The Influence of Examination, Online Registration and Price 
 on Health Services in Hospitals from the Perspective of Don Ihde's Postphenomenology

<div>This study adopts a postphenomenological approach based on Don Ihde's thinking to explore the influence&nbsp;<span style="font-size: 1rem;">of outpatient check-ups, online registration, and price on healthcare in hospitals. With a focus on the&nbsp;</span&g...

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Bibliographic Details
Main Author: Elizabeth Nurmiyati Tamatjita
Format: Article
Language:English
Published: UGM Digital Press 2025-08-01
Series:Digital Press Social Sciences and Humanities
Online Access:https://digitalpress.ugm.ac.id/article/480
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Summary:<div>This study adopts a postphenomenological approach based on Don Ihde's thinking to explore the influence&nbsp;<span style="font-size: 1rem;">of outpatient check-ups, online registration, and price on healthcare in hospitals. With a focus on the&nbsp;</span><span style="font-size: 1rem;">interaction between technology and patient experience, this study identifies how online registration&nbsp;</span><span style="font-size: 1rem;">facilitates accessibility and efficiency in healthcare, and how outpatient check-ups contribute to positive&nbsp;</span><span style="font-size: 1rem;">patient experiences. In addition, price analyses showed an important role in building trust and&nbsp;</span><span style="font-size: 1rem;">transparency. The results indicate that these three factors interact with each other to form a positive value&nbsp;</span><span style="font-size: 1rem;">for patients, increasing satisfaction and hospital reputation. These findings highlight the importance of&nbsp;</span><span style="font-size: 1rem;">considering a phenomenological perspective in designing healthcare services that are responsive to patient&nbsp;</span><span style="font-size: 1rem;">needs. Thus, through this approach, Ihde provides a deep insight into how technology plays a role in&nbsp;</span><span style="font-size: 1rem;">everyday life and in the broader context of healthcare through four keys namely: Mediation, Empirical&nbsp;</span><span style="font-size: 1rem;">Approach, Multiple Relations, Intersubjectivity, and Ontological Shift. The discourse of philosophy of&nbsp;</span><span style="font-size: 1rem;">science and knowledge through technology becomes Don Ihde's instrument in understanding the meaning&nbsp;</span><span style="font-size: 1rem;">of life, existence and digital human experience. Through the implementation of Ihde's hermeneutics, it is&nbsp;</span><span style="font-size: 1rem;">conveyed that it is necessary to understand human interaction with technology which is a technological&nbsp;</span><span style="font-size: 1rem;">construction of instruments</span></div>
ISSN:2654-9433