A Case Study on the Evaluation of WhatsApp Groups Established for Managerial Purposes by Academicians
Technological developments have enabled the traditional nature of communication to evolve into digital messaging. These developments gained momentum amid the COVID-19 process and brought instant messaging and social media communication to the forefront. WhatsApp, one of the most commonly used instan...
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| Format: | Article |
| Language: | English |
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Selcuk University Press
2022-04-01
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| Series: | Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi |
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| Online Access: | https://dergipark.org.tr/tr/download/article-file/2038546 |
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| author | Onur Doğan Alev Elçi Zeliha Seçkin |
| author_facet | Onur Doğan Alev Elçi Zeliha Seçkin |
| author_sort | Onur Doğan |
| collection | DOAJ |
| description | Technological developments have enabled the traditional nature of communication to evolve into digital messaging. These developments gained momentum amid the COVID-19 process and brought instant messaging and social media communication to the forefront. WhatsApp, one of the most commonly used instant messaging applications for informal communication, has also started being favored more for formal communication in organizational management. WhatsApp has become a powerful professional communication tool that organizational administrators preferred, has become to serve organizational purposes as an alternative to formal information and document sharing platforms. This study aims to investigate whether WhatsApp messaging effectively serves organizational purposes in higher education, and evaluates how it is perceived and utilized by academicians. This case study is a type of qualitative research where the data collected from the workgroup are analyzed by descriptive analysis to obtain findings. Five main themes are derived from the analysis; namely group structure and characteristics, communication, cooperation, psycho-social impact, negative opinions, and related ten sub-themes were detected. According to the results derived from the study, most of the participants expressed mostly positive and some negative perceptions regarding the communication made through the WhatsApp groups established for administrative purposes. |
| format | Article |
| id | doaj-art-432695926ba249ac9e37b8744c6d5ead |
| institution | Kabale University |
| issn | 2667-4750 |
| language | English |
| publishDate | 2022-04-01 |
| publisher | Selcuk University Press |
| record_format | Article |
| series | Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi |
| spelling | doaj-art-432695926ba249ac9e37b8744c6d5ead2025-01-03T01:06:20ZengSelcuk University PressSelçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi2667-47502022-04-01479310710.52642/susbed.1012770154A Case Study on the Evaluation of WhatsApp Groups Established for Managerial Purposes by AcademiciansOnur Doğan0Alev Elçi1Zeliha Seçkin2AKSARAY ÜNİVERSİTESİ, ORTAKÖY MESLEK YÜKSEKOKULUAKSARAY ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİAKSARAY ÜNİVERSİTESİ, İKTİSADİ VE İDARİ BİLİMLER FAKÜLTESİTechnological developments have enabled the traditional nature of communication to evolve into digital messaging. These developments gained momentum amid the COVID-19 process and brought instant messaging and social media communication to the forefront. WhatsApp, one of the most commonly used instant messaging applications for informal communication, has also started being favored more for formal communication in organizational management. WhatsApp has become a powerful professional communication tool that organizational administrators preferred, has become to serve organizational purposes as an alternative to formal information and document sharing platforms. This study aims to investigate whether WhatsApp messaging effectively serves organizational purposes in higher education, and evaluates how it is perceived and utilized by academicians. This case study is a type of qualitative research where the data collected from the workgroup are analyzed by descriptive analysis to obtain findings. Five main themes are derived from the analysis; namely group structure and characteristics, communication, cooperation, psycho-social impact, negative opinions, and related ten sub-themes were detected. According to the results derived from the study, most of the participants expressed mostly positive and some negative perceptions regarding the communication made through the WhatsApp groups established for administrative purposes.https://dergipark.org.tr/tr/download/article-file/2038546covid-19communication managementknowledge sharingacademic administratorscovid-19psiko-sosyalişbirliğiiş-yaşam dengesiiletişim yönetimibilgi paylaşımıakademik yöneticiler. |
| spellingShingle | Onur Doğan Alev Elçi Zeliha Seçkin A Case Study on the Evaluation of WhatsApp Groups Established for Managerial Purposes by Academicians Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi covid-19 communication management knowledge sharing academic administrators covid-19 psiko-sosyal işbirliği iş-yaşam dengesi iletişim yönetimi bilgi paylaşımı akademik yöneticiler. |
| title | A Case Study on the Evaluation of WhatsApp Groups Established for Managerial Purposes by Academicians |
| title_full | A Case Study on the Evaluation of WhatsApp Groups Established for Managerial Purposes by Academicians |
| title_fullStr | A Case Study on the Evaluation of WhatsApp Groups Established for Managerial Purposes by Academicians |
| title_full_unstemmed | A Case Study on the Evaluation of WhatsApp Groups Established for Managerial Purposes by Academicians |
| title_short | A Case Study on the Evaluation of WhatsApp Groups Established for Managerial Purposes by Academicians |
| title_sort | case study on the evaluation of whatsapp groups established for managerial purposes by academicians |
| topic | covid-19 communication management knowledge sharing academic administrators covid-19 psiko-sosyal işbirliği iş-yaşam dengesi iletişim yönetimi bilgi paylaşımı akademik yöneticiler. |
| url | https://dergipark.org.tr/tr/download/article-file/2038546 |
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