E-Service Quality and E-Trust to E-Satisfaction in Services via the PLN Mobile Application at ULP Pangkalpinang

E-Service Quality and E-Trust to E-Satisfaction in Services via the PLN Mobile Application at ULP Pangkalpinang

Society's dependence on energy has resulted in an increase in society's need for and use of energy. This causes an increase in demand for superior products or services that can effectively meet consumer needs and expectations. This research aims to determine the influence of E-Trust and E-...

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Bibliographic Details
Main Authors: Sarwindah, Salsa Asri Mariska, Marini
Format: Article
Language:English
Published: LPPM Universitas Mohammad Husni Thamrin 2025-03-01
Series:Jurnal Teknologi Informatika & Komputer
Online Access:https://journal.thamrin.ac.id/index.php/jtik/article/view/2523
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