Critical Success Factors of Participatory Community Planning with Geospatial Digital Participatory Platforms

In recent years, Digital Participatory Platforms (DPPs) have become an increasingly popular tool for citizen participation in community planning processes. They serve municipalities, citizen initiatives, and other planning authorities as digital tools to collect feedback, discuss ideas, solve proble...

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Main Authors: Karl Atzmanstorfer, Mona Bartling, Barbora Haltofová, Leo Zurita-Arthos, Judith Grubinger-Preiner, Anton Eitzinger
Format: Article
Language:English
Published: MDPI AG 2025-04-01
Series:ISPRS International Journal of Geo-Information
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Online Access:https://www.mdpi.com/2220-9964/14/4/153
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author Karl Atzmanstorfer
Mona Bartling
Barbora Haltofová
Leo Zurita-Arthos
Judith Grubinger-Preiner
Anton Eitzinger
author_facet Karl Atzmanstorfer
Mona Bartling
Barbora Haltofová
Leo Zurita-Arthos
Judith Grubinger-Preiner
Anton Eitzinger
author_sort Karl Atzmanstorfer
collection DOAJ
description In recent years, Digital Participatory Platforms (DPPs) have become an increasingly popular tool for citizen participation in community planning processes. They serve municipalities, citizen initiatives, and other planning authorities as digital tools to collect feedback, discuss ideas, solve problems and monitor small-scale planning processes within their communities. In addition, DPPs facilitate the integration of the spatial domain into participatory community planning. In this paper, we assess the most important Critical Success Factors (CSFs) of participatory community planning with geospatial DPPs, and analyze the potential, opportunities, and challenges associated with integrating these platforms into community planning. We analyze the results of a digital questionnaire that we shared with a selected group of expert scholars and community stakeholders. We then contextualize this feedback with our experiences from the piloting phase and commercial roll-out of the ‘Bürgercockpit’-application for participatory community planning within the Austrian Agenda21-framework. As a result, we identify the most important CSFs of participatory community planning with geospatial DPPs. This set of CSFs should provide a better orientation on how to complement well-established analog participatory methods and practices with geospatial DPPs for the co-production of shared visions and solutions, ultimately empowering all stakeholders of a planning process to better manage their communities.
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spelling doaj-art-40dd52b1e55645ff876bc5d7250474342025-08-20T02:18:16ZengMDPI AGISPRS International Journal of Geo-Information2220-99642025-04-0114415310.3390/ijgi14040153Critical Success Factors of Participatory Community Planning with Geospatial Digital Participatory PlatformsKarl Atzmanstorfer0Mona Bartling1Barbora Haltofová2Leo Zurita-Arthos3Judith Grubinger-Preiner4Anton Eitzinger5Department of Geoinformatics Z_GIS, University of Salzburg, Schillerstrasse 30, 5020 Salzburg, AustriaOFFIS—Institute for Information Technology, Escherweg 2, 26121 Oldenburg, GermanyDepartment of Management and Marketing, Thomas Bata University Zlin, nám. T. G. Masaryka 5555, 76001 Zlin, Czech RepublicGeoCentro-Colegio de Ciencias Biológicas y Ambientales, Universidad San Francisco de Quito (USFQ), Av. Diego de Robles & Vía Interoceánica, Cumbayá 170901, EcuadorDepartment of Geoinformatics Z_GIS, University of Salzburg, Schillerstrasse 30, 5020 Salzburg, AustriaInternational Center for Tropical Agriculture (CIAT), Palmira Campus Km 17 vía Cali, Palmira 763537, ColombiaIn recent years, Digital Participatory Platforms (DPPs) have become an increasingly popular tool for citizen participation in community planning processes. They serve municipalities, citizen initiatives, and other planning authorities as digital tools to collect feedback, discuss ideas, solve problems and monitor small-scale planning processes within their communities. In addition, DPPs facilitate the integration of the spatial domain into participatory community planning. In this paper, we assess the most important Critical Success Factors (CSFs) of participatory community planning with geospatial DPPs, and analyze the potential, opportunities, and challenges associated with integrating these platforms into community planning. We analyze the results of a digital questionnaire that we shared with a selected group of expert scholars and community stakeholders. We then contextualize this feedback with our experiences from the piloting phase and commercial roll-out of the ‘Bürgercockpit’-application for participatory community planning within the Austrian Agenda21-framework. As a result, we identify the most important CSFs of participatory community planning with geospatial DPPs. This set of CSFs should provide a better orientation on how to complement well-established analog participatory methods and practices with geospatial DPPs for the co-production of shared visions and solutions, ultimately empowering all stakeholders of a planning process to better manage their communities.https://www.mdpi.com/2220-9964/14/4/153participatory community planninggeospatial digital participatory platforms (DPPs)critical success factors (CSFs)
spellingShingle Karl Atzmanstorfer
Mona Bartling
Barbora Haltofová
Leo Zurita-Arthos
Judith Grubinger-Preiner
Anton Eitzinger
Critical Success Factors of Participatory Community Planning with Geospatial Digital Participatory Platforms
ISPRS International Journal of Geo-Information
participatory community planning
geospatial digital participatory platforms (DPPs)
critical success factors (CSFs)
title Critical Success Factors of Participatory Community Planning with Geospatial Digital Participatory Platforms
title_full Critical Success Factors of Participatory Community Planning with Geospatial Digital Participatory Platforms
title_fullStr Critical Success Factors of Participatory Community Planning with Geospatial Digital Participatory Platforms
title_full_unstemmed Critical Success Factors of Participatory Community Planning with Geospatial Digital Participatory Platforms
title_short Critical Success Factors of Participatory Community Planning with Geospatial Digital Participatory Platforms
title_sort critical success factors of participatory community planning with geospatial digital participatory platforms
topic participatory community planning
geospatial digital participatory platforms (DPPs)
critical success factors (CSFs)
url https://www.mdpi.com/2220-9964/14/4/153
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