The Frustrated Nerds Project - Resources for Systems Administrators in Higher Education: A Resource Webliography.
Systems Architects and Information Technology administrators working in higher education help faculty, staff, and student computer users. Yet, who helps them? What resources do these professionals value? A case study was conducted using purposeful sampling and data collection through electronic int...
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| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
University of Alberta Library
2010-12-01
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| Series: | Issues in Science and Technology Librarianship |
| Online Access: | https://journals.library.ualberta.ca/istl/index.php/istl/article/view/2553 |
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| Summary: | Systems Architects and Information Technology administrators working in higher education help faculty, staff, and student computer users. Yet, who helps them? What resources do these professionals value? A case study was conducted using purposeful sampling and data collection through electronic interview to gather the preferred information-seeking methods and resources used by experienced computer systems professionals. Findings were consolidated and organized into a list of their recommended resources for researching solutions to the complex logistical problems that arise in the day-to-day support and administration of information technology at higher education institutions. This webliography is designed to aid systems administrators as well as librarians who serve an information-seeking, technology-savvy clientele. [ABSTRACT FROM AUTHOR]
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| ISSN: | 1092-1206 |