Line manager perspectives on workplace-based efforts to reduce sickness absence: a qualitative study

Introduction The purpose of this study is to examine line manager perspectives on two workplace-based efforts to reduce sickness absence (uniform procedures for managing sickness absence and initiating preventive actions), two components from an intervention to reduce sickness absence in public sect...

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Main Authors: Lene Rasmussen, Maj Britt Dahl Nielsen, Anne Helene Garde, Jesper Kristiansen
Format: Article
Language:English
Published: Taylor & Francis Group 2025-12-01
Series:International Journal of Qualitative Studies on Health & Well-Being
Subjects:
Online Access:http://dx.doi.org/10.1080/17482631.2025.2510560
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author Lene Rasmussen
Maj Britt Dahl Nielsen
Anne Helene Garde
Jesper Kristiansen
author_facet Lene Rasmussen
Maj Britt Dahl Nielsen
Anne Helene Garde
Jesper Kristiansen
author_sort Lene Rasmussen
collection DOAJ
description Introduction The purpose of this study is to examine line manager perspectives on two workplace-based efforts to reduce sickness absence (uniform procedures for managing sickness absence and initiating preventive actions), two components from an intervention to reduce sickness absence in public sector workplaces in Denmark. Methods We performed 19 semi-structured interviews with line managers from four public sector workplaces. The interviews were analysed using thematic analysis (TA). Normalization Process Theory (NPT) was used as theoretical framework. Results Uniform sickness absence procedures are meaningful and provide clear expectations for line managers and employees about roles and responsibilities during sick leave. Line managers expressed a desire for flexibility in adjusting the procedures to the individual needs of the employees. They also reported a need for proactive preventive actions that prevent sickness absence from occurring in the first place. The line managers reported lacking competencies to ensure appropriate sick leave management and that their own well-being was often overlooked. Conclusion Future interventions should focus on improving the work environment instead of focusing solely on absenteeism. It is essential to consider the well-being of the line managers and provide adequate training, as this can affect their capability to ensure the well-being of, and reduce sickness absence, among their employees.
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spelling doaj-art-3cc6bb1fbe874d9fb0bd61c79449c10c2025-08-20T03:31:10ZengTaylor & Francis GroupInternational Journal of Qualitative Studies on Health & Well-Being1748-26231748-26312025-12-0120110.1080/17482631.2025.25105602510560Line manager perspectives on workplace-based efforts to reduce sickness absence: a qualitative studyLene Rasmussen0Maj Britt Dahl Nielsen1Anne Helene Garde2Jesper Kristiansen3National Research Centre for the Working EnvironmentUniversity of Southern DenmarkNational Research Centre for the Working EnvironmentNational Research Centre for the Working EnvironmentIntroduction The purpose of this study is to examine line manager perspectives on two workplace-based efforts to reduce sickness absence (uniform procedures for managing sickness absence and initiating preventive actions), two components from an intervention to reduce sickness absence in public sector workplaces in Denmark. Methods We performed 19 semi-structured interviews with line managers from four public sector workplaces. The interviews were analysed using thematic analysis (TA). Normalization Process Theory (NPT) was used as theoretical framework. Results Uniform sickness absence procedures are meaningful and provide clear expectations for line managers and employees about roles and responsibilities during sick leave. Line managers expressed a desire for flexibility in adjusting the procedures to the individual needs of the employees. They also reported a need for proactive preventive actions that prevent sickness absence from occurring in the first place. The line managers reported lacking competencies to ensure appropriate sick leave management and that their own well-being was often overlooked. Conclusion Future interventions should focus on improving the work environment instead of focusing solely on absenteeism. It is essential to consider the well-being of the line managers and provide adequate training, as this can affect their capability to ensure the well-being of, and reduce sickness absence, among their employees.http://dx.doi.org/10.1080/17482631.2025.2510560absenteeismsick leavesickness absence interventionworkplaceline managernormalization process theory
spellingShingle Lene Rasmussen
Maj Britt Dahl Nielsen
Anne Helene Garde
Jesper Kristiansen
Line manager perspectives on workplace-based efforts to reduce sickness absence: a qualitative study
International Journal of Qualitative Studies on Health & Well-Being
absenteeism
sick leave
sickness absence intervention
workplace
line manager
normalization process theory
title Line manager perspectives on workplace-based efforts to reduce sickness absence: a qualitative study
title_full Line manager perspectives on workplace-based efforts to reduce sickness absence: a qualitative study
title_fullStr Line manager perspectives on workplace-based efforts to reduce sickness absence: a qualitative study
title_full_unstemmed Line manager perspectives on workplace-based efforts to reduce sickness absence: a qualitative study
title_short Line manager perspectives on workplace-based efforts to reduce sickness absence: a qualitative study
title_sort line manager perspectives on workplace based efforts to reduce sickness absence a qualitative study
topic absenteeism
sick leave
sickness absence intervention
workplace
line manager
normalization process theory
url http://dx.doi.org/10.1080/17482631.2025.2510560
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