The Ethics of Social Media: Why Content Moderation is a Moral Duty

This article defends platforms’ moral responsibility to moderate wrongful speech posted by users. Several duties together ground and shape this responsibility. First, platforms have duties to defend others from harm when they can do so at reasonable cost. Second, platforms have a moral dut...

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Main Author: Jeffrey Howard
Format: Article
Language:English
Published: Michigan Publishing Services 2024-11-01
Series:Journal of Practical Ethics
Subjects:
Online Access:https://journals.publishing.umich.edu/jpe/article/id/6195/
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author Jeffrey Howard
author_facet Jeffrey Howard
author_sort Jeffrey Howard
collection DOAJ
description This article defends platforms’ moral responsibility to moderate wrongful speech posted by users. Several duties together ground and shape this responsibility. First, platforms have duties to defend others from harm when they can do so at reasonable cost. Second, platforms have a moral duty to avoid complicity with users’ wrongfully harmful or dangerous speech. I will argue that one can be complicit in wrongs committed by others by supplying them with a space in which they will foreseeably commit them. For platforms, proactive content moderation is required to avoid such complicity. Further, platforms have an especially stringent complicity-based duty not to amplify users’ wrongful speech, thereby increasing its harm or danger. Finally, platforms have a duty not to enable new wrongs by amplifying otherwise innocuous speech that becomes wrongfully harmful only through amplification. I close by considering an objection—that content moderation by platforms constitutes an objectionable form of private censorship—explaining how it can be answered.
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spelling doaj-art-451997a699a94da98d7448e4e4e11f042025-08-20T03:36:44ZengMichigan Publishing ServicesJournal of Practical Ethics2051-655X2024-11-0111210.3998/jpe.6195The Ethics of Social Media: Why Content Moderation is a Moral DutyJeffrey Howard0https://orcid.org/0000-0002-6521-9228Department of Political Science, University College LondonThis article defends platforms’ moral responsibility to moderate wrongful speech posted by users. Several duties together ground and shape this responsibility. First, platforms have duties to defend others from harm when they can do so at reasonable cost. Second, platforms have a moral duty to avoid complicity with users’ wrongfully harmful or dangerous speech. I will argue that one can be complicit in wrongs committed by others by supplying them with a space in which they will foreseeably commit them. For platforms, proactive content moderation is required to avoid such complicity. Further, platforms have an especially stringent complicity-based duty not to amplify users’ wrongful speech, thereby increasing its harm or danger. Finally, platforms have a duty not to enable new wrongs by amplifying otherwise innocuous speech that becomes wrongfully harmful only through amplification. I close by considering an objection—that content moderation by platforms constitutes an objectionable form of private censorship—explaining how it can be answered.https://journals.publishing.umich.edu/jpe/article/id/6195/social mediacontent moderationfree speech
spellingShingle Jeffrey Howard
The Ethics of Social Media: Why Content Moderation is a Moral Duty
Journal of Practical Ethics
social media
content moderation
free speech
title The Ethics of Social Media: Why Content Moderation is a Moral Duty
title_full The Ethics of Social Media: Why Content Moderation is a Moral Duty
title_fullStr The Ethics of Social Media: Why Content Moderation is a Moral Duty
title_full_unstemmed The Ethics of Social Media: Why Content Moderation is a Moral Duty
title_short The Ethics of Social Media: Why Content Moderation is a Moral Duty
title_sort ethics of social media why content moderation is a moral duty
topic social media
content moderation
free speech
url https://journals.publishing.umich.edu/jpe/article/id/6195/
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