Determination of Factors Affecting International Students’ Satisfaction Levels Using CHAID Analysis

Internationalization has recently been a core element for higher education institutions (HEIs) worldwide. Various components provide internationalization in HEIs. However, international students stand out from the others due to providing numerous benefits to host countries. Therefore, HEIs around th...

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Main Authors: İbrahim Hakan Göver, Asim Mustafa Ayten
Format: Article
Language:English
Published: Durmus Gunay 2024-03-01
Series:Üniversite Araştırmaları Dergisi
Subjects:
Online Access:https://dergipark.org.tr/tr/download/article-file/3567790
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author İbrahim Hakan Göver
Asim Mustafa Ayten
author_facet İbrahim Hakan Göver
Asim Mustafa Ayten
author_sort İbrahim Hakan Göver
collection DOAJ
description Internationalization has recently been a core element for higher education institutions (HEIs) worldwide. Various components provide internationalization in HEIs. However, international students stand out from the others due to providing numerous benefits to host countries. Therefore, HEIs around the world seek to increase the number of international students and their satisfaction levels. This study, inspired from the importance of international students, seeks to determine the factors affecting the satisfaction levels of international students who study at a Turkish state university. To this end, an on-line survey consisting of 25 questions were administered to a total of 330 international students studying at Middle East Technical University (METU). Survey data were evaluated using the CHAID (Chi-Squared Automatic Interaction Detection) analysis. The findings of the analysis indicated that the international students’ implications, study degree and gender played a major role in their satisfaction levels. Considering these influential factors determined by the CHAID analysis will contribute to the internationalization strategies which is developed to attract more international students to HEIs.
format Article
id doaj-art-401924d286fb4464b9ff6546b9d8f28a
institution DOAJ
issn 2636-7459
language English
publishDate 2024-03-01
publisher Durmus Gunay
record_format Article
series Üniversite Araştırmaları Dergisi
spelling doaj-art-401924d286fb4464b9ff6546b9d8f28a2025-08-20T02:59:31ZengDurmus GunayÜniversite Araştırmaları Dergisi2636-74592024-03-0171485910.32329/uad.13978431214Determination of Factors Affecting International Students’ Satisfaction Levels Using CHAID Analysisİbrahim Hakan Göver0https://orcid.org/0000-0002-1258-0124Asim Mustafa Ayten1https://orcid.org/0000-0002-4464-6204ABDULLAH GUL UNIVERSITY, FACULTY OF HUMAN AND SOCIAL SCIENCESABDULLAH GUL UNIVERSITY, FACULTY OF ARCHITECTUREInternationalization has recently been a core element for higher education institutions (HEIs) worldwide. Various components provide internationalization in HEIs. However, international students stand out from the others due to providing numerous benefits to host countries. Therefore, HEIs around the world seek to increase the number of international students and their satisfaction levels. This study, inspired from the importance of international students, seeks to determine the factors affecting the satisfaction levels of international students who study at a Turkish state university. To this end, an on-line survey consisting of 25 questions were administered to a total of 330 international students studying at Middle East Technical University (METU). Survey data were evaluated using the CHAID (Chi-Squared Automatic Interaction Detection) analysis. The findings of the analysis indicated that the international students’ implications, study degree and gender played a major role in their satisfaction levels. Considering these influential factors determined by the CHAID analysis will contribute to the internationalization strategies which is developed to attract more international students to HEIs.https://dergipark.org.tr/tr/download/article-file/3567790international studentsstudent satisfactionhigher educationtürkiyechaid analysisuluslararası öğrenciöğrenci memnuniyetiyükseköğretimtürkiyechaid analysis
spellingShingle İbrahim Hakan Göver
Asim Mustafa Ayten
Determination of Factors Affecting International Students’ Satisfaction Levels Using CHAID Analysis
Üniversite Araştırmaları Dergisi
international students
student satisfaction
higher education
türkiye
chaid analysis
uluslararası öğrenci
öğrenci memnuniyeti
yükseköğretim
türkiye
chaid analysis
title Determination of Factors Affecting International Students’ Satisfaction Levels Using CHAID Analysis
title_full Determination of Factors Affecting International Students’ Satisfaction Levels Using CHAID Analysis
title_fullStr Determination of Factors Affecting International Students’ Satisfaction Levels Using CHAID Analysis
title_full_unstemmed Determination of Factors Affecting International Students’ Satisfaction Levels Using CHAID Analysis
title_short Determination of Factors Affecting International Students’ Satisfaction Levels Using CHAID Analysis
title_sort determination of factors affecting international students satisfaction levels using chaid analysis
topic international students
student satisfaction
higher education
türkiye
chaid analysis
uluslararası öğrenci
öğrenci memnuniyeti
yükseköğretim
türkiye
chaid analysis
url https://dergipark.org.tr/tr/download/article-file/3567790
work_keys_str_mv AT ibrahimhakangover determinationoffactorsaffectinginternationalstudentssatisfactionlevelsusingchaidanalysis
AT asimmustafaayten determinationoffactorsaffectinginternationalstudentssatisfactionlevelsusingchaidanalysis