2776-4982 2776-4354 |
| language | Arabic |
| publishDate | 2025-05-01 |
| publisher | Institut Agama Islam Negeri Ponorogo |
| record_format | Article |
| series | Invest Journal of Sharia & Economic Law |
| spelling | doaj-art-4b736a587af840ef9e761bb9846af22a2025-08-20T02:08:12ZaraInstitut Agama Islam Negeri PonorogoInvest Journal of Sharia & Economic Law2776-49822776-43542025-05-015110.21154/invest.v5i1.10270Strengthening Employee Retention in Islamic MicrofinanceLaila Khoirunisa0https://orcid.org/0009-0000-3053-8459Muhammad Zakiy1https://orcid.org/0000-0002-6085-6957Purbo Jadmiko2https://orcid.org/0000-0002-5417-1548Ardian Samsuddin3https://orcid.org/0009-0009-1275-1104Universitas Muhammadiyah YogyakartaUniversitas Muhammadiyah YogyakartaUniversitas Bung HattaUniversitas Muhammadiyah Yogyakarta Human resources are an important aspect of an organization that cannot be separated from turnover problems. The high turnover rate remains a serious problem that organizations must minimize. One of the factors that can cause high turnover rates is the employee workload. Despite this, some factors can be highlighted to reduce turnover rates due to high workload, namely, perceived organizational support (POS) and continuance commitment. This study aimed to determine the effect of workload on turnover intention, with perceived organizational support (POS) and continuance commitment as moderating variables. This study used a quantitative method. Data were collected using questionnaires distributed to employees of BMT BIF Yogyakarta. The research respondents were 75 people collected using a saturated sampling method. Data analysis in this study used Structural Equation Modeling (SEM) in the Smart PLS 3.2.9 application. The results of the study show that there is an influence between workload and turnover intention. In addition, the perceived organizational support variable can also moderate the effect of workload on turnover intention, while continuance commitment cannot moderate the effect of workload on turnover intention. The managerial implications lead to the organization's role to always pay attention to the workload assigned to employees and to increase the perceived organizational support for employees so that turnover intention can be minimized. https://jurnal.iainponorogo.ac.id/index.php/invest/article/view/10270baitul maal wat tamwil (BMT)continuance commitmentperceived organizational support (POS)turnover intentionworkload |
| spellingShingle | Laila Khoirunisa Muhammad Zakiy Purbo Jadmiko Ardian Samsuddin Strengthening Employee Retention in Islamic Microfinance Invest Journal of Sharia & Economic Law baitul maal wat tamwil (BMT) continuance commitment perceived organizational support (POS) turnover intention workload |
| title | Strengthening Employee Retention in Islamic Microfinance |
| title_full | Strengthening Employee Retention in Islamic Microfinance |
| title_fullStr | Strengthening Employee Retention in Islamic Microfinance |
| title_full_unstemmed | Strengthening Employee Retention in Islamic Microfinance |
| title_short | Strengthening Employee Retention in Islamic Microfinance |
| title_sort | strengthening employee retention in islamic microfinance |
| topic | baitul maal wat tamwil (BMT) continuance commitment perceived organizational support (POS) turnover intention workload |
| url | https://jurnal.iainponorogo.ac.id/index.php/invest/article/view/10270 |
| work_keys_str_mv | AT lailakhoirunisa strengtheningemployeeretentioninislamicmicrofinance AT muhammadzakiy strengtheningemployeeretentioninislamicmicrofinance AT purbojadmiko strengtheningemployeeretentioninislamicmicrofinance AT ardiansamsuddin strengtheningemployeeretentioninislamicmicrofinance |