Expectations of student with disability living in off-campus student housing in Ghana: a Gap Model approach

Purpose – Previous students' housing studies have neglected the need to study all-inclusive student housing and quality of services delivery among students with disability. This study explores the expectations in students' housing among university students living with disabilities (SWDs) i...

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Main Authors: Elvis Attakora-Amaniampong, Miller Williams Appau, Issaka Kanton Osumanu
Format: Article
Language:English
Published: Emerald Publishing 2024-10-01
Series:PSU Research Review
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/PRR-07-2021-0033/full/pdf
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author Elvis Attakora-Amaniampong
Miller Williams Appau
Issaka Kanton Osumanu
author_facet Elvis Attakora-Amaniampong
Miller Williams Appau
Issaka Kanton Osumanu
author_sort Elvis Attakora-Amaniampong
collection DOAJ
description Purpose – Previous students' housing studies have neglected the need to study all-inclusive student housing and quality of services delivery among students with disability. This study explores the expectations in students' housing among university students living with disabilities (SWDs) in Ghana. Design/methodology/approach – The study adopted a mixed-methods approach, involving 423 SWD selected from five public and three private universities across Ghana. Grounded on the Gap Model, the study employed exploratory factor analysis to extract factors of service quality delivery and universal building design for SWD living in off-campus students' housing. Findings – The study uncovered that, expectations of SWD regarding building design specifications hinges more on inbuilt universal design than external building environment designs. SWD are more interested in safety, health, managerial assurances and security. In all, five factors provided a huge gap in services quality delivered by off-campus students' housing. Practical implications – The Gap Model technique offers a framework that provides an insight for students' housing investors, managers, researchers and local authorities that provides an insight on the needs of SWD in student housing, thus making it possible to attain satisfactions amongst SWD. Originality/value – Unlike health-related studies that deals with expectations of all-inclusive buildings for persons with disability in hospitals, this study uniquely uncovered the expectations of services delivery and building design support to SWD in the Ghanaian context.
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spelling doaj-art-41ab8f9fb90743baa63d88e2e93a3e122025-08-20T02:11:49ZengEmerald PublishingPSU Research Review2399-17472398-40072024-10-018112113210.1108/PRR-07-2021-0033Expectations of student with disability living in off-campus student housing in Ghana: a Gap Model approachElvis Attakora-Amaniampong0Miller Williams Appau1Issaka Kanton Osumanu2Department of Real Estate and Land Management, SD Dombo University of Business and Integrated Development Studies, Wa, GhanaDepartment of Real Estate and Land Management, SD Dombo University of Business and Integrated Development Studies, Wa, GhanaDepartment of Environment and Resource Studies, SD Dombo University of Business and Integrated Development Studies, Wa, GhanaPurpose – Previous students' housing studies have neglected the need to study all-inclusive student housing and quality of services delivery among students with disability. This study explores the expectations in students' housing among university students living with disabilities (SWDs) in Ghana. Design/methodology/approach – The study adopted a mixed-methods approach, involving 423 SWD selected from five public and three private universities across Ghana. Grounded on the Gap Model, the study employed exploratory factor analysis to extract factors of service quality delivery and universal building design for SWD living in off-campus students' housing. Findings – The study uncovered that, expectations of SWD regarding building design specifications hinges more on inbuilt universal design than external building environment designs. SWD are more interested in safety, health, managerial assurances and security. In all, five factors provided a huge gap in services quality delivered by off-campus students' housing. Practical implications – The Gap Model technique offers a framework that provides an insight for students' housing investors, managers, researchers and local authorities that provides an insight on the needs of SWD in student housing, thus making it possible to attain satisfactions amongst SWD. Originality/value – Unlike health-related studies that deals with expectations of all-inclusive buildings for persons with disability in hospitals, this study uniquely uncovered the expectations of services delivery and building design support to SWD in the Ghanaian context.https://www.emerald.com/insight/content/doi/10.1108/PRR-07-2021-0033/full/pdfAll-inclusive buildingUniversal building designStudent housingUniversitySatisfactionOff-campus
spellingShingle Elvis Attakora-Amaniampong
Miller Williams Appau
Issaka Kanton Osumanu
Expectations of student with disability living in off-campus student housing in Ghana: a Gap Model approach
PSU Research Review
All-inclusive building
Universal building design
Student housing
University
Satisfaction
Off-campus
title Expectations of student with disability living in off-campus student housing in Ghana: a Gap Model approach
title_full Expectations of student with disability living in off-campus student housing in Ghana: a Gap Model approach
title_fullStr Expectations of student with disability living in off-campus student housing in Ghana: a Gap Model approach
title_full_unstemmed Expectations of student with disability living in off-campus student housing in Ghana: a Gap Model approach
title_short Expectations of student with disability living in off-campus student housing in Ghana: a Gap Model approach
title_sort expectations of student with disability living in off campus student housing in ghana a gap model approach
topic All-inclusive building
Universal building design
Student housing
University
Satisfaction
Off-campus
url https://www.emerald.com/insight/content/doi/10.1108/PRR-07-2021-0033/full/pdf
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AT millerwilliamsappau expectationsofstudentwithdisabilitylivinginoffcampusstudenthousinginghanaagapmodelapproach
AT issakakantonosumanu expectationsofstudentwithdisabilitylivinginoffcampusstudenthousinginghanaagapmodelapproach