Enhancing Tourist Satisfaction on Komodo Island: A Data-Driven Analysis of Online Reviews

Enhancing Tourist Satisfaction on Komodo Island: A Data-Driven Analysis of Online Reviews

This study examines the role of Komodo Island in boosting Indonesia’s status as a leading global tourism destination, emphasizing the importance of balancing environmental preservation with visitor satisfaction for sustainable growth. By conducting a comprehensive analysis of online reviews from Goo...

Full description

Saved in:

Bibliographic Details
Main Authors:	Aura Lydia Riswanto, Laleesha Angelee Chamberlain, Hak-Seon Kim
Format:	Article
Language:	English
Published:	MDPI AG 2025-01-01
Series:	Tourism and Hospitality
Subjects:	Komodo Island tourism online review big data analytics customer satisfaction
Online Access:	https://www.mdpi.com/2673-5768/6/1/2
Tags:	Add Tag No Tags, Be the first to tag this record!

Similar Items

The Musculoskeletal Anatomy of the Komodo Dragon’s Hindlimb (<i>Varanus komodoensis</i>, Varanidae)
by: Anna Tomańska, et al.
Published: (2024-12-01)

An Evaluation of Green Hotels in Singapore, Sentosa Island: A Big Data Study Through Online Review
by: Ummi Aliyah, et al.
Published: (2025-02-01)

Online Reviews Meet Visual Attention: A Study on Consumer Patterns in Advertising, Analyzing Customer Satisfaction, Visual Engagement, and Purchase Intention
by: Aura Lydia Riswanto, et al.
Published: (2024-11-01)

Big Data Insights into Coastal Tourism: Analyzing Customer Satisfaction at Egyptian Red Sea Dive Resorts
by: Yinai Zhong, et al.
Published: (2024-10-01)

A Mixed-Method Approach to Grounded Theory Regarding the MICE Industry at Busan Exhibition & Convention Center
by: Seieun Kim, et al.
Published: (2024-10-01)

Tourist satisfaction and loyalty in the hotel business: An application to the island of São Miguel, Azores
by: Maria da Graça Batista, et al.
Published: (2014-01-01)

Understanding ewom intentions from approach-avoidance perspective: A comprehensive model of destination trust, satisfaction, and loyalty
by: Lilik Wahyudi, et al.
Published: (2025-03-01)

Stakeholder perceptions to support Jurassic Park project as a future wildlife tourism
by: Septi Fahmi Choirisa, et al.
Published: (2021-11-01)

Community Based Tourism in Increasing the Competitiveness of MSMEs: Integration of Islamic Business Ethics in Komodo Tourist Destinations
by: Mukhlishin, et al.
Published: (2025-06-01)

TOURIST SATISFACTION WITH HERITAGE SITE ATTRIBUTES IN THE SULTANATE OF OMAN
by: Mustafa Malik, et al.
Published: (2020-06-01)

From Asymmetry to Satisfaction: The Dynamic Role of Perceived Value and Trust to Boost Customer Satisfaction in the Tourism Industry
by: Ibrahim A. Elshaer, et al.
Published: (2025-04-01)

Demographic Capital and the Conditional Validity of SERVPERF: Rethinking Tourist Satisfaction Models in an Emerging Market Destination
by: Reyner Pérez-Campdesuñer, et al.
Published: (2025-07-01)

Customer satisfaction in mountain hotels within UNESCO Global Geoparks: an empirical study based on sentiment analysis of online consumer reviews
by: Frederico Carvalho, et al.
Published: (2024-01-01)

Analyzing Hotel Customer Experience through Big Data Method: Samples from Hotels in Antalya and Istanbul
by: Oznur Cetinkaya, et al.
Published: (2020-06-01)

Analysis of the Influence of Service Quality on Customer Satisfaction and Loyalty in the Digital Service Industry: Insight from Online Shoppers in Indonesia
by: Barkah Setiawan, et al.
Published: (2025-07-01)

Small island tourism: Future investment or environmental time bomb? A comparative study of Cempedak Private Island and Funtasy Island
by: Suriwahyudi, et al.
Published: (2025-06-01)

