Rooms versus F&B: How changes in operations contribute to hotel productivity

This study investigates how different operational responses impact hotel productivity change, specifically investigating the importance of F&B operations in comparison to room operations and applying the case of the Taiwanese hotel industry, conducting 93 international tourist hotels from April...

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Main Authors: Yoo Ri Kim, Shih-Chuan Lin
Format: Article
Language:English
Published: Elsevier 2024-11-01
Series:Annals of Tourism Research Empirical Insights
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2666957924000351
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author Yoo Ri Kim
Shih-Chuan Lin
author_facet Yoo Ri Kim
Shih-Chuan Lin
author_sort Yoo Ri Kim
collection DOAJ
description This study investigates how different operational responses impact hotel productivity change, specifically investigating the importance of F&B operations in comparison to room operations and applying the case of the Taiwanese hotel industry, conducting 93 international tourist hotels from April 2012 to March 2021. Using regression discontinuity design analysis, first, the study finds a significant causal impact of COVID-19 travel restrictions on hotel operations. Second, using the control function methods, findings show that F&B operation is a more efficient strategy compared to rooms to recover hotel productivity from crises. This research provides insights into how hotels can reallocate their operational resources in response to crises and offers an alternative measure of productivity for the hotel industry.
format Article
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institution OA Journals
issn 2666-9579
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publishDate 2024-11-01
publisher Elsevier
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series Annals of Tourism Research Empirical Insights
spelling doaj-art-44474784948e43909296d4b2c19ed4052025-08-20T01:59:35ZengElsevierAnnals of Tourism Research Empirical Insights2666-95792024-11-015210015310.1016/j.annale.2024.100153Rooms versus F&B: How changes in operations contribute to hotel productivityYoo Ri Kim0Shih-Chuan Lin1Rosen College of Hospitality Management, University of Central Florida, Orlando, FL, USADepartment of Economics, Tamkang University, Taipei, Taiwan; Corresponding author.This study investigates how different operational responses impact hotel productivity change, specifically investigating the importance of F&B operations in comparison to room operations and applying the case of the Taiwanese hotel industry, conducting 93 international tourist hotels from April 2012 to March 2021. Using regression discontinuity design analysis, first, the study finds a significant causal impact of COVID-19 travel restrictions on hotel operations. Second, using the control function methods, findings show that F&B operation is a more efficient strategy compared to rooms to recover hotel productivity from crises. This research provides insights into how hotels can reallocate their operational resources in response to crises and offers an alternative measure of productivity for the hotel industry.http://www.sciencedirect.com/science/article/pii/S2666957924000351Total factor productivityControl function methodsTaiwanese hotel industryOperation managementRegression discontinuity design
spellingShingle Yoo Ri Kim
Shih-Chuan Lin
Rooms versus F&B: How changes in operations contribute to hotel productivity
Annals of Tourism Research Empirical Insights
Total factor productivity
Control function methods
Taiwanese hotel industry
Operation management
Regression discontinuity design
title Rooms versus F&B: How changes in operations contribute to hotel productivity
title_full Rooms versus F&B: How changes in operations contribute to hotel productivity
title_fullStr Rooms versus F&B: How changes in operations contribute to hotel productivity
title_full_unstemmed Rooms versus F&B: How changes in operations contribute to hotel productivity
title_short Rooms versus F&B: How changes in operations contribute to hotel productivity
title_sort rooms versus f b how changes in operations contribute to hotel productivity
topic Total factor productivity
Control function methods
Taiwanese hotel industry
Operation management
Regression discontinuity design
url http://www.sciencedirect.com/science/article/pii/S2666957924000351
work_keys_str_mv AT yoorikim roomsversusfbhowchangesinoperationscontributetohotelproductivity
AT shihchuanlin roomsversusfbhowchangesinoperationscontributetohotelproductivity