Designing a Decision Support Expert System for Supporting the Process of Knowledge Management Strategy Development
Chooshing the Knowledge management strategy is affected by different organizational factors like business strategy, organizational structure, organizational culture, Information Technology strategy, human resource management, and dynamics of knowledge. It is difficult for strategists to consider all...
Saved in:
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
University of Tehran
2011-09-01
|
| Series: | Journal of Information Technology Management |
| Subjects: | |
| Online Access: | https://jitm.ut.ac.ir/article_24001_acbd6882698e62a4affc6a0f2adc344f.pdf |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| _version_ | 1849727900747563008 |
|---|---|
| author | Sha'ban Elahi Ameneh Khadivar Alireza Hasanzadeh |
| author_facet | Sha'ban Elahi Ameneh Khadivar Alireza Hasanzadeh |
| author_sort | Sha'ban Elahi |
| collection | DOAJ |
| description | Chooshing the Knowledge management strategy is affected by different organizational factors like business strategy, organizational structure, organizational culture, Information Technology strategy, human resource management, and dynamics of knowledge. It is difficult for strategists to consider all these factors in choosing appropriate KM strategy. In this research after presenting a six step methodology for KM strategy development, we designed a decision support expert system for supporting the process of knowledge management strategy development. This system has been implemented in three Iranian companies as a multi-case study. We used a questionnaire for validating the knowledge base and model base of the system. Furthermore, we compared the expert system results with the result of developing KM strategy without using expert system by analytical statistics techniques. |
| format | Article |
| id | doaj-art-3cd124bf220e4245a5aa3d0a5b6ddb43 |
| institution | DOAJ |
| issn | 2008-5893 2423-5059 |
| language | English |
| publishDate | 2011-09-01 |
| publisher | University of Tehran |
| record_format | Article |
| series | Journal of Information Technology Management |
| spelling | doaj-art-3cd124bf220e4245a5aa3d0a5b6ddb432025-08-20T03:09:44ZengUniversity of TehranJournal of Information Technology Management2008-58932423-50592011-09-0138436224001Designing a Decision Support Expert System for Supporting the Process of Knowledge Management Strategy DevelopmentSha'ban Elahi0Ameneh Khadivar1Alireza Hasanzadeh2دانشیار گروه مدیریت فناوری اطلاعات، دانشگاه تربیت مدرس، تهران، ایراندانش آموخته دکتری مدیریت، دانشگاه تربیت مدرس،مدرس دانشگاه الزهرا، تهران، ایراناستادیار گروه مدیریت فناوری اطلاعات، دانشگاه تربیت مدرس، تهران، ایرانChooshing the Knowledge management strategy is affected by different organizational factors like business strategy, organizational structure, organizational culture, Information Technology strategy, human resource management, and dynamics of knowledge. It is difficult for strategists to consider all these factors in choosing appropriate KM strategy. In this research after presenting a six step methodology for KM strategy development, we designed a decision support expert system for supporting the process of knowledge management strategy development. This system has been implemented in three Iranian companies as a multi-case study. We used a questionnaire for validating the knowledge base and model base of the system. Furthermore, we compared the expert system results with the result of developing KM strategy without using expert system by analytical statistics techniques.https://jitm.ut.ac.ir/article_24001_acbd6882698e62a4affc6a0f2adc344f.pdfDecision support systemExpert systemKnowledge ManagementKnowledge Management Strategy Development |
| spellingShingle | Sha'ban Elahi Ameneh Khadivar Alireza Hasanzadeh Designing a Decision Support Expert System for Supporting the Process of Knowledge Management Strategy Development Journal of Information Technology Management Decision support system Expert system Knowledge Management Knowledge Management Strategy Development |
| title | Designing a Decision Support Expert System for Supporting the Process of Knowledge Management Strategy Development |
| title_full | Designing a Decision Support Expert System for Supporting the Process of Knowledge Management Strategy Development |
| title_fullStr | Designing a Decision Support Expert System for Supporting the Process of Knowledge Management Strategy Development |
| title_full_unstemmed | Designing a Decision Support Expert System for Supporting the Process of Knowledge Management Strategy Development |
| title_short | Designing a Decision Support Expert System for Supporting the Process of Knowledge Management Strategy Development |
| title_sort | designing a decision support expert system for supporting the process of knowledge management strategy development |
| topic | Decision support system Expert system Knowledge Management Knowledge Management Strategy Development |
| url | https://jitm.ut.ac.ir/article_24001_acbd6882698e62a4affc6a0f2adc344f.pdf |
| work_keys_str_mv | AT shabanelahi designingadecisionsupportexpertsystemforsupportingtheprocessofknowledgemanagementstrategydevelopment AT amenehkhadivar designingadecisionsupportexpertsystemforsupportingtheprocessofknowledgemanagementstrategydevelopment AT alirezahasanzadeh designingadecisionsupportexpertsystemforsupportingtheprocessofknowledgemanagementstrategydevelopment |