Community groups, organisations, and employers respond to the challenges of the Covid-19 pandemic: A story of resilience and continued vulnerability

Abstract Background The Covid-19 pandemic profoundly disrupted societal systems, prompting community groups, voluntary organizations and employers to adapt rapidly to emerging needs. Here we present findings of a study conducted in the North West of England, exploring how groups and organisations ad...

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Main Authors: Katharine Abba, Adele Ring, Peter Lloyd, Rachel Anderson de Cuevas, Shaima Hassan, Mark Goodall, Pam Clarke, Kerry Hanna, Saiqa Ahmed, Gerry Allen, Neil Joseph, Alan Price, Stephanie Tomlinson, Timothy Wilson, Farheen Yameen, Kerry Woolfall, Mark Gabbay
Format: Article
Language:English
Published: BMC 2025-03-01
Series:BMC Public Health
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Online Access:https://doi.org/10.1186/s12889-025-22104-9
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author Katharine Abba
Adele Ring
Peter Lloyd
Rachel Anderson de Cuevas
Shaima Hassan
Mark Goodall
Pam Clarke
Kerry Hanna
Saiqa Ahmed
Gerry Allen
Neil Joseph
Alan Price
Stephanie Tomlinson
Timothy Wilson
Farheen Yameen
Kerry Woolfall
Mark Gabbay
author_facet Katharine Abba
Adele Ring
Peter Lloyd
Rachel Anderson de Cuevas
Shaima Hassan
Mark Goodall
Pam Clarke
Kerry Hanna
Saiqa Ahmed
Gerry Allen
Neil Joseph
Alan Price
Stephanie Tomlinson
Timothy Wilson
Farheen Yameen
Kerry Woolfall
Mark Gabbay
author_sort Katharine Abba
collection DOAJ
description Abstract Background The Covid-19 pandemic profoundly disrupted societal systems, prompting community groups, voluntary organizations and employers to adapt rapidly to emerging needs. Here we present findings of a study conducted in the North West of England, exploring how groups and organisations adapted and responded to local needs at this time. Methods We conducted semi-structured interviews with ‘key informants’ within local community voluntary, charity, faith or social enterprise (VCFSE) sector groups and organisations (n = 19) and large/ medium employers within any sector (n = 6). Interview transcripts were analysed thematically by a team of academic researchers and ‘Public Advisers’ with knowledge of local communities. Findings Our findings reveal that community-based VCFSE groups and organisations played a critical role in addressing immediate needs such as food insecurity, isolation, and health vulnerabilities. This response was motivated by a strong sense of responsibility for the wellbeing of the clients and communities they served, and was enabled by their strong community networks, local knowledge, and ability to increase system capacity through collaboration. However, in a context of increased wellbeing needs later in the pandemic, many struggled to restart their core business, constrained by depleted resources and difficulties in interpreting and applying government ‘Covid-secure’ legislation and guidance. Conclusion The study underscores the importance of local resilience, highlighting the VCFSE sector’s central role in addressing inequalities exacerbated by crises. It calls for substantial long-term investment to sustain this vital infrastructure, which is critical not only for recovery but also for preparedness for future societal shocks.
