Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction
This study, grounded in social exchange theory and social identity theory, aims to examine the influence of psychological contract fulfillment on turnover intention among gig workers. It employs mediated path analysis, specifically examining the mediating roles of organizational identification and j...
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| Format: | Article |
| Language: | English |
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Elsevier
2024-11-01
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| Series: | Acta Psychologica |
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| Online Access: | http://www.sciencedirect.com/science/article/pii/S0001691824004657 |
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| author | Jiawei Yu Roshayati Abdul Hamid |
| author_facet | Jiawei Yu Roshayati Abdul Hamid |
| author_sort | Jiawei Yu |
| collection | DOAJ |
| description | This study, grounded in social exchange theory and social identity theory, aims to examine the influence of psychological contract fulfillment on turnover intention among gig workers. It employs mediated path analysis, specifically examining the mediating roles of organizational identification and job satisfaction. Structural equation modeling (SEM) was utilized to assess the goodness of fit of the proposed model and to test the proposed hypotheses. In Study 1, data collected from the ride-hailing industry in China (N = 374) proved that both transactional and relational contract fulfillment negatively impacted turnover intention, with this relationship mediated by organizational identification and job satisfaction. Study 2, employing time-lagged data (N = 426) collected at two different time points from the food delivery industry in China, also confirmed the negative relationship between transactional and relational contract fulfillment and turnover intention, as well as the mediating effects of organizational identification and job satisfaction. This research advances the current understanding within the psychological contract literature by providing insights into the dynamics of psychological contracts within the context of the gig economy. The findings have significant implications for the management. |
| format | Article |
| id | doaj-art-482d21621f6e49fcb68653678ecd8bb9 |
| institution | OA Journals |
| issn | 0001-6918 |
| language | English |
| publishDate | 2024-11-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Acta Psychologica |
| spelling | doaj-art-482d21621f6e49fcb68653678ecd8bb92025-08-20T02:37:48ZengElsevierActa Psychologica0001-69182024-11-0125110458710.1016/j.actpsy.2024.104587Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfactionJiawei Yu0Roshayati Abdul Hamid1Corresponding author.; Faculty of Economics and Management, National University of MalaysiaFaculty of Economics and Management, National University of MalaysiaThis study, grounded in social exchange theory and social identity theory, aims to examine the influence of psychological contract fulfillment on turnover intention among gig workers. It employs mediated path analysis, specifically examining the mediating roles of organizational identification and job satisfaction. Structural equation modeling (SEM) was utilized to assess the goodness of fit of the proposed model and to test the proposed hypotheses. In Study 1, data collected from the ride-hailing industry in China (N = 374) proved that both transactional and relational contract fulfillment negatively impacted turnover intention, with this relationship mediated by organizational identification and job satisfaction. Study 2, employing time-lagged data (N = 426) collected at two different time points from the food delivery industry in China, also confirmed the negative relationship between transactional and relational contract fulfillment and turnover intention, as well as the mediating effects of organizational identification and job satisfaction. This research advances the current understanding within the psychological contract literature by providing insights into the dynamics of psychological contracts within the context of the gig economy. The findings have significant implications for the management.http://www.sciencedirect.com/science/article/pii/S0001691824004657Psychological contract fulfillmentTurnover intentionOrganizational identificationJob satisfactionGig workers |
| spellingShingle | Jiawei Yu Roshayati Abdul Hamid Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction Acta Psychologica Psychological contract fulfillment Turnover intention Organizational identification Job satisfaction Gig workers |
| title | Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction |
| title_full | Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction |
| title_fullStr | Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction |
| title_full_unstemmed | Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction |
| title_short | Gig workers' psychological contracts and turnover intention: A mediated path analysis of organizational identification and job satisfaction |
| title_sort | gig workers psychological contracts and turnover intention a mediated path analysis of organizational identification and job satisfaction |
| topic | Psychological contract fulfillment Turnover intention Organizational identification Job satisfaction Gig workers |
| url | http://www.sciencedirect.com/science/article/pii/S0001691824004657 |
| work_keys_str_mv | AT jiaweiyu gigworkerspsychologicalcontractsandturnoverintentionamediatedpathanalysisoforganizationalidentificationandjobsatisfaction AT roshayatiabdulhamid gigworkerspsychologicalcontractsandturnoverintentionamediatedpathanalysisoforganizationalidentificationandjobsatisfaction |