A comparative study of total quality management in healthcare from provider and patient perspectives at Al-Mouwasat University Hospital

A comparative study of total quality management in healthcare from provider and patient perspectives at Al-Mouwasat University Hospital

Abstract The Total Quality Management (TQM) is a strategic approach that aims to improve healthcare services by enhancing operational efficiency and ensuring patient satisfaction. Despite its widespread application in developed countries, TQM’s implementation in developing nations, particularly in t...

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Bibliographic Details
Main Authors: Areej Eissa, Fatmah Al-Tarrab, Ezat Kasem, Yasser Al Zaim, Ali Hmidoush, Joudy Salloum, Jamal Ataya
Format: Article
Language:English
Published: Nature Portfolio 2025-07-01
Series:Scientific Reports
Subjects:
Total quality management
TQM
Healthcare
Patient satisfaction
Hospital performance
Online Access:https://doi.org/10.1038/s41598-025-08512-2
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