Total Quality Management – A Way to Manage Organizations Centred on Quality

Following the consolidation and maturation of quality management, the evolution of this concept has demonstrated that its most advanced form has become Total Quality Management (TQM). Total Quality Management is a way of leading quality-centred organizations, as this is the main driving force that c...

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Main Author: Vasile Dinu
Format: Article
Language:English
Published: Editura ASE 2017-11-01
Series:Amfiteatru Economic
Subjects:
Online Access:http://www.amfiteatrueconomic.ro/temp/Article_2674.pdf
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author Vasile Dinu
author_facet Vasile Dinu
author_sort Vasile Dinu
collection DOAJ
description Following the consolidation and maturation of quality management, the evolution of this concept has demonstrated that its most advanced form has become Total Quality Management (TQM). Total Quality Management is a way of leading quality-centred organizations, as this is the main driving force that can direct the organization on the way to excellence in business. At the same time, it is based on the participation of all members, pursuing the efficiency of the long-term activity, leading to the effective satisfaction of the client, as well as to the benefits for all members of organization and for society. Total Quality Management is an approach that aims to continuously improve quality and performance to meet or exceed customer expectations. This can be accomplished by integrating all the functions and performance-related processes in a company. TQM targets all the quality improvement measures used by a company, including quality design and development, control, management, continuous improvement and quality assurance. In other words, TQM considers all quality measures at all levels and compartments that involve all employees in order to obtain long-term benefits
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spelling doaj-art-49d0ab85fee64e8f83673b03dcaae5de2025-08-20T03:34:18ZengEditura ASEAmfiteatru Economic1582-91462247-91042017-11-0119Special Issue 11936938Total Quality Management – A Way to Manage Organizations Centred on QualityVasile Dinu0Bucharest University of Economic StudiesFollowing the consolidation and maturation of quality management, the evolution of this concept has demonstrated that its most advanced form has become Total Quality Management (TQM). Total Quality Management is a way of leading quality-centred organizations, as this is the main driving force that can direct the organization on the way to excellence in business. At the same time, it is based on the participation of all members, pursuing the efficiency of the long-term activity, leading to the effective satisfaction of the client, as well as to the benefits for all members of organization and for society. Total Quality Management is an approach that aims to continuously improve quality and performance to meet or exceed customer expectations. This can be accomplished by integrating all the functions and performance-related processes in a company. TQM targets all the quality improvement measures used by a company, including quality design and development, control, management, continuous improvement and quality assurance. In other words, TQM considers all quality measures at all levels and compartments that involve all employees in order to obtain long-term benefitshttp://www.amfiteatrueconomic.ro/temp/Article_2674.pdfEditorial
spellingShingle Vasile Dinu
Total Quality Management – A Way to Manage Organizations Centred on Quality
Amfiteatru Economic
Editorial
title Total Quality Management – A Way to Manage Organizations Centred on Quality
title_full Total Quality Management – A Way to Manage Organizations Centred on Quality
title_fullStr Total Quality Management – A Way to Manage Organizations Centred on Quality
title_full_unstemmed Total Quality Management – A Way to Manage Organizations Centred on Quality
title_short Total Quality Management – A Way to Manage Organizations Centred on Quality
title_sort total quality management a way to manage organizations centred on quality
topic Editorial
url http://www.amfiteatrueconomic.ro/temp/Article_2674.pdf
work_keys_str_mv AT vasiledinu totalqualitymanagementawaytomanageorganizationscentredonquality