The Effect of Tourist Experience on Satisfaction and Revisit Intention in Forest Tourism
by: Santosa Utomo Humam, et al.
Published: (2025-01-01)

Revolutionizing Hospitality: Unraveling the Transformative Potential of Big Data in Tourism and Hotel Management
by: Lin Mu, et al.
Published: (2025-03-01)

The impact of digital marketing on customer satisfaction in dental tourism in Serbia
by: Bojana Ostojić, et al.
Published: (2025-06-01)

Bibliometric Analysis of Key Variables in Tourism: Destination, Competitiveness, Image, Quality, and Tourist Satisfaction (2000–2023)
by: José Marques Pereira, et al.
Published: (2025-02-01)

Varanid Teeth Asymmetry and Correlation to Body Size
by: Guy Sion, et al.
Published: (2025-03-01)

Modelling the Effects of Marketing Strategies on Tourist Satisfaction in the Tourism Industry (Case Study: Tourist Attractions in Tehran)
by: Roozbeh Janatkhah, et al.
Published: (2025-08-01)

Residents’ Perceptions of the Impacts of Tourism on the Quality of Life in a Tourist Island Destination: Evidence from Tobago
by: Wendell C. Wallace
Published: (2024-04-01)

Examining the relationship between online distribution channels and tourist satisfaction and loyalty
by: Paula Antón Maraña, et al.
Published: (2023-07-01)

Smart tourism technologies and tourist satisfaction: A systematic literature review and research agenda
by: Yee-Yann Yap, et al.
Published: (2025-08-01)

The effect of tourist destination attractiveness, customer experience, and service form on return visit interest using tourist satisfaction in pujon kidul tourist village
by: Atyanta Rahma Mahiru, et al.
Published: (2025-01-01)

Decoding tourist satisfaction for sustainable economic development: a multi-method configuration framework using online reviews
by: Yong Qin, et al.
Published: (2025-07-01)

ISLAND OF HVAR – CULTURAL TOURISM DESTINATION
by: Mili Razović, et al.
Published: (2021-07-01)

Assessment of sustainable tourism and tourist satisfaction using importance performance analysis and regression method
by: Tosin Aniramu, et al.
Published: (2025-12-01)

Accessibility and Tourist Satisfaction in Yogyakarta’s Museums: A User-Generated Content Analysis
by: Rizki Hardiana Shely, et al.
Published: (2025-01-01)

Green Hotels and Loyal Guests: The CSR Effect in Poland’s Tourism Sector
by: Maria Johann, et al.
Published: (2025-05-01)

MOTIVATION AND TOURISTS’ LOYALTY IN PERFORMING ARTS FESTIVALS: THE MEDIATOR ROLE OF QUALITY AND SATISFACTION
by: Daniela Amorim, et al.
Published: (2019-12-01)

Enhancing Religious Tourist Satisfaction: The Role of Service Quality and Facilities at Bubohu, Gorontalo
by: Dian Adi Perdana, et al.
Published: (2025-04-01)

Culinary Tourism as A Destination Attraction: An Empirical Examination of Tourists’ Food Satisfaction
by: Maryam Nematzadeh, et al.
Published: (2024-12-01)

Assessing the customer experience quality and customer loyalty: The mediating role of customer satisfaction
by: Ananta Budhi Danurdara, et al.
Published: (2025-06-01)

The effect of customer value and trust on customer satisfaction and its impact on customer loyalty
by: Yudhi Koesworodjati, et al.
Published: (2023-09-01)

WHAT LEADS GUESTS TO SATISFACTION AND LOYALTY IN UAE FIVE-STAR HOTELS? AHP ANALYSIS TO SERVICE QUALITY DIMENSIONS
by: Haitham M. Alzoubi, et al.
Published: (2021-06-01)

A Mediating Effect of Tourist Satisfaction on The Relationship Between Sustainability Tourism and Loyalty in The Tourism Villages
by: Tri Wahyuningsih, et al.
Published: (2025-01-01)

Artificial Intelligence and Customer Engagement in Driving Customer Satisfaction
by: Dhenisa Dewi Sulaeman, et al.
Published: (2025-08-01)

Customer’s Satisfaction via Online Shopping Environment: The Case of China
by: GholamReza Zandi, et al.
Published: (2021-07-01)