Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction

This study, grounded in social exchange theory and social identity theory, aims to examine the influence of psychological contract fulfillment on turnover intention among gig workers. It employs mediated path analysis, specifically examining the mediating roles of organizational identification and j...

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Main Authors: Jiawei Yu, Roshayati Abdul Hamid
Format: Article
Language:English
Published: Elsevier 2024-11-01
Series:Acta Psychologica
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S0001691824004657
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author Jiawei Yu
Roshayati Abdul Hamid
author_facet Jiawei Yu
Roshayati Abdul Hamid
author_sort Jiawei Yu
collection DOAJ
description This study, grounded in social exchange theory and social identity theory, aims to examine the influence of psychological contract fulfillment on turnover intention among gig workers. It employs mediated path analysis, specifically examining the mediating roles of organizational identification and job satisfaction. Structural equation modeling (SEM) was utilized to assess the goodness of fit of the proposed model and to test the proposed hypotheses. In Study 1, data collected from the ride-hailing industry in China (N = 374) proved that both transactional and relational contract fulfillment negatively impacted turnover intention, with this relationship mediated by organizational identification and job satisfaction. Study 2, employing time-lagged data (N = 426) collected at two different time points from the food delivery industry in China, also confirmed the negative relationship between transactional and relational contract fulfillment and turnover intention, as well as the mediating effects of organizational identification and job satisfaction. This research advances the current understanding within the psychological contract literature by providing insights into the dynamics of psychological contracts within the context of the gig economy. The findings have significant implications for the management.
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spelling doaj-art-482d21621f6e49fcb68653678ecd8bb92025-08-20T02:37:48ZengElsevierActa Psychologica0001-69182024-11-0125110458710.1016/j.actpsy.2024.104587Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfactionJiawei Yu0Roshayati Abdul Hamid1Corresponding author.; Faculty of Economics and Management, National University of MalaysiaFaculty of Economics and Management, National University of MalaysiaThis study, grounded in social exchange theory and social identity theory, aims to examine the influence of psychological contract fulfillment on turnover intention among gig workers. It employs mediated path analysis, specifically examining the mediating roles of organizational identification and job satisfaction. Structural equation modeling (SEM) was utilized to assess the goodness of fit of the proposed model and to test the proposed hypotheses. In Study 1, data collected from the ride-hailing industry in China (N = 374) proved that both transactional and relational contract fulfillment negatively impacted turnover intention, with this relationship mediated by organizational identification and job satisfaction. Study 2, employing time-lagged data (N = 426) collected at two different time points from the food delivery industry in China, also confirmed the negative relationship between transactional and relational contract fulfillment and turnover intention, as well as the mediating effects of organizational identification and job satisfaction. This research advances the current understanding within the psychological contract literature by providing insights into the dynamics of psychological contracts within the context of the gig economy. The findings have significant implications for the management.http://www.sciencedirect.com/science/article/pii/S0001691824004657Psychological contract fulfillmentTurnover intentionOrganizational identificationJob satisfactionGig workers
spellingShingle Jiawei Yu
Roshayati Abdul Hamid
Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction
Acta Psychologica
Psychological contract fulfillment
Turnover intention
Organizational identification
Job satisfaction
Gig workers
title Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction
title_full Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction
title_fullStr Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction
title_full_unstemmed Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction
title_short Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction
title_sort gig workers psychological contracts and turnover intention a mediated path analysis of organizational identification and job satisfaction
topic Psychological contract fulfillment
Turnover intention
Organizational identification
Job satisfaction
Gig workers
url http://www.sciencedirect.com/science/article/pii/S0001691824004657
work_keys_str_mv AT jiaweiyu gigworkerspsychologicalcontractsandturnoverintentionamediatedpathanalysisoforganizationalidentificationandjobsatisfaction
AT roshayatiabdulhamid gigworkerspsychologicalcontractsandturnoverintentionamediatedpathanalysisoforganizationalidentificationandjobsatisfaction