Addressing gendered affordances of the platform economy: the case of UpWork

This study investigates UpWork affordances and their implications for female freelancers experiencing different forms of cyberviolence. Building up on a theoretical framework to situate the concept of affordances, gendered affordances and cyberviolence within a platform economy context, I use UpWork...

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Main Author: Elisabetta Stringhi
Format: Article
Language:English
Published: Alexander von Humboldt Institute for Internet and Society 2022-03-01
Series:Internet Policy Review
Subjects:
Online Access:https://policyreview.info/node/1634
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author Elisabetta Stringhi
author_facet Elisabetta Stringhi
author_sort Elisabetta Stringhi
collection DOAJ
description This study investigates UpWork affordances and their implications for female freelancers experiencing different forms of cyberviolence. Building up on a theoretical framework to situate the concept of affordances, gendered affordances and cyberviolence within a platform economy context, I use UpWork as a relevant case study to assess how online platforms that intermediate labour transactions present gendered affordances contributing to cyberviolence against women. I analysed the discussions of female users and freelancers in UpWork in line with the digital methods approach, by conducting a qualitative digital ethnographic analysis. These discussions serve as a foundation for a subsequent critical analysis of UpWork terms of service, to gain a wider understanding of how the digital platform controls information flows and models interactions between different categories of users. The findings suggest that UpWork affordances are gendered affordances, as they allow male users different conducts, as opposed to female freelancers, entrepreneurs, or users. I conclude that, while UpWork core features are allegedly neutral, they enable gendered affordances widening the gender gap in digital market transactions by facilitating the occurrence of cyber violence against women.
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spelling doaj-art-4928af169ecc4a2b8acd9255d381de782025-08-20T02:02:50ZengAlexander von Humboldt Institute for Internet and SocietyInternet Policy Review2197-67752022-03-0111110.14763/2022.1.1634Addressing gendered affordances of the platform economy: the case of UpWorkElisabetta Stringhi0University of MilanThis study investigates UpWork affordances and their implications for female freelancers experiencing different forms of cyberviolence. Building up on a theoretical framework to situate the concept of affordances, gendered affordances and cyberviolence within a platform economy context, I use UpWork as a relevant case study to assess how online platforms that intermediate labour transactions present gendered affordances contributing to cyberviolence against women. I analysed the discussions of female users and freelancers in UpWork in line with the digital methods approach, by conducting a qualitative digital ethnographic analysis. These discussions serve as a foundation for a subsequent critical analysis of UpWork terms of service, to gain a wider understanding of how the digital platform controls information flows and models interactions between different categories of users. The findings suggest that UpWork affordances are gendered affordances, as they allow male users different conducts, as opposed to female freelancers, entrepreneurs, or users. I conclude that, while UpWork core features are allegedly neutral, they enable gendered affordances widening the gender gap in digital market transactions by facilitating the occurrence of cyber violence against women.https://policyreview.info/node/1634Digital platformsWomenPlatform economygenderInequalityCybercrime
spellingShingle Elisabetta Stringhi
Addressing gendered affordances of the platform economy: the case of UpWork
Internet Policy Review
Digital platforms
Women
Platform economy
gender
Inequality
Cybercrime
title Addressing gendered affordances of the platform economy: the case of UpWork
title_full Addressing gendered affordances of the platform economy: the case of UpWork
title_fullStr Addressing gendered affordances of the platform economy: the case of UpWork
title_full_unstemmed Addressing gendered affordances of the platform economy: the case of UpWork
title_short Addressing gendered affordances of the platform economy: the case of UpWork
title_sort addressing gendered affordances of the platform economy the case of upwork
topic Digital platforms
Women
Platform economy
gender
Inequality
Cybercrime
url https://policyreview.info/node/1634
work_keys_str_mv AT elisabettastringhi addressinggenderedaffordancesoftheplatformeconomythecaseofupwork