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spelling doaj-art-41b2efa606eb4e98911a74951dcf39f02025-08-20T03:05:45ZengBMCBMC Public Health1471-24582025-03-0125111610.1186/s12889-025-22104-9Community groups, organisations, and employers respond to the challenges of the Covid-19 pandemic: A story of resilience and continued vulnerabilityKatharine Abba0Adele Ring1Peter Lloyd2Rachel Anderson de Cuevas3Shaima Hassan4Mark Goodall5Pam Clarke6Kerry Hanna7Saiqa Ahmed8Gerry Allen9Neil Joseph10Alan Price11Stephanie Tomlinson12Timothy Wilson13Farheen Yameen14Kerry Woolfall15Mark Gabbay16Department of Public Health, Policy and Systems, University of LiverpoolDepartment of Primary Care and Mental Health, University of LiverpoolNational Institute for Health and Care Research Applied Research Collaboration, North West CoastDepartment of Public Health, Policy and Systems, University of LiverpoolNational Institute for Health and Care Research Applied Research Collaboration, North West CoastNational Institute for Health and Care Research Applied Research Collaboration, North West CoastDepartment of Primary Care and Mental Health, University of LiverpoolSchool of Health Sciences, University of LiverpoolNational Institute for Health and Care Research Applied Research Collaboration, North West CoastNational Institute for Health and Care Research Applied Research Collaboration, North West CoastNational Institute for Health and Care Research Applied Research Collaboration, North West CoastNational Institute for Health and Care Research Applied Research Collaboration, North West CoastNational Institute for Health and Care Research Applied Research Collaboration, North West CoastNational Institute for Health and Care Research Applied Research Collaboration, North West CoastNational Institute for Health and Care Research Applied Research Collaboration, North West CoastDepartment of Public Health, Policy and Systems, University of LiverpoolDepartment of Primary Care and Mental Health, University of LiverpoolAbstract Background The Covid-19 pandemic profoundly disrupted societal systems, prompting community groups, voluntary organizations and employers to adapt rapidly to emerging needs. Here we present findings of a study conducted in the North West of England, exploring how groups and organisations adapted and responded to local needs at this time. Methods We conducted semi-structured interviews with ‘key informants’ within local community voluntary, charity, faith or social enterprise (VCFSE) sector groups and organisations (n = 19) and large/ medium employers within any sector (n = 6). Interview transcripts were analysed thematically by a team of academic researchers and ‘Public Advisers’ with knowledge of local communities. Findings Our findings reveal that community-based VCFSE groups and organisations played a critical role in addressing immediate needs such as food insecurity, isolation, and health vulnerabilities. This response was motivated by a strong sense of responsibility for the wellbeing of the clients and communities they served, and was enabled by their strong community networks, local knowledge, and ability to increase system capacity through collaboration. However, in a context of increased wellbeing needs later in the pandemic, many struggled to restart their core business, constrained by depleted resources and difficulties in interpreting and applying government ‘Covid-secure’ legislation and guidance. Conclusion The study underscores the importance of local resilience, highlighting the VCFSE sector’s central role in addressing inequalities exacerbated by crises. It calls for substantial long-term investment to sustain this vital infrastructure, which is critical not only for recovery but also for preparedness for future societal shocks.https://doi.org/10.1186/s12889-025-22104-9Covid-19ResilienceAdaptationCollaborationThird sectorVoluntary sector
spellingShingle Katharine Abba
Adele Ring
Peter Lloyd
Rachel Anderson de Cuevas
Shaima Hassan
Mark Goodall
Pam Clarke
Kerry Hanna
Saiqa Ahmed
Gerry Allen
Neil Joseph
Alan Price
Stephanie Tomlinson
Timothy Wilson
Farheen Yameen
Kerry Woolfall
Mark Gabbay
Community groups, organisations, and employers respond to the challenges of the Covid-19 pandemic: A story of resilience and continued vulnerability
BMC Public Health
Covid-19
Resilience
Adaptation
Collaboration
Third sector
Voluntary sector
title Community groups, organisations, and employers respond to the challenges of the Covid-19 pandemic: A story of resilience and continued vulnerability
title_full Community groups, organisations, and employers respond to the challenges of the Covid-19 pandemic: A story of resilience and continued vulnerability
title_fullStr Community groups, organisations, and employers respond to the challenges of the Covid-19 pandemic: A story of resilience and continued vulnerability
title_full_unstemmed Community groups, organisations, and employers respond to the challenges of the Covid-19 pandemic: A story of resilience and continued vulnerability
title_short Community groups, organisations, and employers respond to the challenges of the Covid-19 pandemic: A story of resilience and continued vulnerability
title_sort community groups organisations and employers respond to the challenges of the covid 19 pandemic a story of resilience and continued vulnerability
topic Covid-19
Resilience
Adaptation
Collaboration
Third sector
Voluntary sector
url https://doi.org/10.1186/s12889-025-22104-9
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