Model of halal management practices in Islamic banking: empirical evidence from Bank Syariah Indonesia

Purpose – This research analyzes the halal management practice model implemented at the Bank Syariah Indonesia (BSI) Pekalongan branch in maintaining compliance with Sharia principles. Method – This research uses a qualitative method with an interpretative approach. Data collection was done through...

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Main Authors: Hendri Hermawan Adinugraha, Muhammad Shulthoni, Muhammad Zheeva Al-Kasyaf
Format: Article
Language:English
Published: LPPM Institut Syariah Negeri Junjungan (ISNJ) Bengkalis 2025-06-01
Series:Iqtishaduna: Jurnal Ilmiah Ekonomi Kita
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Online Access:https://ejournal.isnjbengkalis.ac.id/index.php/iqtishaduna/article/view/2333
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author Hendri Hermawan Adinugraha
Muhammad Shulthoni
Muhammad Zheeva Al-Kasyaf
author_facet Hendri Hermawan Adinugraha
Muhammad Shulthoni
Muhammad Zheeva Al-Kasyaf
author_sort Hendri Hermawan Adinugraha
collection DOAJ
description Purpose – This research analyzes the halal management practice model implemented at the Bank Syariah Indonesia (BSI) Pekalongan branch in maintaining compliance with Sharia principles. Method – This research uses a qualitative method with an interpretative approach. Data collection was done through in-depth interviews, observation, and document analysis. The research results were validated by triangulating data sources, methods, and theories. Findings – The results showed that the BSI Pekalongan branch implemented a strict supervisory system to ensure that all transactions and services followed Sharia principles. Transparency in contracts and halal-based fund management are the main factors that build customer trust. Islamic financial education strategies play a role in increasing customer loyalty to bank products and services. Challenges in Islamic financial literacy and technology utilization still hinder the improvement of halal management efficiency. This research provides insight for Islamic banking stakeholders to increase the effectiveness of halal management in building customer trust and loyalty. The BSI Pekalongan branch can improve its competitiveness and ensure full compliance with Sharia principles by strengthening its supervision through transaction transparency and digitalization of halal services. Implications – Theoretically, this research enriches halal management studies by emphasizing Sharia compliance, transparency, and innovation in digital services. Practically, it guides Islamic banks in strengthening governance and customer trust.
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institution Kabale University
issn 2303-3568
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language English
publishDate 2025-06-01
publisher LPPM Institut Syariah Negeri Junjungan (ISNJ) Bengkalis
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spelling doaj-art-3d0471cff3294f8ba8468e39296748832025-08-20T03:27:44ZengLPPM Institut Syariah Negeri Junjungan (ISNJ) BengkalisIqtishaduna: Jurnal Ilmiah Ekonomi Kita2303-35682684-82282025-06-01141254610.46367/iqtishaduna.v14i1.23332333Model of halal management practices in Islamic banking: empirical evidence from Bank Syariah IndonesiaHendri Hermawan Adinugraha0Muhammad Shulthoni1Muhammad Zheeva Al-Kasyaf2UIN K.H. Abdurrahman Wahid Pekalongan, IndonesiaUIN K.H. Abdurrahman Wahid Pekalongan, IndonesiaAl-Azhar University, EgyptPurpose – This research analyzes the halal management practice model implemented at the Bank Syariah Indonesia (BSI) Pekalongan branch in maintaining compliance with Sharia principles. Method – This research uses a qualitative method with an interpretative approach. Data collection was done through in-depth interviews, observation, and document analysis. The research results were validated by triangulating data sources, methods, and theories. Findings – The results showed that the BSI Pekalongan branch implemented a strict supervisory system to ensure that all transactions and services followed Sharia principles. Transparency in contracts and halal-based fund management are the main factors that build customer trust. Islamic financial education strategies play a role in increasing customer loyalty to bank products and services. Challenges in Islamic financial literacy and technology utilization still hinder the improvement of halal management efficiency. This research provides insight for Islamic banking stakeholders to increase the effectiveness of halal management in building customer trust and loyalty. The BSI Pekalongan branch can improve its competitiveness and ensure full compliance with Sharia principles by strengthening its supervision through transaction transparency and digitalization of halal services. Implications – Theoretically, this research enriches halal management studies by emphasizing Sharia compliance, transparency, and innovation in digital services. Practically, it guides Islamic banks in strengthening governance and customer trust.https://ejournal.isnjbengkalis.ac.id/index.php/iqtishaduna/article/view/2333halal managementsharia complianceislamic banks
spellingShingle Hendri Hermawan Adinugraha
Muhammad Shulthoni
Muhammad Zheeva Al-Kasyaf
Model of halal management practices in Islamic banking: empirical evidence from Bank Syariah Indonesia
Iqtishaduna: Jurnal Ilmiah Ekonomi Kita
halal management
sharia compliance
islamic banks
title Model of halal management practices in Islamic banking: empirical evidence from Bank Syariah Indonesia
title_full Model of halal management practices in Islamic banking: empirical evidence from Bank Syariah Indonesia
title_fullStr Model of halal management practices in Islamic banking: empirical evidence from Bank Syariah Indonesia
title_full_unstemmed Model of halal management practices in Islamic banking: empirical evidence from Bank Syariah Indonesia
title_short Model of halal management practices in Islamic banking: empirical evidence from Bank Syariah Indonesia
title_sort model of halal management practices in islamic banking empirical evidence from bank syariah indonesia
topic halal management
sharia compliance
islamic banks
url https://ejournal.isnjbengkalis.ac.id/index.php/iqtishaduna/article/view/2333
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AT muhammadshulthoni modelofhalalmanagementpracticesinislamicbankingempiricalevidencefrombanksyariahindonesia
AT muhammadzheevaalkasyaf modelofhalalmanagementpracticesinislamicbankingempiricalevidencefrombanksyariahindonesia