Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services

Aim: Health systems seek cost-effective and more accessible ways of healthcare provision. Remote provision of healthcare services is becoming a more important part of health systems. Because it might alleviate the burden of geographical constraints, cost of service production, and waiting times in t...

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Main Authors: Doğancan Çavmak, Sait Söyler, Şeyda Çavmak
Format: Article
Language:English
Published: Association of Nurse Managers 2024-09-01
Series:Sağlık ve Hemşirelik Yönetimi Dergisi
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Online Access:https://jag.journalagent.com/z4/download_fulltext.asp?pdir=shyd&un=SHYD-62681
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author Doğancan Çavmak
Sait Söyler
Şeyda Çavmak
author_facet Doğancan Çavmak
Sait Söyler
Şeyda Çavmak
author_sort Doğancan Çavmak
collection DOAJ
description Aim: Health systems seek cost-effective and more accessible ways of healthcare provision. Remote provision of healthcare services is becoming a more important part of health systems. Because it might alleviate the burden of geographical constraints, cost of service production, and waiting times in the system. Many countries including Türkiye have made it a part of healthcare provision. However, the effectiveness of these services mostly depends on the adoption level of the population, which is strongly related to technology readiness and digital health literacy. Evaluating the factors that affect the intention to use remote healthcare services is crucial for health managers and policy makers. However, knowledge about these factors is limited. Therefore, this study aimed to explore the level of intention of the population to use remote healthcare services, considering the effect of technology readiness and digital health literacy. Method: The data were collected through a general survey from the population aged over 18 in Türkiye. The Technology Readiness Index 2.0, the Digital Health Literacy Scale, and a 5-item questionnaire created by the researchers measuring the intention to use remote healthcare services were included in the survey form with demographic variables. The data were analyzed using structural equation modeling. Results: The results of the structural equation modeling revealed that among the dimensions of the technology acceptance model, innovation and optimism were significantly and positively related to the intention to use remote healthcare services, while insecurity-discomfort had no significant relation. The digital health literacy level was also found to have a positive and significant relation with the intention to use remote healthcare services. Conclusion: The study showed that remote provision of healthcare services might be promoted by highlighting its benefits and ease of use, which will positively affect the perception of the population. Also, increasing the level of digital health literacy may be an effective way to enhance the usage and effectiveness of remote healthcare services.
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spelling doaj-art-4404b03fe7ad4963af2a0b74b806af212025-08-20T02:28:24ZengAssociation of Nurse ManagersSağlık ve Hemşirelik Yönetimi Dergisi2149-018X2024-09-0111223324210.54304/SHYD.2024.62681SHYD-62681Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare ServicesDoğancan Çavmak0Sait Söyler1Şeyda Çavmak2Health Management Department, Faculty of Applied Sciences, Tarsus University, Mersin, TürkiyeHealth Management Department, Faculty of Applied Sciences, Tarsus University, Mersin, TürkiyeMedical Documentation and Secretarial Department, Vocational School, Cag University, Mersin, TürkiyeAim: Health systems seek cost-effective and more accessible ways of healthcare provision. Remote provision of healthcare services is becoming a more important part of health systems. Because it might alleviate the burden of geographical constraints, cost of service production, and waiting times in the system. Many countries including Türkiye have made it a part of healthcare provision. However, the effectiveness of these services mostly depends on the adoption level of the population, which is strongly related to technology readiness and digital health literacy. Evaluating the factors that affect the intention to use remote healthcare services is crucial for health managers and policy makers. However, knowledge about these factors is limited. Therefore, this study aimed to explore the level of intention of the population to use remote healthcare services, considering the effect of technology readiness and digital health literacy. Method: The data were collected through a general survey from the population aged over 18 in Türkiye. The Technology Readiness Index 2.0, the Digital Health Literacy Scale, and a 5-item questionnaire created by the researchers measuring the intention to use remote healthcare services were included in the survey form with demographic variables. The data were analyzed using structural equation modeling. Results: The results of the structural equation modeling revealed that among the dimensions of the technology acceptance model, innovation and optimism were significantly and positively related to the intention to use remote healthcare services, while insecurity-discomfort had no significant relation. The digital health literacy level was also found to have a positive and significant relation with the intention to use remote healthcare services. Conclusion: The study showed that remote provision of healthcare services might be promoted by highlighting its benefits and ease of use, which will positively affect the perception of the population. Also, increasing the level of digital health literacy may be an effective way to enhance the usage and effectiveness of remote healthcare services.https://jag.journalagent.com/z4/download_fulltext.asp?pdir=shyd&un=SHYD-62681remote healthcaretechnology readinessdigital health literacyhealth management
spellingShingle Doğancan Çavmak
Sait Söyler
Şeyda Çavmak
Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services
Sağlık ve Hemşirelik Yönetimi Dergisi
remote healthcare
technology readiness
digital health literacy
health management
title Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services
title_full Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services
title_fullStr Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services
title_full_unstemmed Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services
title_short Understanding the Role of Technology Readiness and Digital Health Literacy in Intention to Use Remote Healthcare Services
title_sort understanding the role of technology readiness and digital health literacy in intention to use remote healthcare services
topic remote healthcare
technology readiness
digital health literacy
health management
url https://jag.journalagent.com/z4/download_fulltext.asp?pdir=shyd&un=SHYD-62681
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