FACTORS INFLUENCING CUSTOMER SATISFACTION OF PAVILION RESTO IN DENPASAR

FACTORS INFLUENCING CUSTOMER SATISFACTION OF PAVILION RESTO IN DENPASAR

This research is to find out the influence of product quality, perceived service quality, and perceivedvalue on customersatisfaction. This research choose a food and beverage company asthe object named Pavilion Resto. This study uses multiple linear regression with a total 120 respondents, collecte...

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Bibliographic Details
Main Authors: Gede Dika Aditya, Agustiono Agustiono
Format: Article
Language:Indonesian
Published: Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Ciputra Surabaya 2024-04-01
Series:Jurnal Performa
Subjects:
Product Quality
Perceived Serviced Quality
Perceived Value
Customer satisfaction
Online Access:https://journal.uc.ac.id/index.php/performa/article/view/4673
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