Rooms versus F&B: How changes in operations contribute to hotel productivity
This study investigates how different operational responses impact hotel productivity change, specifically investigating the importance of F&B operations in comparison to room operations and applying the case of the Taiwanese hotel industry, conducting 93 international tourist hotels from April...
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| Format: | Article |
| Language: | English |
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Elsevier
2024-11-01
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| Series: | Annals of Tourism Research Empirical Insights |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666957924000351 |
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| _version_ | 1850245010711117824 |
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| author | Yoo Ri Kim Shih-Chuan Lin |
| author_facet | Yoo Ri Kim Shih-Chuan Lin |
| author_sort | Yoo Ri Kim |
| collection | DOAJ |
| description | This study investigates how different operational responses impact hotel productivity change, specifically investigating the importance of F&B operations in comparison to room operations and applying the case of the Taiwanese hotel industry, conducting 93 international tourist hotels from April 2012 to March 2021. Using regression discontinuity design analysis, first, the study finds a significant causal impact of COVID-19 travel restrictions on hotel operations. Second, using the control function methods, findings show that F&B operation is a more efficient strategy compared to rooms to recover hotel productivity from crises. This research provides insights into how hotels can reallocate their operational resources in response to crises and offers an alternative measure of productivity for the hotel industry. |
| format | Article |
| id | doaj-art-44474784948e43909296d4b2c19ed405 |
| institution | OA Journals |
| issn | 2666-9579 |
| language | English |
| publishDate | 2024-11-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Annals of Tourism Research Empirical Insights |
| spelling | doaj-art-44474784948e43909296d4b2c19ed4052025-08-20T01:59:35ZengElsevierAnnals of Tourism Research Empirical Insights2666-95792024-11-015210015310.1016/j.annale.2024.100153Rooms versus F&B: How changes in operations contribute to hotel productivityYoo Ri Kim0Shih-Chuan Lin1Rosen College of Hospitality Management, University of Central Florida, Orlando, FL, USADepartment of Economics, Tamkang University, Taipei, Taiwan; Corresponding author.This study investigates how different operational responses impact hotel productivity change, specifically investigating the importance of F&B operations in comparison to room operations and applying the case of the Taiwanese hotel industry, conducting 93 international tourist hotels from April 2012 to March 2021. Using regression discontinuity design analysis, first, the study finds a significant causal impact of COVID-19 travel restrictions on hotel operations. Second, using the control function methods, findings show that F&B operation is a more efficient strategy compared to rooms to recover hotel productivity from crises. This research provides insights into how hotels can reallocate their operational resources in response to crises and offers an alternative measure of productivity for the hotel industry.http://www.sciencedirect.com/science/article/pii/S2666957924000351Total factor productivityControl function methodsTaiwanese hotel industryOperation managementRegression discontinuity design |
| spellingShingle | Yoo Ri Kim Shih-Chuan Lin Rooms versus F&B: How changes in operations contribute to hotel productivity Annals of Tourism Research Empirical Insights Total factor productivity Control function methods Taiwanese hotel industry Operation management Regression discontinuity design |
| title | Rooms versus F&B: How changes in operations contribute to hotel productivity |
| title_full | Rooms versus F&B: How changes in operations contribute to hotel productivity |
| title_fullStr | Rooms versus F&B: How changes in operations contribute to hotel productivity |
| title_full_unstemmed | Rooms versus F&B: How changes in operations contribute to hotel productivity |
| title_short | Rooms versus F&B: How changes in operations contribute to hotel productivity |
| title_sort | rooms versus f b how changes in operations contribute to hotel productivity |
| topic | Total factor productivity Control function methods Taiwanese hotel industry Operation management Regression discontinuity design |
| url | http://www.sciencedirect.com/science/article/pii/S2666957924000351 |
| work_keys_str_mv | AT yoorikim roomsversusfbhowchangesinoperationscontributetohotelproductivity AT shihchuanlin roomsversusfbhowchangesinoperationscontributetohotelproductivity |