The Use of Digital Twins to Address Smart Tourist Destinations’ Future Challenges

This research aims to conceptualise the use of the digital twins (DT) tool in tourism to address smart tourist destinations’ future challenges to enhance tourists’ experiences and residents’ quality of life through better services developed by DTs. This paper investigated the use of DT technology to...

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Main Author: Lázaro Florido-Benítez
Format: Article
Language:English
Published: MDPI AG 2024-12-01
Series:Platforms
Subjects:
Online Access:https://www.mdpi.com/2813-4176/2/4/16
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author Lázaro Florido-Benítez
author_facet Lázaro Florido-Benítez
author_sort Lázaro Florido-Benítez
collection DOAJ
description This research aims to conceptualise the use of the digital twins (DT) tool in tourism to address smart tourist destinations’ future challenges to enhance tourists’ experiences and residents’ quality of life through better services developed by DTs. This paper investigated the use of DT technology to tackle the new challenges facing smart tourist destinations (STDs) in terms of urban planning, sustainability, security, marketing, and tourism activities by using data on this topic from expert researchers and public and private organisations. Also, this research adopted a systematic review approach to analyse and illustrate the existing literature on the topic of DTs and their use for STDs, which helped us develop the DT concept in a STD context. The findings of this research reveal that DT technology is emerging as a disruptive technology tool that is being used to improve the management of STDs in terms of their efficiency, safety, sustainability, environmental protection, productivity, and energy consumption. Moreover, DT technology is a nascent tool in the tourism and marketing industries, but its versatility in relation to its capacity to analyse data and predict the behaviour of tourism and business ecosystems to address relevant issues at STDs gives it a key role in the tourism industry. Finally, a new definition of DT technology has been included in this study within a tourism and STDs context, filling the gap in this topic in the tourism industry according to some researchers’ suggestions. There are limited scientific publications about DT technology that jointly tackle the DT technology and STDs sphere. Accordingly, this manuscript defines DT technology and provides a new viewpoint of this technology that will help to initiate academic discussions on DT tourism within the context of STDs.
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spelling doaj-art-490ab50764a74fc4b1cec8dac670efb32025-08-20T02:03:32ZengMDPI AGPlatforms2813-41762024-12-012423425410.3390/platforms2040016The Use of Digital Twins to Address Smart Tourist Destinations’ Future ChallengesLázaro Florido-Benítez0Department of Economics and Business Administration, University of Málaga, 29016 Málaga, SpainThis research aims to conceptualise the use of the digital twins (DT) tool in tourism to address smart tourist destinations’ future challenges to enhance tourists’ experiences and residents’ quality of life through better services developed by DTs. This paper investigated the use of DT technology to tackle the new challenges facing smart tourist destinations (STDs) in terms of urban planning, sustainability, security, marketing, and tourism activities by using data on this topic from expert researchers and public and private organisations. Also, this research adopted a systematic review approach to analyse and illustrate the existing literature on the topic of DTs and their use for STDs, which helped us develop the DT concept in a STD context. The findings of this research reveal that DT technology is emerging as a disruptive technology tool that is being used to improve the management of STDs in terms of their efficiency, safety, sustainability, environmental protection, productivity, and energy consumption. Moreover, DT technology is a nascent tool in the tourism and marketing industries, but its versatility in relation to its capacity to analyse data and predict the behaviour of tourism and business ecosystems to address relevant issues at STDs gives it a key role in the tourism industry. Finally, a new definition of DT technology has been included in this study within a tourism and STDs context, filling the gap in this topic in the tourism industry according to some researchers’ suggestions. There are limited scientific publications about DT technology that jointly tackle the DT technology and STDs sphere. Accordingly, this manuscript defines DT technology and provides a new viewpoint of this technology that will help to initiate academic discussions on DT tourism within the context of STDs.https://www.mdpi.com/2813-4176/2/4/16digital twinssmart tourist destinationsinteroperabilitycybersecuritysustainability
spellingShingle Lázaro Florido-Benítez
The Use of Digital Twins to Address Smart Tourist Destinations’ Future Challenges
Platforms
digital twins
smart tourist destinations
interoperability
cybersecurity
sustainability
title The Use of Digital Twins to Address Smart Tourist Destinations’ Future Challenges
title_full The Use of Digital Twins to Address Smart Tourist Destinations’ Future Challenges
title_fullStr The Use of Digital Twins to Address Smart Tourist Destinations’ Future Challenges
title_full_unstemmed The Use of Digital Twins to Address Smart Tourist Destinations’ Future Challenges
title_short The Use of Digital Twins to Address Smart Tourist Destinations’ Future Challenges
title_sort use of digital twins to address smart tourist destinations future challenges
topic digital twins
smart tourist destinations
interoperability
cybersecurity
sustainability
url https://www.mdpi.com/2813-4176/2/4/16
work_keys_str_mv AT lazarofloridobenitez theuseofdigitaltwinstoaddresssmarttouristdestinationsfuturechallenges
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