Cross-sectional study on awareness and usage of Government COVID-19 mobile health applications among adult smartphone users of Assam

Background: As the COVID pandemic became an emergency situation in India, government COVID-19 mobile health (mHealth) apps through smartphones and mobile internet reached citizens across the country and catered to their health needs. Data available from Assam and North Eastern states of India regard...

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Main Authors: Madhur Borah, Chandana Deka
Format: Article
Language:English
Published: SAGE Publishing 2022-01-01
Series:Apollo Medicine
Subjects:
Online Access:http://www.apollomedicine.org/article.asp?issn=0976-0016;year=2022;volume=19;issue=3;spage=163;epage=167;aulast=Borah
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author Madhur Borah
Chandana Deka
author_facet Madhur Borah
Chandana Deka
author_sort Madhur Borah
collection DOAJ
description Background: As the COVID pandemic became an emergency situation in India, government COVID-19 mobile health (mHealth) apps through smartphones and mobile internet reached citizens across the country and catered to their health needs. Data available from Assam and North Eastern states of India regarding the COVID-19 mHealth apps Arogya Setu app and CoWIN portal, their awareness, usage, and its effectiveness among the general population were very less. Therefore, this study was done with the objectives to find out the awareness and usage of Government COVID-19 mHealth apps among the adult smartphone users of Assam. Methodology: The study was conducted through an online survey method using the Google forms. A total of 310 adult smartphone users from eight different districts of Assam were selected by the convenient sampling method. Data processing and statistical analysis was done using the MS Excel platform. Five-point Likert scale was used for the measurement of respondents' opinions. Results: The awareness level was found to be more than 90%. On user experience of the government mHealth apps, 70% of the respondents agreed that these apps were easy to use and navigate. The satisfaction level of the respondents regarding the apps was found to be high and 80% of study participants trusted the apps. Conclusion: Our study observed that awareness and usage of the government COVID-19 health applications were high among the study participants.
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spelling doaj-art-431e18a2264f4e7f8f12ddd132a175282025-08-20T03:35:58ZengSAGE PublishingApollo Medicine0976-00162213-36822022-01-0119316316710.4103/am.am_70_22Cross-sectional study on awareness and usage of Government COVID-19 mobile health applications among adult smartphone users of AssamMadhur BorahChandana DekaBackground: As the COVID pandemic became an emergency situation in India, government COVID-19 mobile health (mHealth) apps through smartphones and mobile internet reached citizens across the country and catered to their health needs. Data available from Assam and North Eastern states of India regarding the COVID-19 mHealth apps Arogya Setu app and CoWIN portal, their awareness, usage, and its effectiveness among the general population were very less. Therefore, this study was done with the objectives to find out the awareness and usage of Government COVID-19 mHealth apps among the adult smartphone users of Assam. Methodology: The study was conducted through an online survey method using the Google forms. A total of 310 adult smartphone users from eight different districts of Assam were selected by the convenient sampling method. Data processing and statistical analysis was done using the MS Excel platform. Five-point Likert scale was used for the measurement of respondents' opinions. Results: The awareness level was found to be more than 90%. On user experience of the government mHealth apps, 70% of the respondents agreed that these apps were easy to use and navigate. The satisfaction level of the respondents regarding the apps was found to be high and 80% of study participants trusted the apps. Conclusion: Our study observed that awareness and usage of the government COVID-19 health applications were high among the study participants.http://www.apollomedicine.org/article.asp?issn=0976-0016;year=2022;volume=19;issue=3;spage=163;epage=167;aulast=Boraharogya setuawarenesscovid-19cowinmobile healthpandemicsmartphoneuser-satisfaction
spellingShingle Madhur Borah
Chandana Deka
Cross-sectional study on awareness and usage of Government COVID-19 mobile health applications among adult smartphone users of Assam
Apollo Medicine
arogya setu
awareness
covid-19
cowin
mobile health
pandemic
smartphone
user-satisfaction
title Cross-sectional study on awareness and usage of Government COVID-19 mobile health applications among adult smartphone users of Assam
title_full Cross-sectional study on awareness and usage of Government COVID-19 mobile health applications among adult smartphone users of Assam
title_fullStr Cross-sectional study on awareness and usage of Government COVID-19 mobile health applications among adult smartphone users of Assam
title_full_unstemmed Cross-sectional study on awareness and usage of Government COVID-19 mobile health applications among adult smartphone users of Assam
title_short Cross-sectional study on awareness and usage of Government COVID-19 mobile health applications among adult smartphone users of Assam
title_sort cross sectional study on awareness and usage of government covid 19 mobile health applications among adult smartphone users of assam
topic arogya setu
awareness
covid-19
cowin
mobile health
pandemic
smartphone
user-satisfaction
url http://www.apollomedicine.org/article.asp?issn=0976-0016;year=2022;volume=19;issue=3;spage=163;epage=167;aulast=Borah
work_keys_str_mv AT madhurborah crosssectionalstudyonawarenessandusageofgovernmentcovid19mobilehealthapplicationsamongadultsmartphoneusersofassam
AT chandanadeka crosssectionalstudyonawarenessandusageofgovernmentcovid19mobilehealthapplicationsamongadultsmartphoneusersofassam