Explaining the Effective Factors on Digital Transformation Strategies in the Telecom Industry of Iran Using the Delphi Method

Digital transformation is emerging as the main driver of widespread change in the world around us. The communications industry is at the forefront of this transformation, both as an industry that is witnessing extensive changes in its market environment and as a major driver of digitalization around...

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Main Authors: Jamal Aghayari, Changiz Valmohammadi, Mahmood Alborzi
Format: Article
Language:English
Published: Wiley 2022-01-01
Series:Discrete Dynamics in Nature and Society
Online Access:http://dx.doi.org/10.1155/2022/9562936
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author Jamal Aghayari
Changiz Valmohammadi
Mahmood Alborzi
author_facet Jamal Aghayari
Changiz Valmohammadi
Mahmood Alborzi
author_sort Jamal Aghayari
collection DOAJ
description Digital transformation is emerging as the main driver of widespread change in the world around us. The communications industry is at the forefront of this transformation, both as an industry that is witnessing extensive changes in its market environment and as a major driver of digitalization around the world. The use of technology and the achievements of information technology alone will not lead to digital transformation in the organization because digital transformation is something of a strategy. The purpose of the research is exploratory and the type of applied research. The research method is data analysis, integrated, quantitative, and qualitative. The Delphi method has been used to identify the indicators, and the fuzzy DANP technique has been used to prioritize and affect. In this research, components and indicators of digital evolution have been extracted using qualitative content analysis. For this purpose, library studies including books and articles, structured interviews with industry experts, the content presented in domestic and foreign conferences and lectures, and reference models provided by leading organizations in the industry were used. The components and indicators were approved by the Delphi method, and the relationship between the components and the indicators and their ranking was done using the DANP (DEMTEL-ANP (DANP)) method. In the end, 6 components and 20 indicators were finalized and identified as indicators of high importance.
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spelling doaj-art-3f9b643289ed40f8973b23cfd81b785d2025-02-03T01:32:32ZengWileyDiscrete Dynamics in Nature and Society1607-887X2022-01-01202210.1155/2022/9562936Explaining the Effective Factors on Digital Transformation Strategies in the Telecom Industry of Iran Using the Delphi MethodJamal Aghayari0Changiz Valmohammadi1Mahmood Alborzi2Department of IT ManagementDepartment of Industrial ManagementDepartment of Information Technology ManagementDigital transformation is emerging as the main driver of widespread change in the world around us. The communications industry is at the forefront of this transformation, both as an industry that is witnessing extensive changes in its market environment and as a major driver of digitalization around the world. The use of technology and the achievements of information technology alone will not lead to digital transformation in the organization because digital transformation is something of a strategy. The purpose of the research is exploratory and the type of applied research. The research method is data analysis, integrated, quantitative, and qualitative. The Delphi method has been used to identify the indicators, and the fuzzy DANP technique has been used to prioritize and affect. In this research, components and indicators of digital evolution have been extracted using qualitative content analysis. For this purpose, library studies including books and articles, structured interviews with industry experts, the content presented in domestic and foreign conferences and lectures, and reference models provided by leading organizations in the industry were used. The components and indicators were approved by the Delphi method, and the relationship between the components and the indicators and their ranking was done using the DANP (DEMTEL-ANP (DANP)) method. In the end, 6 components and 20 indicators were finalized and identified as indicators of high importance.http://dx.doi.org/10.1155/2022/9562936
spellingShingle Jamal Aghayari
Changiz Valmohammadi
Mahmood Alborzi
Explaining the Effective Factors on Digital Transformation Strategies in the Telecom Industry of Iran Using the Delphi Method
Discrete Dynamics in Nature and Society
title Explaining the Effective Factors on Digital Transformation Strategies in the Telecom Industry of Iran Using the Delphi Method
title_full Explaining the Effective Factors on Digital Transformation Strategies in the Telecom Industry of Iran Using the Delphi Method
title_fullStr Explaining the Effective Factors on Digital Transformation Strategies in the Telecom Industry of Iran Using the Delphi Method
title_full_unstemmed Explaining the Effective Factors on Digital Transformation Strategies in the Telecom Industry of Iran Using the Delphi Method
title_short Explaining the Effective Factors on Digital Transformation Strategies in the Telecom Industry of Iran Using the Delphi Method
title_sort explaining the effective factors on digital transformation strategies in the telecom industry of iran using the delphi method
url http://dx.doi.org/10.1155/2022/9562936
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AT changizvalmohammadi explainingtheeffectivefactorsondigitaltransformationstrategiesinthetelecomindustryofiranusingthedelphimethod
AT mahmoodalborzi explainingtheeffectivefactorsondigitaltransformationstrategiesinthetelecomindustryofiranusingthedelphimethod