Mediating Role of Information Flow in Enhancing Nursing Service Quality and Patient Satisfaction

Mediating Role of Information Flow in Enhancing Nursing Service Quality and Patient Satisfaction

Patient satisfaction is a key factor in the success of hospitals worldwide, making it an important focus for contemporary research. This study aims to examine the impact of service quality, employee satisfaction, and the organizational environment on patient satisfaction in Chinese hospitals. Additi...

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Bibliographic Details
Main Authors: Ying Huang, Dhakir Abbas Ali, Shuangshuang Wang, Rongmei Zhang
Format: Article
Language:English
Published: Ital Publication 2025-02-01
Series:Emerging Science Journal
Subjects:
services quality
employee satisfaction
information flow
firm environment
patient satisfaction
chinese hospitals.
Online Access:https://ijournalse.org/index.php/ESJ/article/view/2773
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